Effortless Oracle Service Cloud (RightNow) to Intercom data migration services
Encrypted communications, secure servers, newest authorization approaches
Automated process, don't have time-out, excluded workflow breaks
Reasonable pricing to guarantee an opportunity + rate balance
We’ve earned the trust of businesses among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by determining Source records, modus operandi, and apps. Review data filtering and field matching to the Target. Make a transmit scenario, that consists of the agenda and reps coaching.
Security and Compliance Review
Confirm data complies with security requirements. Configure permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Connect data fields among your Source and Target. Settle on pre-built custom options from the list or discuss particular tailoring for the record transfer.
Demo Migration
Do a trial Demo to identify how the transmit app functions. Review results and tweak mapping as you wish.
Data Verification
Confirm all moved records in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Migrate all required records, covering tickets, contacts, attachments, and related information.
Delta Migration
Capture any newest or updated records that tweaked for the time of the Full data transition.
Interval Migration*
Data migration can be interrupted and resumed to align with your schedule, with zero interruption. You can pause up to five times for a duration of five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Turn off the Source if required and protect data backups.
What Entities Can You Import from Oracle Service Cloud (RightNow) to Intercom ?
With our Migration Wizard, you can simply import and export massive portions of various data types to or from Oracle Service Cloud (RightNow) to Intercom. Check out the selection of record types you can import applying automation service without any assistance from tech pros.
Do you want specific Oracle Service Cloud (RightNow) to Intercom migration inquirements?
Schedule a call and tell us about a unique data import.
| Oracle Service Cloud (RightNow) objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Accounts | Admins | |
| Organizations | Companies | |
| Contacts | Users and leads | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Top-level categories | Collections | |
| Categories | Sections | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Move data effortlessly - ensure workflows running smoothly and help customers without delays.Enhanced efficiency
Seamlessly migrate data and arrange predefined and custom fields with the secure Migration Wizard.Easy ticket transmiting
The Migration Wizard moves tickets and all related data, preserving the data structure intact on the Target.Always here for you
Our support agents is available to help you by means of chat, email, or phone.Detailed import planning
Our team will create a well-defined plan for data import, securing a hassle-free process and protected data.Pre-built options and customizations
Opt for pre-designed options or inquire about specific adjustments, and we'll ensure your data is precise.
How Oracle Service Cloud (RightNow) to Intercom Data Migration Runs
You can perform data migration in a few simple moves, using our automated migration tool. However, if you have special demands or a non-standard data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Oracle Service Cloud (RightNow) to Intercom Move
with These Options
Use a tailored data replication experience that aligns your business needs. The Help Desk Migration service offers features to facilitate you to complete your help desk records import in the painless way.
Bypass attachments
Does your new help desk solution provide compact data storage? Omit attachments, especially if your current data loses none of its value without them. The data migration time will cut down greatly.
Choose a extra tag to the migrated tickets
Are you going to work a existing help desk system during migration? To exclude chaos, apply extra tags to the exported tickets to mark out them from the left ones.
Migrate inline images as attachments
Don’t want to lose images added into the tickets? You can export and import them to the expected support service platform as attachments.
Give a try to our Demo with custom records by exporting 20 entities
If you want to check how certain entities settle in the targeted platform, kick off this free custom Demo and pick 20 entities for a export.
Transfer newest records first
Opt for this feature to move your most recent records in a chronological flow, from most recent to oldest. The feature applies exclusively to Full Migration.
Fix on your crucial goals. We'll deal with the heavy lifting
Our automated migration tool offers a powerful tool, whether you’re importing your customer support operations from Oracle Service Cloud (RightNow) to Intercom. With just a few clicks, your support service platform will be ready to work on a future solution — no need to suffer any holdback!
Data migration with confidence
The Migration Wizard will covers your data security during all phases of the migration process. We keep maximum data safety using established procedures, including regulatory compliance, accepted server safekeeping, and frequent security analysis.
Select the migration service that clients recommend
A collection of goal-achieved data imports and many awards and positive mentions can prove the excellence of Help Desk migration service. Besides, we enlarge our feature list. Help Desk Migration team continue to develop our solution and deliver novel options to handle we’re involving nearly all of your import and export inquirements.
Apply easy mapping to cover your most complex needs
Our service will relieve you from copy pasting business data or making missing fields amidst Oracle Service Cloud (RightNow) to Intercom migration. So you can map typical and custom-made fields, apart from that change your data import right in our tool. This will preserve the native system of your records without difficulty on your side.
Choose a convenient time for data import
Choose the most convenient time to set up the help desk import process. On top of that, Help Desk Migration Delta migration function will let you to export the freshly changed data after the historical data was exported. Then, relax and let our Migration Wizard do the rest.
Work with a support agents you can fully be sure of
Are you experiencing hardships with your Supported Platform data import? Our support pros is ready to assist you with any setbacks. With lots of well-done data import and export familiarity, they can sort out any task associated with your help desk migration or even deliver guidance during the total record migration.
Your Help Desk Data Import or Export is the Whole Way Long
With Help Desk Migration tool, don't worry about safety of critical records. We commit to the up-to-date recommendations, set proper advancements, and consistently test all systems.
We apply a stringent two-factor authentication policy
Help Desk Migration Wizard secured your information from unwanted acquiring access with two-factor access. On top of that, only users with admin access rights can migrate your Oracle Service Cloud (RightNow) information. With these safety functions in place, you don't worry about information leakage.
Three-layer data protection
Help Desk Migration comes with three levels of business records protection. At the physical layer, we shield our data hosting facilities from any attacks. At the app level, we forbid any prohibited entry to your business data on our platform. And, last but not least, on the network layer, we secure our networks from digital harm.
We fulfill industry-standard levels
We protect your data based on all key security levels. Our Help Desk Migration service possesses an extended set of compliance, and we continue expanding it. At the moment, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
How much does Oracle Service Cloud (RightNow) to Intercom data migration cost?
How much will you need to invest in the switch from Oracle Service Cloud (RightNow) to Intercom? The price will mostly lean on the data volume you want to migrate, the complexity of your requirements, and the features you’ll choose or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us upgrade our tool: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Oracle Service Cloud (RightNow) to Intercom Migration in a Few Clicks
Import your records from Oracle Service Cloud (RightNow) to Intercom with no trouble with no disordering from what actually matters — solving your clients’ inquiries. Help Desk Migration Wizard takes on all the work behind the scenes whilst you simply enjoy respond to your customer tickets your new platform.
More information about data migration
Willing to know more about help desk software migration and customer service upgrading? Check out our resources.
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