Effortless ServiceDesk Plus to Salesforce Service Cloud data migration services
Encrypted chats, secure servers, latest authorization methods
Automated process, no downtime, no workflow pauses
Bargain charging to ensure an opportunity + charge balance
We’ve developed the authority of companies among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by assessing Source records, workflows, and applications. Evaluate data cleansing and field matching to the Target. Produce a transfer plan, that encompasses the outline and agent training.
Security and Compliance Review
Ensure data adheres to security standards. Set permissions and access settings to safeguard the transition.
Migration
Data Mapping and Customization
Map records fields between your Source and Target. Select in-built custom features from the menu or discuss distinct customization for the data transmit.
Demo Migration
Do a free test Demo to see how the transmit tool performs. Examine outcomes and adapt mapping as needed.
Data Verification
Review all migrated data in the Target is accurate, fully captured, and adequately structured.
Full Data Migration
Migrate all required data, embracing tickets, contacts, attachments, and related records.
Delta Migration
Capture any newest or updated data that tweaked at the time of the Full data replication.
Interval Migration*
Data migration can be interrupted and resumed to align with your timeline, with no service disruption. You can stop up to five instances for a duration of five days each, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Decommission the Source if required and save data backups.
What Entities Can You Import from ServiceDesk Plus to Salesforce Service Cloud ?
With our Migration app, you can easily import and export big piles of diverse records entities to or from ServiceDesk Plus to Salesforce Service Cloud. Inspect the details of records you can import or export using automation without extra help from tech representatives.
Do you require especial ServiceDesk Plus to Salesforce Service Cloud migration needs?
Let us know you need a customized data migration.
| ServiceDesk Plus objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Technicians | Users | |
| Departments | Accounts | |
| Requesters | Contacts | |
| Requests | Cases | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records smoothly - keep workflows running smoothly and support customers effectively.Enhanced efficiency
Effortlessly move data and map predefined and personalized fields with the automated Migration Wizard.Streamlined ticket transfer
The Migration Wizard moves tickets and all linked records, keeping the data structure intact on the Target.Dedicated support service
Our support team is prepared to navigate you via chat, email, or phone.Comprehensive transfer planning
Our team will formulate a clear plan for data import, ensuring a seamless process and reliable records.Pre-built options and customizations
Pick pre-designed options or request specific adjustments, and we'll ensure your data is accurate.
How Does ServiceDesk Plus to Salesforce Service Cloud Data Migration Go?
Our automated migration tool greenlights you export and import data in a few simple moves. If you’re dealing with a unique data structure, feel free to select our custom approach. We’re in place to follow your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your ServiceDesk Plus to Salesforce Service Cloud Export
with These Functionalities
Share a automated data replication experience that matches your business objectives. The Help Desk Migration service delivers functions to empower you to complete your help desk data migration in the most suitable way.
Skip attachments
Does your new customer service tool present limited data storage? Leave behind attachments, specially if your historical data drop none of its value without them. The data migration time will decrease significantly.
Migrate inline images as attachments
Don’t want to leave behind images inserted into the tickets? You can export and import them to the new help desk solution as attachments.
Check out our Demo with custom records by exporting 20 entities
Don’t take any chances. Prove that you know thoroughly how the entities settle at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you pick 20 entities for a test migration.
Migrate newest data first
Choose this option to move your most recent records in a chronological order, from newest to oldest. The feature is applicable only to Full Migration.
Don’t allow data migration to throw off you from your work
Our automated migration tool offers an efficient tool, whether you’re migrating your customer service operations from ServiceDesk Plus to Salesforce Service Cloud. With just a couple of clicks, your support service platform will be ready to perform on a desired solution — no need to suffer any holdback!
Data migration complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your business data is safe throughout the import or export process. To guarantee the maximum guard of your support service records whether they are in migration or at rest, we use tried procedures. These include handling approved security scans, retaining our servers secured, complying with several commands, and more.
Go with the migration solution that customers recommend
With thousands of goal-achieved data import and exports under our belt, Help Desk migration service has obtained many service-connected awards and positive mentions. Additionally, we keep developing our feature list. As long as Help Desk Migration's objective is to encompass nearly all of your data import requests, we keep refining our tool and frequently enhance it with useful features.
Enjoy intuitive mapping to cover your most complex needs
Our tool will rescue you from copy pasting records or adding absent record types during ServiceDesk Plus to Salesforce Service Cloud migration. Our service permits you map record fields and change your data migration. This will keep the native structure of your data with no effort on your part.
Choose a fitting time for data migration
Get going by the help desk migration anytime it fits into your business processes. Get going by moving historical data and then go for the Delta migration function to migrate your freshly changed data. Then, relax and greenlight our migration app take care of the rest.
Talk to our proficient support pros
Don't fret about confronting tasks just as performing your Supported Platform migration. Help Desk Migration support representatives is ready to aid you with any obstacles. With multiple accomplished data migration familiarity, they can find an answer to any hardship associated with your help desk migration or even provide assistance during the whole migration.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration service ensures every migration functions with no damaging on safety. We commit to the recent requirements, make frequent improvements, and consistently test all facilities.
We use a firm 2FA authentication policy
Our Migration Wizard takes advantage of 2FA authentication. Besides, your agents can only import from ServiceDesk Plus records if they have admin rights. Collect, these security measures terminate the dangers of information leakage.
3-level data safety
Help Desk Migration comes with 3 layers of data safety. At the physical layer, we safeguard our hosting equipment from any attacks. At the application level, we prevent any unauthorized log in to your data on our service. And, last but not least, on the network layer, we secure our networks against cyber harm.
Compliance with security levels
We protect your business data based on all essential security principles. Our Help Desk Migration service has an vast set of compliance, and we are enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does ServiceDesk Plus to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from ServiceDesk Plus to Salesforce Service Cloud? The cost will largely lean on the records volume you require to move, the complexity of your demands, and the options you’ll use or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback helps us elevate our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full ServiceDesk Plus to Salesforce Service Cloud Import in a Few Clicks
Migrate your data from ServiceDesk Plus to Salesforce Service Cloud smoothly and with no disordering your ultimate mission of solving your customers’ matters.
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