Outlook to Zendesk data migration made easy
Encoded communications, secure servers, leading authorization mechanisms
Automated process, no operations downtime, no workflow breaks
Bargain pricing to ensure a feature + cost balance
We’ve earned the trust of customers among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by assessing Source records, operations, and applications. Evaluate data filtering and field mapping to the Target. Formulate a migration tactic, that covers the schedule and agent coaching.
Security and Compliance Review
Verify data complies with security standards. Set permissions and access controls to safeguard the transition.
Migration
Data Mapping and Customization
Align data fields between your Source and Target. Choose in-built custom capabilities from the list or request certain customization for the data movement.
Demo Migration
Initiate a trial Demo to see how the migration service operates. Examine results and adjust mapping as needed.
Data Verification
Review all transmitted data in the Target is accurate, complete, and adequately structured.
Full Data Migration
Transfer all required data, involving tickets, contacts, attachments, and closely connected records.
Delta Migration
Capture any newest or updated data that changed during the Full data transmit.
Interval Migration*
Data movement can be interrupted and resumed to fit your schedule, with no service disruption. You can stop up to five times for five days each, managed by our sales team during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Decommission the Source if needed and preserve data backups.
What Kind of Entities Can You Migrate from Outlook to Zendesk ?
With Help Desk Migration Wizard, you can easily migrate large amount of diverse data types to or from Outlook to Zendesk. Examine the parameters of data types you can migrate making use of automated service by yourself from tech pros.
Do you require specific Outlook to Zendesk migration needs?
Drop us a line for a unique data migration.
| Outlook entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Organizations | |
| Contacts | Customers | |
| Emails | Tickets | |
Why migrate with Help Desk Migration?
-
Zero downtime
Shift data without interruption - keep workflows intact and help customers without hassle. -
Increased efficiency
Easily migrate data and map default and custom fields with the secure Migration Wizard. -
Organized ticket migration
The Migration Wizard transmits tickets and all related records, keeping the data structure unalterred on the Target. -
Personalized support
Our support reps is equipped to support you via chat, email, or phone. -
Thorough movement planning
Our team will create a clear plan for data import, ensuring a smooth process and safe records. -
Pre-built options and customizations
Pick pre-designed options or request customization, and we'll verify your data is precise.
How Does Outlook to Zendesk Data Migration Go?
You can do data migration in a few simple steps, with our automated migration service. However, if you have unique requirements or a unique data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Outlook to Zendesk Move
with These Opportunities
Receive a tailored data replication experience that corresponds your company’s preferences. The Help Desk Migration service provides features to assist you to complete your customer service data movement in the secure and automated manner.
-
Omit attachments
Does your expected help desk solution enable limited data storage? Bypass attachments, specially if your historical data lose no track of processes without them. The data migration time will trim considerably.
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Create a extra tag to the migrated tickets
Are you going to run a source help desk platform during data migration? To get rid of mistakes, apply extra tags to the exported tickets to mark out them from the existing ones.
Focus on your target business. We'll do the heavy lifting
Our automated migration tool offers an effective solution, whether you’re migrating your customer service operations from Outlook to Zendesk. With just a couple of clicks, your support service solution will be live on a chosen solution — no need to bear any interruption!
Data migration with confidence
Our Migration Wizard covers your records is secure throughout the import or export process. We deliver maximal customer support data defence applying established runthrough, including regulatory compliance, established server safekeeping, and proper security examinations.
Go with the migration service that customers love
Thousands of outstanding data migrations and numerous awards and favorable feedback can assure the quality of Help Desk migration service. Additionally, we enlarge our feature list. We go ahead to get better our tool and move forward new functioning to ensure we’re comprising all your data import requests.
Use clear mapping to cover your most complex needs
Relieve yourself from the laborious chore of adding missing fields or records throughout Outlook to Zendesk migration. Help Desk Migration service enables you map record fields and change your data import. This will keep the starting structure of your data straightforwardly on your side.
Choose a convenient time for data migration
Get going by the help desk data import whenever it fits into your operations. On top of that, Help Desk Migration Delta feature will empower you to export the currently changed data once the historical data was migrated. Then, relax and empower our migration app make the rest.
Communicate our reliable support agents
Don’t worry about experiencing issues when doing your Supported Platform migration. Empower Help Desk Migration customer support agents examine your obstacle. With plenty of involvement importing records, Help Desk Migration pros are well-qualified to confirm a well-done import/export of your data.
Your Help Desk Data Migration is Secured at Each and Every Step
Applying Help Desk Migration tool, you’ll never have to worry about security of valuable data. We commit to the recent requirements, set constant upgrades, and unfailingly test all facilities.
We enforce a stringent 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. Additionally, users can only import from Outlook records if they have admin access. With these safety functions in order, you don't worry about information leak.
We use 3-layer
Help Desk Migration enables three layers of data protection. At the physical level, we defense our data hosting facilities from any intrusion. At the application layer, we exclude any unauthorized entry to your business data on our platform. And, last but not least, on the network layer, we protect our networks from cyber attacks.
Compliance with industry-standard fundamentals
We protect your data based on all required security levels. Our Help Desk Migration service holds an vast portfolio of compliance, and we are expanding it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
What is the cost of your Outlook to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Outlook to Zendesk? The price will largely depend on the data volume you require to move, the complexity of your requirements, and the features you’ll select or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us level up our service: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete Outlook to Zendesk Migration in a Few Clicks
Migrate your data from Outlook to Zendesk efficiently with no disordering from what actually matters — working out your clients’ inquiries. Help Desk Migration app manages all the work behind the scenes when you simply enjoy running customer service your chosen platform.
More information about data migration
Willing to know more about help desk data import and support service improvement? Check out our blog.
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