Manage Engine to Freshdesk data migration done painlessly
Encoded chats, secured servers, modern authorization mechanisms
Automated process, don't have time-out, excluded workflow breaks
Fair charging to guarantee an opportunity + cost balance
Businesses among many fields confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by determining Source records, operations, and applications. Evaluate data cleansing and field mapping to the Target. Produce a transmit strategy, that encompasses the schedule and employee training.
Security and Compliance Review
Verify data adheres to security requirements. Configure permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Define in-built custom options from the menu or request unique personalization for the data transmit.
Demo Migration
Initiate a free test Demo to understand how the transmit service works. Check results and adjust mapping as required.
Data Verification
Verify all moved records in the Target is precise, complete, and adequately structured.
Full Data Migration
Transfer all chosen records, encompassing tickets, contacts, attachments, and correlated records.
Delta Migration
Capture any fresh or updated records that tweaked during the Full data transmit.
Interval Migration*
Data movement can be halted and continued to align with your schedule, with no service disruption. You can stop up to five times for five days each, organized by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Turn off the Source if required and protect data backups.
What Kind of Records Can You Import from Manage Engine to Freshdesk ?
With Help Desk Migration app, you can without trouble import and export solid volumes of varied data types to or from Manage Engine to Freshdesk. Inspect the details of entities you can import or export making use of automation without any assistance from tech experts.
Do you need peculiar Manage Engine to Freshdesk import or export inquirements?
Drop us a line for a nonstandard data import.
| Manage Engine entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Technician groups | Groups | |
| Technicians | Agents | |
| Departments | Companies | |
| Requesters | Contacts | |
| Requests | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records effortlessly - ensure workflows efficient and serve customers without hassle.Increased efficiency
Easily move data and arrange predefined and custom fields with the out-of-box Migration Wizard.Organized ticket transmiting
The Migration Wizard transmits tickets and all linked data, preserving the data structure consistent on the Target.Personalized support
Our support reps is available to help you by means of chat, email, or phone.Thorough import strategy
Our team will formulate a well-defined plan for data import, securing a smooth process and secure data.Pre-built options and customizations
Select automated options or inquire about specific adjustments, and we'll make sure your data is preserved.
How Manage Engine to Freshdesk Data Migration Runs
You can perform data migration in a few simple moves, using our automated migration solution. However, if you have specific demands or a special data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Manage Engine to Freshdesk Export
with These Options
Receive a automated data transmition experience that matches your company’s requirements. The Help Desk Migration service offers functions to facilitate you to accomplish your help desk data movement in the secure and automated manner.
Omit attachments
Does your expected help desk platform provide compact data storage? Skip attachments, specially if your historical data loses none of its value without them. The data import time will go down considerably.
Create a additional tag to the exported tickets
Are you going to use a existing help desk platform during data import? To get rid of mess, add extra tags to the migrated tickets to highlight them from the left ones.
Demo with custom data: Choose 20 entities for transfer
Don't waste your time on guessing. Prove that you comprehend completely what the entities settle after you’ve migrated them. Our Demo with custom data allows you pick 20 entities for a test export.
Import newest data first
Choose this option to import your most recent records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Focus on your crucial goals. We'll deal with the heavy lifting
Whether you’re moving from Manage Engine to Freshdesk, use our automated migration solution. It will allow you to migrate all your data to a desired help desk system in just a few clicks. Thus, you will be able to have your migration done in a timely fashion without putting pivotal works without putting it off.
Data migration complies with security requirements
The Migration Wizard will handle your data security during all phases of the migration process. To confirm the maximum protection of your data whether they are in import or at rest, we use established procedures. Here is included handling constant security analysis, reserving our servers secured, complying with diverse instructions, and more.
Use the migration solution that clients recommend
With multiple goal-achieved data imports done by our Migration Wizard, our migration service has obtained lots of service-related awards and favorable feedback. On top of that, we keep developing our feature list. For Help Desk Migration's calling is to enclose most of your migration requirements, we remain advancing our service and constantly strengthen it with neat capacity.
Use easy mapping to handle your most complex needs
Help Desk Migration tool will relieve you from copy pasting data entities or creating wanted record types amidst Manage Engine to Freshdesk migration. So now you can map typical and custom-made fields, apart from that tweak your data import right away our Migration Wizard. This will keep the original structure of your records simply on your side.
Choose a fitting time for data import
Choose the most fitting time to launch the help desk import process. Get going by migrating historical data and then go for the Delta migration function to import your during migration changed data. Then, relax and allow our service take care of the rest.
Work with a support representatives you can completely be sure of
Don’t worry about facing challenges while doing your Supported Platform data migration. Let our support team inspect your obstacle. With multiple successful data import and export expertise, they can fin a solution to any task joined with your customer support migration or even present help throughout the total data import.
Your Help Desk Data Migration is Secured at Each Phase
Help Desk Migration solution delivers endless migration options without compromising on security. We regularly check all systems and make advancements, so that your business data is shielded based on the latest recommendations.
We enforce a firm two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. What’s more, only your business reps with admin access rights can export your Manage Engine records. Combined, these security measures prevent the dangers of information leak.
We use Three-layer
Help Desk Migration enables 3 levels of business records protection. At the physical level, we shield our data hosting facilities from any attacks. At the application level, we exclude any unlawful log in to your data on our service. And, last but not least, on the network layer, we secure our networks against cyber harm.
We meet safety levels
We secure your records based on all essential security principles. Our Help Desk Migration service has an broad set of compliance, and we keep expanding it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
What is the cost of your Manage Engine to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Manage Engine to Freshdesk? The cost will mostly lean on the data volume you require to move, the complexity of your demands, and the features you’ll use or customizations you’ll request. Set a Free Demo to check the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews helps us upgrade our tool: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Complete Manage Engine to Freshdesk Import in Several Clicks
Export your records from Manage Engine to Freshdesk without difficulty without disrupting from what truly matters — addressing your clients’ issues. Our tool makes all the work behind the scenes while you simply enjoy working with your chosen platform.
More helpful insights about data import and export
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