Professional ServiceDesk Plus to Freshdesk data migration service
Encoded conversations, secure servers, newest authorization ways
Automated method, no operations downtime, excluded workflow drops
Fair charging to ensure a feature + fee balance
We’ve acquired the authority of customers across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by assessing Source records, procedures, and integrations. Evaluate data cleansing and field matching to the Target. Develop a migration plan, featuring the agenda and employee coaching.
Security and Compliance Review
Make sure data adheres to security standards. Configure permissions and access controls to protect the transition.
Migration
Data Mapping and Customization
Match records fields between your Source and Target. Opt for automated custom features from the menu or discuss specific customization for the data transition.
Demo Migration
Run a test Demo to see how the migration solution functions. Examine results and adapt settings as needed.
Data Verification
Verify all transmitted data in the Target is precise, complete, and properly structured.
Full Data Migration
Replicate all required data, covering tickets, contacts, attachments, and associated data.
Delta Migration
Catch any newest or updated data that changed for the duration of the Full data movement.
Interval Migration*
Data transition can be interrupted and resumed to fit your outline, with no downtime. You can stop up to five times for a duration of five days each, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Decommission the Source if needed and preserve data backups.
What Data Can You Migrate from ServiceDesk Plus to Freshdesk ?
With Help Desk Migration service, you can easily migrate huge portions of diverse data entities to or from ServiceDesk Plus to Freshdesk. Here’s the parameters of records you can import applying automation without extra guidance from tech representatives.
Do you need exclusive ServiceDesk Plus to Freshdesk migration inquirements?
Let us know about a unique data migration.
| ServiceDesk Plus entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Technician groups | Groups | |
| Technicians | Agents | |
| Departments | Companies | |
| Requesters | Contacts | |
| Requests | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Transfer records without disruption - ensure workflows operational and help customers without hassle.Increased efficiency
Quickly transfer data and map default and tailored fields with the secure Migration Wizard.Seamless ticket migration
The Migration Wizard shifts tickets and all associated records, preserving the data structure unchanged on the Target.Expert support
Our support crew is equipped to guide you by means of chat, email, or phone.Effective movement planning
Managers will develop a clear plan for data import, securing a efficient process and protected records.Custom options available
Select pre-designed options or request customization, and we'll guarantee your data is precise.
How Does ServiceDesk Plus to Freshdesk Data Migration Perform?
You can run data import in five simple steps, with our automated migration app. If you’re managing a elaborate data structure, feel free to choose our custom mode. We’re in place to satisfy your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your ServiceDesk Plus to Freshdesk Migrate
with These Features
Acquire a seamless data replication experience that reconciles your company’s needs. The Help Desk Migration service delivers functions to enable you to achieve your customer service data import in the painless manner.
Leave behind attachments
Does your targeted customer service tool offer compact data storage? Omit attachments, specially if your historical support service data doesn’t suffer a loss of its value without them. The migration time will scale down considerably.
Apply a extra tag to the migrated tickets
Are you going to use a source help desk platform during data export? To exclude mess, take advantage of extra tags to the exported tickets to separate them from the existing ones.
Take advantage of the attachment feature to Migrate inline images
Don’t want to leave behind images embedded into the tickets? You can migrate them to the desired help desk platform as attachments.
Demo with custom data: Handpick 20 entities for import
If you require to check how selected entities will look like in the destination help desk system, schedule this free custom Demo and hand-pick 20 entities for a test.
Move newest data first
Choose this option to move your newest records in a chronological order, from newest to oldest. This automated capability is applicable to Full Migrations.
Put mind to your target business. We'll deal with the heavy lifting
Whether you’re moving from ServiceDesk Plus to Freshdesk, apply our automated migration service. It will help you to import or export all your records to a new system in just a couple of clicks. Thus, you will receive your import or export done quickly without putting important processes on the shelf.
Data import with security standards
Help Desk Migration Wizard ensures your support service data is secure throughout the migration process. We support maximum business data guard using tried procedures, added to regulatory compliance, accepted server safeguarding, and constant security tests.
Use the migration tool that customers love
With a plenty of efficient migrations done by our Migration Wizard, our migration service has earned lots of service-related awards and gratifying reviews. And our goal of value does not end there. Since Help Desk Migration's objective is to involve all your import and export inquirements, we remain growing our service and regularly strengthen it with new features.
Benefit from clear mapping to cover your most complex needs
Spare yourself the laborious work of adding absent data types or records during ServiceDesk Plus to Freshdesk migration. Help Desk Migration tool lets you map entities and transform your data import. You preserve the structure of your support service data with slight work.
Select a suitable time for data migration
Start by the help desk migration whenever it fits into your workflow. What’s more, Help Desk Migration Delta function will let you to migrate the during migration changed records after the historical records was exported. Then, relax and let our importing tool take care of the rest.
Communicate our savvy support representatives
Are you encountering difficulties with your Supported Platform data import? Help Desk Migration support pros is in place to work with you with any tasks. With plenty of involvement migrating business data, Help Desk Migration representatives are well-equipped to provide a accomplished import/export of your data.
Your Help Desk Data Import and Export is the Whole Way Through
Using Help Desk Migration service, you’ll never have to worry about security of critical records. We regularly audit all facilities and make updates, so that your business data is shielded matching to the fresh requirements.
We employ a strict 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. What’s more, your agents can only import from ServiceDesk Plus records if they possess admin access. With these security functions in order, you don't worry about data leak.
3-level data security
We deliver 3 levels of records protection: physical (we protect our data hosting equipment against physical and logical attacks), network (we protect our networks against cyber attacks), and application (we secure your business records within our migration platform from prohibited log in).
Fulfill protection principles
Help Desk Migration accomplishes to top security fundamentals, providing utmost greatest security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security fundamentals. And our extended compliance set continues getting extended.
What is the cost of your ServiceDesk Plus to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from ServiceDesk Plus to Freshdesk? The cost will largely depend on the business data volume you need to move, the complexity of your demands, and the options you’ll use or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us improve our service: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed ServiceDesk Plus to Freshdesk Import in a Few Clicks
Import your records from ServiceDesk Plus to Freshdesk without difficulty with no disorganizing from what really matters — addressing your clients’ concerns. Help Desk Migration tool does all the work behind the scenes while you simply enjoy running customer service your new platform.
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