ServiceDesk Plus to Help Scout data migration made easy
Encoded chats, safe servers, newest authorization approaches
Automated approach, no downtime, avoiding any workflow pauses
Fair charging to provide a function + rate balance
We’ve built the of clients across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source data, modus operandi, and integrations. Evaluate data cleaning and field mapping to the Target. Set up a migration tactic, that encompasses the outline and customer service reps coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Grant permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Decide on automated custom capabilities from the set or request distinct customization for the record transmit.
Demo Migration
Set up a free test Demo to figure out how the transition app operates. Examine results and adjust settings as needed.
Data Verification
Verify all migrated data in the Target is genuine, fully captured, and properly structured.
Full Data Migration
Shift all chosen data, containing tickets, contacts, attachments, and linked data.
Delta Migration
Net any fresh or updated data that altered for the time of the Full data migration.
Interval Migration*
Data replication can be halted and restarted to accommodate your timeline, with no downtime. You can stop up to five times for five days each, adjusted by our sales team during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Deactivate the Source if necessary and protect data backups.
What Sorts of Records Can You Migrate from ServiceDesk Plus to Help Scout ?
With Help Desk Migration app, you can with no bother import or export significant amount of diverse data types to or from ServiceDesk Plus to Help Scout. Take a look the parameters of data types you can import or export using automation service without extra guidance from tech pros.
Do you need especial ServiceDesk Plus to Help Scout import demands?
Let us know you need a personalized data migration.
| ServiceDesk Plus entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Technician groups | Teams | |
| Technicians | Users | |
| Departments | Companies | |
| Requesters | Customers | |
| Requests | Conversations | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records smoothly - preserve workflows on track and assist customers seamlessly.Increased efficiency
Easily move data and set up standard and personalized fields with the intelligent Migration Wizard.Organized ticket transfer
The Migration Wizard replicates tickets and all linked records, ensuring the data structure unaffected on the Target.Personalized support
Our support reps is prepared to navigate you using chat, email, or phone.Thorough transfer framework
Our migration experts will formulate a comprehensive plan for data import, providing a hassle-free process and safe records.Flexible customizations
Select automated options or seek personalization, and we'll confirm your data is correct.
How Does ServiceDesk Plus to Help Scout Data Migration Perform?
Our automated migration service greenlights you export and import records in a few simple steps. If you’re trying to organize a elaborate data structure, feel free to choose our customized method. We’re ready to follow your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your ServiceDesk Plus to Help Scout Export
with These Functionalities
Convey a automated data transfer experience that meets your business preferences. The Help Desk Migration service provides functionalities to enhance you to achieve your customer service records import in the most suitable approach.
Omit attachments
Does your future help desk platform present small data storage? Bypass attachments, specially if your existing customer support records lose no track of processes without them. The migration time will scale down greatly.
Create a additional tag to the imported tickets
Are you going to run a source help desk system during data import? To avoid chaos, take advantage of extra tags to the exported tickets to highlight them from the existing ones.
Import inline images as attachments
Import the images set in into tickets as attachments. The migration time might be longer, but the images will never disappear along with the current a targeted help desk solution.
Test drive our Demo with custom records by importing 20 entities
Don't waste your time on guessing. Prove that you recognize fully how the entities will look like at the end of you’ve exported them. Our Demo with custom data lets you select 20 entities for a test transfer.
Import newest data first
Choose this castomization to import your newest records in a chronological order, from most recent to oldest. The capability is applicable only to Full Migration.
Focus on your main tasks. We'll take care of the heavy lifting
Whether you’re importing from ServiceDesk Plus to Help Scout, make use of our automated migration service. It will permit you to migrate all your records to a targeted help desk in just a few clicks. Thus, you will be able to have your import completed quickly without putting pivotal processes on the shelf.
Data import and export complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your data is safe throughout the migration process. To guarantee the supreme security of your records whether they are in migration or at rest, we use tested runthrough. Here is contained controlling constant security analysis, retaining our servers secured, complying with numerous commands, and more.
Use the migration solution that customers praise
With multiple goal-achieved data import and exports performed by us, Help Desk migration service has earned numerous service-related awards and inspiring reviews. Additionally, we grow our functions. We go ahead to advance our app and deliver neat capacity to include measures for ensuring we’re covering all your data import inquirements.
Use intuitive mapping to deal with all your needs
Set yourself free from the laborious chore of adding lacking data types or records throughout ServiceDesk Plus to Help Scout migration. So now you can map standard and custom-made data fields, or else transform your data migration right in our migration service. You get to preserve the system of your business data with minor job.
Pick a fitting time for data migration
Start by the help desk data import whenever it fits into your operations. Start by moving historical records and then move ahead to the Delta feature to migrate your freshly updated data. Then, relax and empower our service make the rest.
Contact to our tech-savvy support agents
Are you trying to cope with tasks with your Supported Platform data import and export? Empower our service representatives take a closer look at your obstacle. With years of accomplished data export/import expertise, they can resolve any challenge connected with your customer support migration or even provide guidance throughout the entire data migration.
Your Help Desk Data Import or Export is Secured at Each Stage
Help Desk Migration solution delivers every import functions without damaging on security. We properly audit all facilities and make advancements, so that your data is guarded according to the up-to-date standards.
We enforce a firm 2FA access policy
Help Desk Migration Wizard applies 2FA access. Additionally, your agents can only import from ServiceDesk Plus records if they got admin rights. United, these safeguards prevent the risk of data leakage.
We employ Three-layer
We ensure three layers of business records safety: physical (we take care of our hosting facilities against physical and logical intrusion), network (we secure our networks against cyber harm), and app (we take care of your records within our importing solution from prohibited access).
Follow safety fundamentals
We protect your business data based on all crucial security principles. Help Desk Migration carries an comprehensive portfolio of compliance, and we are growing it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
What is the cost of your ServiceDesk Plus to Help Scout data migration?
And now to the burning question. How much will it cost to switch from ServiceDesk Plus to Help Scout? The cost will largely build upon the records volume you need to move, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us elevate our solution: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete ServiceDesk Plus to Help Scout Import in a Couple Clicks
Migrate your records from ServiceDesk Plus to Help Scout with ease and without disordering your top purpose of dealing with your customers’ requests.
Get more helpful insights about data import
Willing to learn more about help desk data migration and customer service enhancement? Surf our blog.
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...
Top 16 Service Desk Software Solutions for Your IT Company Ranked
The internet is full of different tools and platforms to manage your business ...
Top Spiceworks Desktop Alternatives to Check Out
On December 31, 2021, Spiceworks will drop support and officially EOL the Desktop ...