Help Desk Migration partner of Intercom

Professional osTicket to Intercom data migration services

Encoded conversations, secured servers, advanced authorization methods

Automated method, zero time-out, excluded workflow breaks

Bargain charging to guarantee a feature + charge balance

Our customers

Customers among many industries trust our tool

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your migration by determining Source records, workflows, and integrations. Examine data cleansing and field mapping to the Target. Create a migration tactic, that covers the agenda and agent coaching.

Security and Compliance Review

Make sure data adheres to security requirements. Configure permissions and access settings to protect the replication.

Preparation

Migration

Data Mapping and Customization

Match records fields among your Source and Target. Pick automated custom capabilities from the menu or request particular tailored adjustments for the data movement.

Demo Migration

Initiate a test Demo to understand how the migration tool performs. Spot results and change settings as necessary.

Data Verification

Review all transferred records in the Target is precise, fully captured, and properly organized.

Full Data Migration

Replicate all selected records, including tickets, contacts, attachments, and related data.

Delta Migration

Catch any new or updated records that changed at the time of the Full data movement.

Interval Migration*

Data transition can be paused and continued to fit your schedule, with no downtime. You can halt up to five times for five days each, arranged by our sales team during work hours.

Migration

Post-Migration Phase

Go Live

Present the Target for all users. Turn off the Source if needed and protect data backups.

Post-Migration Phase

What Data Can You Import from osTicket to Intercom ?

With Help Desk Migration service, you can without trouble migrate sizable piles of varying data entities to or from osTicket to Intercom. Review the set of data types you can migrate applying automated service without extra guidance from tech experts.

Do you require exclusive osTicket to Intercom import or export inquirements?

Schedule a call and tell us about a nonstandard data migration.

osTicket entitiesIntercom entities
Help desk
GroupsTeams
AgentsAdmins
OrganizationsCompanies
UsersUsers and leads
TicketsConversations
Knowledge Base
CategoriesCollections
FoldersSections
FAQsArticles
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Shift records effortlessly - ensure workflows running smoothly and serve customers without delays.
  • Increased efficiency
    Quickly transfer data and arrange default and custom fields with the out-of-box Migration Wizard.
  • Seamless ticket retrieval
    The Migration Wizard transmits tickets and all associated data, preserving the data structure intact on the Target.
  • Expert support
    Our support crew is ready to help you by means of chat, email, or phone.
  • Effective migration strategy
    Managers will develop a well-defined plan for data import, securing a seamless process and reliable records.
  • Custom options available
    Pick pre-built options or inquire about customization, and we'll ensure your data is preserved.

How osTicket to Intercom Data Migration Works

Our automated migration app allows you import and export data in a few simple steps. If you’re managing a unique data structure, feel free to select our tailored route. We’re ready to meet your non-standard demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Improve Your osTicket to Intercom Migrate
with These Options

Acquire a seamless data transmition experience that meets your business objectives. The Help Desk Migration service provides functions to empower you to achieve your customer service data import in the painless manner.

  • Leave behind attachments

    Does your targeted help desk system provide compact data storage? Leave behind attachments, particularly if your historical data drop none of its value without them. The migration time will scale down considerably.

  • Apply a new tag to the exported tickets

    Are you going to work a source help desk platform during data migration? To exclude mistakes, apply tags to the migrated tickets to distinguish them from the remaining ones.

  • Migrate inline images as attachments

    Migrate the images fixed into tickets as attachments. The migration time might go up, but the images will never disappear along with the existing a future support service platform.

  • Give a try to our Demo with custom records by migrating 20 entities

    Don't waste your time on doubts. Ensure you comprehend exactly how the entities will look like at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test export.

  • Move newest data first

    Select this option to import your newest records in a chronological order, from newest to oldest. This automated feature is applicable to Full Migrations.

Your Help Desk Data Import is the Whole Way Through

Help Desk Migration tool enables endless migration options with no damaging on security. We constantly scan all systems and make improvements, so that your data is protected matching to the up-to-date standards.

We employ a strict two-factor authentication policy

Help Desk Migration Wizard shields your information from unauthorized accessing with 2FA authentication. Additionally, only your agents with admin rights can migrate your osTicket records. United, these safeguards avoid the risk of data leakage.

Three-layer data protection

We provide three layers of data security: physical (we protect our hosting facilities against physical and logical intrusion), network (we secure our networks against digital attacks), and app (we protect your data within our data migration solution against illegal log in).

Fulfill security levels

We secure your records based on all integral security levels. Help Desk Migration service carries an comprehensive portfolio of compliance, and we are growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

What is the cost of your osTicket to Intercom data migration?

And now to the burning question. How much will it cost to switch from osTicket to Intercom? The cost will mostly depend on the data volume you need to transfer, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.

Run a Demo to get the price

Reviews encourages us upgrade our service: Some words from Help Desk Migration customers

Packed osTicket to Intercom Import in Several Clicks

Import your business records from osTicket to Intercom with no trouble and with no disturbing your ultimate mission of setting right your customers’ requests.

Find out more guides about data import and export

Want to get more? Our resources is providing information on support service upgrading and help desk software import and export. Check it out!

11 Help Scout Alternatives to Consider in 2024

Are there many Help Scout alternatives? Well, help desk software keeps evolving and ...

5 Best Help Desk Solutions for BigCommerce

The fast and personalized service can be the reason for your customers to ...

Here Are Top 10 Helpdesks That Are Made for Healthcare

The Internet is full of different tools that aim to optimize performance and ...

Sign up