Trusted LiveChat to Gorgias data migration service
Encoded conversations, secured servers, modern authorization ways
Automated process, never get time-out, avoiding any workflow breaks
Flexible charging to guarantee a function + fee balance
Clients across various sectors prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source data, procedures, and applications. Examine data cleaning and field matching to the Target. Produce a transmit strategy, that consists of the framework and user coaching.
Security and Compliance Review
Verify data adheres to security requirements. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Align records fields among the Source and Target. Handpick in-built custom options from the set or discuss specific personalization for the data transfer.
Demo Migration
Carry out a test Demo to understand how the transition solution functions. Analyze outcomes and adapt mapping as required.
Data Verification
Ensure all replicated records in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transfer all required records, encompassing tickets, contacts, attachments, and linked records.
Delta Migration
Capture any newest or updated records that altered for the duration of the Full data replication.
Interval Migration*
Data movement can be interrupted and continued to accommodate your schedule, with no service disruption. You can halt up to five instances for a duration of five days each, coordinated by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if necessary and store data backups.
What Records Can You Migrate from LiveChat to Gorgias ?
With Help Desk Migration service, you can without trouble import or export hefty portions of different records entities to or from LiveChat to Gorgias. Inspect the selection of entities you can import incorporating automated tool without extra guidance from tech support team.
Do you have certain LiveChat to Gorgias import or export demands?
Drop us a line for a unique data import.
| LiveChat entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Requesters | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records seamlessly - preserve workflows on track and help customers continuously.Increased efficiency
Easily transfer data and arrange standard and custom fields with the secure Migration Wizard.Organized ticket movement
The Migration Wizard migrates tickets and all associated data, ensuring the data structure unaffected on the Target.Personalized support
Our support reps is set to assist you using chat, email, or phone.Thorough replication strategy
Our team will develop a well-defined plan for data import, providing a efficient process and protected data.Pre-built options and customizations
Choose pre-designed options or inquire about personalization, and we'll confirm your data is precise.
How LiveChat to Gorgias Data Migration Goes
Our automated migration service allows you import and export records in five simple moves. If you’re dealing with a complex data structure, feel free to select our custom route. We’re in place to satisfy your unique requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your LiveChat to Gorgias Migrate
with These Functions
Convey a seamless data transmition experience that reconciles your company’s needs. The Help Desk Migration service offers functionalities to empower you to accomplish your help desk data transfer in the smooth mode.
Omit attachments
Does your expected customer service tool deliver small data storage? Omit attachments, particularly if your current data drop none of its value without them. The data import time will cut down significantly.
Create a extra tag to the exported tickets
Are you going to use a existing platform during data import? To lessen disorder, apply tags to the imported tickets to separate them from the remaining ones.
Demo with custom data: Choose 20 entities for import
Don't waste your time on guessing. Ensure you comprehend completely what the entities settle after you’ve imported them. Help Desk Migration’s Demo with custom data allows you appoint 20 entities for a test migration.
Import newest data first
Select this castomization to move your most recent records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Don’t empower data migration to mislead you from your business
Our automated migration tool delivers a productive solution, whether you’re importing your help desk operations from LiveChat to Gorgias. With just a couple of clicks, your help desk will be ready to perform on a desired platform — no need to bear any delay!
Data migration with security standards
Help Desk Migration Wizard takes care of your support service data is secure throughout the import or export process. To provide the utmost guard of your data whether they are in import or at rest, we use valid procedures. There encompass running frequent security scans, keeping our servers safe, obeying several regulations, and more.
Choose the migration tool that clients praise
Lots of successful data import and exports and lots of awards and gratifying mentions can prove the high standard of Help Desk migration service. And our aspiration for value does not end there. We move ahead to advance our tool and present new capacity to include measures for ensuring we’re comprising all your data migration requests.
Use straightforward mapping to handle all your needs
Help Desk Migration solution will free your up from copy-pasting help desk data or making lacking data types amidst LiveChat to Gorgias migration. Help Desk Migration app permits you map data fields and tailor your data import. You sustain the system of your business data with slight job.
Choose a suitable time for data import
Get going by the help desk data migration anytime it fits into your business processes. Get going by migrating historical data and later go for the Delta opportunity to move your freshly changed tickets. Then, relax and empower our Migration Wizard make the rest.
Work with a support representatives you can completely be sure of
Don’t worry about fighting challenges just as performing your Supported Platform data migration. Help Desk Migration support pros is up for it to guide you with any tasks. With lots of experience migrating records, our experts are well-prepared to guarantee a accomplished migration of your support data.
Your Help Desk Data Import and Export is the Whole Way Along
Employing Help Desk Migration solution, don't worry about security of critical records. We commit to the up-to-date standards, run regular improvements, and consistently test all servers.
We enforce a strict two-factor access policy
Help Desk Migration Wizard takes advantage of two-factor access. On top of that, your agents can only migrate LiveChat records if they possess admin rights. Combined, these safeguards prevent the dangers of data leakage.
Three-layer business data protection
We ensure 3 layers of business records security: physical (we secure our hosting equipment against any intrusion), network (we take care of our networks against cyber harm), and app (we secure your business data within our migration service against unsanctioned log in).
We comply with security levels
We take care of your business data based on all major security levels. Help Desk Migration service carries an broad portfolio of compliance, and we keep growing it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your LiveChat to Gorgias data migration?
And now to the burning question. How much will it cost to switch from LiveChat to Gorgias? The cost will mostly build upon the data volume you require to transfer, the complexity of your specifications, and the options you’ll use or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us advance our solution: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Complete LiveChat to Gorgias Import in Several Clicks
Import your records from LiveChat to Gorgias efficiently and with no confusing your supreme aim of putting right your clients’ concerns.
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