Effortless ServiceDesk Plus to Gorgias data migration service
Encoded conversations, secured servers, advanced authorization ways
Automated approach, zero time-out, excluded workflow pauses
Bargain charging to guarantee an opportunity + fee balance
We’ve achieved the trust of customers across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by determining Source records, procedures, and apps. Evaluate data filtering and field matching to the Target. Develop a migration plan, that consists of the agenda and customer service reps coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Configure permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Opt for pre-built custom capabilities from the list or discuss distinct tailored adjustments for the record transfer.
Demo Migration
Set up a test Demo to understand how the transmit solution performs. Examine results and tweak settings as necessary.
Data Verification
Review all transferred records in the Target is precise, complete, and appropriately structured.
Full Data Migration
Shift all required records, including tickets, contacts, attachments, and related information.
Delta Migration
Net any newest or updated records that tweaked for the duration of the Full data transition.
Interval Migration*
Data replication can be interrupted and continued to align with your timeline, with zero interruption. You can stop up to five times for a duration of five days each, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Turn off the Source if required and ensure data backups.
What Entities Can You Migrate from ServiceDesk Plus to Gorgias ?
With Help Desk Migration service, you can without trouble import and export huge piles of diverse data types to or from ServiceDesk Plus to Gorgias. Here’s the selection of records you can import applying automated tool without any assistance from tech representatives.
Do you require certain ServiceDesk Plus to Gorgias import or export inquirements?
Let's discuss your specific needs for a personalized data migration.
| ServiceDesk Plus entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Technicians | Agents | |
| Requesters | Customers | |
| Requests | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Shift records smoothly - ensure workflows running smoothly and assist customers continuously.Increased efficiency
Quickly transfer data and arrange predefined and personalized fields with the intelligent Migration Wizard.Seamless ticket retrieval
The Migration Wizard replicates tickets and all associated data, preserving the data structure intact on the Target.Expert support
Our support crew is ready to navigate you by means of chat, email, or phone.Effective migration strategy
Our migration experts will develop a well-defined plan for data import, securing a efficient process and reliable records.Flexible customizations
Pick pre-designed options or inquire about specific adjustments, and we'll ensure your data is correct.
How ServiceDesk Plus to Gorgias Data Migration Works
You can do data migration in five simple steps, applying our automated migration solution. If you’re managing a elaborate data structure, feel free to go with our custom method. We’re up for it to comply with your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your ServiceDesk Plus to Gorgias Migrate
with These Functionalities
Leverage a seamless data transmition experience that aligns your company’s objectives. The Help Desk Migration service provides features to help you to achieve your customer service records migration in the painless route.
Leave behind attachments
Does your future customer service tool present compact data storage? Leave behind attachments, specially if your historical data loses none of its value without them. The migration time will drop greatly.
Apply a extra tag to the exported tickets
Are you going to use a source help desk system during data import? To exclude disorder, apply extra tags to the exported tickets to differentiate them from the remaining ones.
Take advantage of the attachment feature to Import inline images
Export the images set in into tickets as attachments. The data import and export time might be longer, but the images will stay along on a targeted platform.
Demo with custom data: Handpick 20 entities for import
Don't waste your time on doubts. Ensure you comprehend exactly what the entities look like at the end of you’ve migrated them. Our Demo with custom data lets you appoint 20 entities for a test transfer.
Move newest data first
Choose this feature to move your newest records in a chronological order, from most recent to oldest. The capability is applicable exclusively to Full Migration.
Put mind to your core goals. We'll deal with the heavy lifting
Whether you’re migrating from ServiceDesk Plus to Gorgias, use our automated migration service. It will permit you to import or export all your data to a desired platform in just a couple of clicks. Thus, you can receive your import or export accomplished quickly without putting pivotal projects on the back burner.
Data import and export with security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We maintain supreme customer service records safety applying tested procedures, with regulatory compliance, suitable server maintenance, and constant security examinations.
Go with the migration tool that clients recommend
Myriads of goal-achieved data exports and plenty of awards and inspiring feedback can assure the value of our migration service. Moreover, we keep developing our feature list. Help Desk Migration team move ahead to advance our app and introduce useful functioning to cover we’re including most of your import and export inquirements.
Benefit from comprehensive mapping to handle your most complex needs
Set yourself free from the long-lasting work of adding wanted data types or records throughout ServiceDesk Plus to Gorgias migration. Now you can map regular and custom-made data fields, or else tailor your data migration right away our Migration Wizard. You retain the structure of your business data with minor job.
Pick a suitable time for data import
Pick the most suitable time to start the help desk import operation. Besides, our Delta opportunity will allow you to export the freshly changed records after the historical data was imported. Then, relax and allow our migration app make the rest.
Talk to our savvy support pros
Are you confronting challenges with your Supported Platform data import? Our service representatives is up for it to help you with any obstacles. With plenty of successful data import and export involvement, they can fix any challenge related to your customer support migration or even present assistance during the full data import.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration tool ensures endless migration functions with no damaging on security. We frequently analyse all facilities and make updates, so that your data is secured according to the up-to-date recommendations.
We employ a strict two-factor authentication policy
Help Desk Migration Wizard takes advantage of two-factor authentication. Moreover, only your business reps with admin rights can export your ServiceDesk Plus information. With these security functions in order, you won’t have to worry about data leak.
Three-layer data safety
We enable 3 levels of records protection: physical (we protect our hosting facilities against physical and logical breach), network (we secure our networks against digital harm), and application (we secure your business records within our importing and exporting solution against forbidden entry).
Fulfill protection levels
We protect your business records based on all essential security principles. Help Desk Migration carries an vast portfolio of compliance, and we keep expanding it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your ServiceDesk Plus to Gorgias data migration?
And now to the burning question. How much will it cost to switch from ServiceDesk Plus to Gorgias? The cost will mostly lean on the records volume you want to move, the complexity of your requirements, and the features you’ll use or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us elevate our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed ServiceDesk Plus to Gorgias Import in Several Clicks
Import your business records from ServiceDesk Plus to Gorgias without trouble with no disorganizing from what really matters — dealing with your clients’ issues. Our app manages all the work behind the scenes while you simply enjoy using your chosen platform.
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