Effortless Request Tracker to Zendesk data migration service
Encrypted dialogues, safe servers, modern authorization ways
Automated process, never get time-out, excluded workflow breaks
Flexible pricing to deliver an opportunity + fee balance
Companies across different industries rely upon our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by evaluating Source records, procedures, and integrations. Review data cleaning and field mapping to the Target. Create a movement tactic, featuring the outline and agent training.
Security and Compliance Review
Confirm data complies with security protocols. Configure permissions and access controls to protect the migration.
Migration
Data Mapping and Customization
Connect data fields amid your Source and Target. Opt for automated custom options from the set or request distinct tailoring for the record transition.
Demo Migration
Carry out a free trial Demo to check how the transmit solution performs. Review outcomes and adjust settings as you wish.
Data Verification
Ensure all replicated records in the Target is precise, complete, and properly formatted.
Full Data Migration
Migrate all chosen records, encompassing tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any fresh or updated records that tweaked for the duration of the Full data movement.
Interval Migration*
Data migration can be halted and restarted to align with your schedule, with no downtime. You can pause up to five instances for five days each, adjusted by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Disable the Source if required and ensure data backups.
What Entities Can You Migrate from Request Tracker to Zendesk ?
With our Migration tool, you can smoothly import and export huge piles of various records types to or from Request Tracker to Zendesk. Review the list of data types you can import using automation by yourself from tech experts.
Do you have particular Request Tracker to Zendesk import inquirements?
Drop us a line for a nonstandard data import.
| Request Tracker objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Contacts | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate data without disruption - ensure workflows intact and serve customers without delays.Enhanced efficiency
Seamlessly shift data and configure predefined and custom fields with the out-of-box Migration Wizard.Easy ticket movement
The Migration Wizard migrates tickets and all connected data, preserving the data structure unalterred on the Target.Always here for you
Our support agents is set to guide you by means of chat, email, or phone.Detailed replication framework
Our team will establish a detailed plan for data import, securing a efficient process and reliable data.Pre-built options and customizations
Choose automated options or ask for specific adjustments, and we'll verify your data is preserved.
How Request Tracker to Zendesk Data Migration Goes
Our automated migration solution empowers you import and export data in five simple steps. If you’re managing a unique data structure, feel free to go with our custom way. We’re all set to satisfy your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Request Tracker to Zendesk Import
with These Features
Use a smooth data transfer experience that meets your company’s objectives. The Help Desk Migration service offers functionalities to facilitate you to achieve your customer service records movement in the most suitable approach.
Choose a additional tag to the imported tickets
Are you going to work a source help desk system during data migration? To avoid mess, use tags to the migrated tickets to highlight them from the remaining ones.
Transfer newest records first
Opt for this castomization to import your newest records in a chronological flow, from most recent to oldest. This custom feature is applicable to Full Migrations.
Don’t empower data migration to throw off you from your business
Whether you’re importing from Request Tracker to Zendesk, use our automated migration service. It will allow you to migrate all your data to a desired help desk platform in just a couple of clicks. Thus, you will be able to receive your import or export done in a timely fashion without putting crucial works on the back burner.
Data migration meets security standards
Our Migration Wizard ensures your data is secure throughout the migration process. To ensure the maximal protection of your records whether they are in import or at rest, we use established practices. These include conducting approved security analysis, keeping our servers safe, following many regulations, and more.
Choose the migration app that clients recommend
With numerous outstanding migrations done by our Migration Wizard, our migration service has earned plenty of service-associated awards and positive reviews. And our aim for value does not drop there. Help Desk Migration team go ahead to refine our solution and offer fresh capacity to take care of we’re involving most of your data import needs.
Apply straightforward mapping to deal with your most complex needs
Our app will spare you from copy pasting help desk data or adding missing data types during Request Tracker to Zendesk migration. So now you can map starting and custom-made ticket fields, apart from that adjust your data import right in our tool. This will sustain the native system of your data with no effort on your side.
Choose a appropriate time for data import
Start by the help desk data migration anytime it fits into your schedule. Start by exporting historical records and later set up the Delta migration option to import your during migration changed tickets. Then, relax and empower our Migration Wizard do the rest.
Work with a support agents you can fully depend on
Are you experiencing issues with your Supported Platform data import? Empower Help Desk Migration customer support team look at your task. With lots of accomplished data export/import familiarity, they can find an answer to any hardship joined with your customer support migration or even arrange guidance during the full data migration.
Your Help Desk Data Import and Export is the Whole Way Long
With Help Desk Migration service, don't worry about safety of critical data. We regularly examine all systems and make advancements, so that your business data is shielded matching to the recent recommendations.
We apply a rigid two-factor authentication policy
Our Migration Wizard shields your information from illegal accessing with 2FA access. Besides, your company representatives can only migrate Request Tracker records if they possess admin access. Combined, these security measures prevent the risk of information leakage.
Three-layer data protection
Help Desk Migration comes with three levels of business records protection. At the physical layer, we shield our hosting facilities from logical and physical intrusion. At the app layer, we prevent any unauthorized entry to your data on our service. And, last but not least, on the network layer, we protect our networks from digital harm.
We comply with protection principles
We secure your records based on all crucial security levels. Help Desk Migration service holds an broad set of compliance, and we are growing it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does Request Tracker to Zendesk data migration cost?
How much will you need to invest in the switch from Request Tracker to Zendesk? The price will mostly lean on the data volume you need to migrate, the complexity of your specifications, and the features you’ll choose or customizations you’ll request. Start a Free Demo to test the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us improve our tool: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Request Tracker to Zendesk Migration in a Couple Clicks
Import your business records from Request Tracker to Zendesk efficiently and with no disrupting your highest mission of dealing with your clients’ requests.
More tips and tricks about data import
Interested to learn more? Our blog is providing information on customer service upgrading and help desk data import. Check it out!
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