Request Tracker to Help Scout data migration made painlessly
Encrypted chats, secured servers, up-to-date authorization methods
Automated method, no operations downtime, avoiding any workflow drops
Bargain charging to ensure an opportunity + charge balance
Customers among many sectors rely upon us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by assessing Source data, workflows, and apps. Examine data cleansing and field alignment to the Target. Set up a transition plan, that covers the outline and employee coaching.
Security and Compliance Review
Confirm data adheres to security standards. Grant permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Connect records fields between the Source and Target. Pick pre-built custom capabilities from the menu or ask for distinct tailoring for the data movement.
Demo Migration
Initiate a free test Demo to view how the replication tool works. Spot outcomes and alter settings as you wish.
Data Verification
Review all transmitted data in the Target is genuine, fully captured, and appropriately organized.
Full Data Migration
Move all selected data, consisting of tickets, contacts, attachments, and closely connected information.
Delta Migration
Catch any new or updated data that tweaked at the time of the Full data transfer.
Interval Migration*
Data transfer can be paused and continued to cohere your outline, with zero interruption. You can halt up to five instances for five days per pause, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if required and preserve data backups.
What Types of Data Can You Migrate from Request Tracker to Help Scout ?
With our Migration app, you can without difficulty import and export sizable volumes of varying records types to or from Request Tracker to Help Scout. Take a look the set of records you can migrate using automated service without any assistance from tech experts.
Do you require peculiar Request Tracker to Help Scout import or export demands?
Let's discuss your requirements for a nonstandard data migration.
| Request Tracker objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Contacts | Customers | |
| Tickets | Conversations | |
Why transfer with Help Desk Migration?
No downtime
Shift records without interruption - preserve workflows intact and serve customers without hassle.Enhanced efficiency
Seamlessly move data and map predefined and tailored fields with the out-of-box Migration Wizard.Easy ticket migration
The Migration Wizard transmits tickets and all linked records, ensuring the data structure unalterred on the Target.Always here for you
Our support agents is equipped to support you using chat, email, or phone.Detailed movement strategy
Managers will formulate a clear plan for data import, providing a seamless process and secure records.Custom options available
Pick pre-built options or request specific adjustments, and we'll verify your data is preserved.
How Does Request Tracker to Help Scout Data Migration Go?
Our automated migration solution greenlights you export and import records in a few simple actions. If you’re managing a elaborate data structure, feel free to choose our tailored way. We’re in place to follow your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Request Tracker to Help Scout Export
with These Opportunities
Have a automated data transmition experience that corresponds your business requirements. The Help Desk Migration service provides functions to enhance you to succeed your support service data movement in the most suitable approach.
Choose a new tag to the exported tickets
Apply tags to the imported tickets — like so, you won’t mix up them with those left. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Transfer newest data first
Select this option to transfer your newest records in a chronological flow, from newest to oldest. This custom capability is exclusive to Full Migrations.
Don’t allow data migration to distract you from your goals
Whether you’re moving from Request Tracker to Help Scout, make use of our automated migration service. It will help you to import all your records to a future help desk platform in just a few clicks. Thus, you will get your import or export finished quickly without putting pivotal tasks on the back burner.
Data import complies with security requirements
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We keep maximal business data guard incorporating proven runthrough, with regulatory compliance, proper server safeguarding, and proper security tests.
Go with the migration solution that customers recommend
With numerous goal-achieved data exports performed by us, Help Desk migration service has gained lots of service-connected awards and approving commentaries. And our aspiration for excellence does not cease there. Help Desk Migration team go ahead to refine our tool and offer useful capabilities to cover we’re including most of your data migration needs.
Apply clear mapping to handle all your needs
Our tool will set you free from copy pasting records or creating not included record types at the time of Request Tracker to Help Scout migration. Our app permits you map record fields and tailor your data import and export. This will keep the starting system of your records effortlessly on your part.
Select a fitting time for data migration
Select the most fitting time to set up and start the help desk data import workflow. What’s more, Help Desk Migration Delta opportunity will greenlight you to export the during migration updated records once the historical data was moved. Then, relax and greenlight our solution handle the rest.
Talk to our proficient support team
Don't fret about dealing with issues just as running your Supported Platform data import and export. Our support team is all set to guide you with any problems. With plenty of well-done data import and export experience, they can settle any challenge related to your help desk migration or even offer help along the entire migration.
Your Help Desk Data Import is Protected at Every Phase
Help Desk Migration app enables every import features without damaging on safety. We constantly audit all systems and make advancements, so that your business data is guarded matching to the fresh recommendations.
We apply a firm 2FA access policy
Help Desk Migration Wizard secured your records from unauthorized getting access with 2FA access. Moreover, only your agents with admin access rights can export your Request Tracker data. With these security features arranged, you won’t have to worry about data leakage.
We apply Three-layer
Help Desk Migration provides 3 layers of records security. At the physical level, we defense our hosting facilities from logical and physical breach. At the application layer, we prevent any unlawful access to your business records on our platform. And, last but not least, on the network level, we protect our networks from cyber attacks.
Follow security regulations
We secure your data based on all required security standards. Help Desk Migration service possesses an extensive portfolio of compliance, and we continue expanding it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does Request Tracker to Help Scout data migration cost?
How much will you need to invest in the switch from Request Tracker to Help Scout? The cost will largely lean on the business data volume you want to transfer, the complexity of your demands, and the features you’ll select or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback helps us level up our tool: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Request Tracker to Help Scout Import in Several Clicks
Migrate your records from Request Tracker to Help Scout conveniently and without disturbing your supreme objective of dealing with your clients’ matters.
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