Professional LiveChat to Zendesk data migration service
Encrypted conversations, secured servers, advanced authorization mechanisms
Automated method, no time-out, excluded workflow pauses
Flexible charging to guarantee a feature + cost balance
Customers among different sectors choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by determining Source records, operations, and applications. Evaluate data cleansing and field alignment to the Target. Produce a transfer tactic, that covers the framework and user training.
Security and Compliance Review
Ensure data adheres to security requirements. Configure permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Map records fields among your Source and Target. Choose in-built custom options from the menu or ask for certain customization for the record movement.
Demo Migration
Start a test Demo to understand how the migration service performs. Check outcomes and modify mapping as needed.
Data Verification
Ensure all migrated records in the Target is precise, complete, and adequately structured.
Full Data Migration
Move all selected records, including tickets, contacts, attachments, and linked records.
Delta Migration
Catch any new or updated records that changed during the Full data replication.
Interval Migration*
Data transfer can be paused and continued to fit your timeline, with no service disruption. You can stop up to five instances for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Turn off the Source if needed and save data backups.
What Data Can You Migrate from LiveChat to Zendesk ?
With our Migration service, you can without trouble migrate large piles of varied records entities to or from LiveChat to Zendesk. Inspect the list of data types you can migrate incorporating automation service without extra guidance from tech support team.
Do you have exclusive LiveChat to Zendesk import or export inquirements?
Let's discuss your specific needs for a customized data import.
| LiveChat objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Requesters | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Migrate records seamlessly - ensure workflows on track and support customers without delays.Enhanced efficiency
Effortlessly transfer data and arrange default and personalized fields with the automated Migration Wizard.Streamlined ticket transfer
The Migration Wizard imports tickets and all associated data, preserving the data structure unaffected on the Target.Dedicated support service
Our support team is prepared to assist you by means of chat, email, or phone.Comprehensive transfer strategy
Managers will develop a well-defined plan for data import, securing a smooth process and reliable data.Custom options available
Choose pre-built options or inquire about customization, and we'll confirm your data is accurate.
How LiveChat to Zendesk Data Migration Performs
Our automated migration tool allows you import and export data in five simple moves. If you’re managing a complex data structure, feel free to choose our tailored mode. We’re all set to comply with your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your LiveChat to Zendesk Migrate
with These Functions
Get a seamless data transmition experience that reconciles your company’s objectives. The Help Desk Migration service offers functions to handle you to accomplish your help desk records import in the smooth mode.
Skip attachments
Does your destination help desk system deliver compact data storage? Leave behind attachments, specially if your current data doesn’t suffer a loss of its value without them. The data import time will shorten remarkably.
Add a new tag to the exported tickets
Are you going to use a existing help desk tool during data migration? To lessen chaos, add tags to the imported tickets to highlight them from the left ones.
Demo with custom data: Select 20 entities for import
Don’t take any chances. Ensure you comprehend exactly what the entities settle after you’ve imported them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test import.
Migrate newest data first
Choose this option to transfer your most recent records in a chronological order, from most recent to oldest. This automated option is applicable to Full Migrations.
Don’t let data migration to throw off you from your business
Whether you’re moving from LiveChat to Zendesk, apply our automated migration solution. It will help you to import all your data to a new help desk in just a couple of clicks. Thus, you can get your import or export completed in a timely fashion without putting crucial processes without putting it off.
Data import with security standards
Help Desk Migration Wizard takes care of your support service data is secure throughout the import or export process. We present supreme business records guard incorporating tried runthrough, along with regulatory compliance, proper server maintenance, and regular security analysis.
Choose the migration tool that clients love
With thousands of efficient data migrations done by our Migration Wizard, our migration service has obtained plenty of service-connected awards and approving feedback. And our aspiration for quality does not drop there. For our purpose is to include nearly all of your data import requests, we continue improving our solution and constantly strengthen it with fresh capabilities.
Enjoy intuitive mapping to handle your most complex needs
Relieve yourself from the time-consuming chore of adding wanted record types or data entities at the time of LiveChat to Zendesk migration. So now you can map starting and custom-made data fields, or else adapt your data import right away our tool. This will retain the native structure of your data effortlessly on your side.
Select a suitable time for data import
Get going by the help desk data migration anytime it fits into your workflow. On top of that, our Delta migration function will allow you to import the during migration updated entities once the historical data was moved. Then, relax and allow our Migration Wizard make the rest.
Work with a support team you can completely be sure of
Don’t worry about encountering challenges just as running your Supported Platform migration. Empower Help Desk Migration customer support representatives explore your task. With lots of successful data export/import mastery, they can settle any hardship associated with your help desk migration or even offer assistance during the total data import.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration service enables endless migration functions with no compromising on safety. We properly test all servers and make advancements, so that your business data is secured according to the latest recommendations.
We use a strict two-factor authentication policy
Our Migration Wizard uses two-factor authentication. Besides, your agents can only export LiveChat records if they got admin rights. With these security functions in place, you won’t have to worry about data leakage.
Three-layer data safety
Help Desk Migration provides 3 levels of business records safety. At the physical layer, we shield our hosting equipment from any attacks. At the app layer, we block any illegal access to your business records on our service. And, last but not least, on the network layer, we secure our networks against digital harm.
We comply with security levels
We take care of your business data based on all key security principles. Help Desk Migration has an comprehensive set of compliance, and we keep growing it. These days, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does LiveChat to Zendesk data migration cost?
How much will you need to invest in the switch from LiveChat to Zendesk? The cost will mostly depend on the records volume you require to move, the complexity of your demands, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceFeedback encourages us advance our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Zen-like Zendesk Import Automation with Help Desk Migration
Experience Zen-like serenity throughout your Zendesk import journey, courtesy of Help Desk Migration's expertise. Our advanced Zendesk data importer is your key to a seamless transition. We offer a holistic array of Zendesk import solutions, spanning Zendesk CSV import and precise custom field management (encompassing custom user field and custom organization field mapping). Say goodbye to the intricacies of data migration.
At the heart of our Zendesk import process lies the unwavering commitment to preserving your data's sanctity, including meticulous handling of email addresses and adherence to your unique business rule set. Our versatile import app boasts many import types and options, ensuring a customized Zendesk import automation experience. Whether overseeing voluminous CSV data files, executing pinpoint-accurate ticket imports, optimizing bulk user and organization imports, or diving into various additional import types, Help Desk Migration simplifies each process step.
Full LiveChat to Zendesk Import in Several Clicks
Import your business records from LiveChat to Zendesk painlessly and with no disorganizing your supreme objective of working out your customers’ requests.
Find out more guides about data import and export
Interested to get more? Our resources is providing information on customer service upgrading and help desk platforms import and export. Take a look at it!
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