Kustomer to Jira Service Management data migration made simple
Encrypted conversations, safe servers, leading authorization mechanisms
Automated method, no downtime, excluded workflow breaks
Fair charging to ensure a function + cost balance
Businesses among different niches rely upon us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by assessing Source records, operations, and applications. Evaluate data cleansing and field alignment to the Target. Produce a replication scenario, that covers the schedule and support reps coaching.
Security and Compliance Review
Ensure data adheres to security standards. Configure permissions and access controls to safeguard the transition.
Migration
Data Mapping and Customization
Map records fields between your Source and Target. Choose in-built custom features from the menu or ask for distinct tailored adjustments for the record movement.
Demo Migration
Run a test Demo to figure out how the transfer service works. Examine results and alter mapping as necessary.
Data Verification
Verify all migrated data in the Target is precise, complete, and adequately structured.
Full Data Migration
Move all required data, involving tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any newest or updated data that altered during the Full data transmit.
Interval Migration*
Data transfer can be interrupted and restarted to match your schedule, with no service disruption. You can stop up to five times for five days per pause, adjusted by our sales crew during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Decommission the Source if necessary and protect data backups.
What Types of Entities Can You Migrate from Kustomer to Jira Service Management ?
With our Migration service, you can painlessly import or export large volumes of diverse data types to or from Kustomer to Jira Service Management. Inspect the set of record types you can migrate making use of automated service without extra guidance from tech experts.
Do you need exclusive Kustomer to Jira Service Management import inquirements?
Drop us a line for a customized data migration.
| Kustomer objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Companies | Organizations | |
| Customers | Customers | |
| Conversations | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Subcategories | Folders | |
| Articles | Contents | |
Why transfer with Help Desk Migration?
No downtime
Transfer records without disruption - ensure workflows intact and support customers without delays.Enhanced efficiency
Effortlessly transfer data and map standard and custom fields with the automated Migration Wizard.Streamlined ticket transfer
The Migration Wizard shifts tickets and all associated records, preserving the data structure unalterred on the Target.Dedicated support service
Our support team is prepared to guide you by means of chat, email, or phone.Comprehensive transfer framework
Managers will develop a clear plan for data import, securing a smooth process and secure records.Custom options available
Select pre-designed options or request personalization, and we'll verify your data is accurate.
How Does Kustomer to Jira Service Management Data Migration Perform?
You can run data migration in a few simple actions, applying our automated migration app. If you’re dealing with a complex data structure, feel free to choose our custom method. We’re up for it to meet your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Kustomer to Jira Service Management Migrate
with These Features
Get a seamless data transfer experience that reconciles your company’s requirements. The Help Desk Migration service delivers functions to enhance you to complete your support service records transfer in the secure and automated mode.
Import content versions of your help center
Move your multilingual help center to your target help desk system effortlessly! Use our “Migrate content translations” functionality and migate translated versions of each article automatedly.
Skip attachments
Does your destination customer service tool offer compact data storage? Skip attachments, specially if your current support data lose no track of processes without them. The data migration time will cut down remarkably.
Add a extra tag to the imported tickets
Apply extra tags to the moved tickets — in such a way, you won’t mistake them with those existing. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Migrate inline images
Export the images embedded into tickets as attachments. The data migration time might go up, but the images will be moved to a targeted support service platform.
Demo with custom data: Select 20 entities for import
Don’t take any chances. Ensure you know absolutely what the entities settle at the end of you’ve moved them. Our Demo with custom data greenlights you handpick 20 entities for a test import.
Migrate newest data first
Choose this option to transfer your most recent records in a chronological order, from most recent to oldest. This out-of-the-box feature is exclusive to Full Migrations.
Stay focused on your main business. We'll deal with the heavy lifting
Whether you’re moving from Kustomer to Jira Service Management, make use of our automated migration solution. It will help you to import or export all your records to a selected help desk platform in just a few clicks. Thus, you can get your migration finished quickly without putting critical projects on the shelf.
Data import with security standards
Help Desk Migration Wizard ensures your support service data is secure throughout the import or export process. We deliver maximal data safety applying tested practices, alongside regulatory compliance, established server safeguarding, and regular security tests.
Use the migration tool that customers praise
With thousands of efficient migrations done by our Migration Wizard, our migration service has obtained plenty of service-related awards and inspiring mentions. And our aim for quality does not drop there. Help Desk Migration team go ahead to refine our tool and present new capacity to ensure we’re meeting all your data migration requirements.
Enjoy intuitive mapping to deal with your most complex needs
Set yourself free from the enduring load of adding missing record types or business data amidst Kustomer to Jira Service Management migration. Our service empowers you map fields and tailor your data migration. This will retain the original structure of your data without difficulty on your part.
Select a suitable time for data migration
Get going by the help desk migration whenever it fits into your operations. What’s more, our Delta option will empower you to migrate the freshly changed records once the historical records was migrated. Then, relax and empower our platform make the rest.
Contact to our reliable support team
Don’t worry about dealing with tasks while running your Supported Platform data import. Our service agents is all set to aid you with any issues. With multiple involvement importing records, Help Desk Migration representatives are well-prepared to confirm a successful migration of your records.
Your Help Desk Data Migration is Protected at Each and Every Stage
Applying Help Desk Migration tool, you’ll never have to worry about safety of valuable data. We constantly audit all systems and make advancements, so that your data is protected based on the latest recommendations.
We use a strict 2FA authentication policy
Our Migration Wizard takes advantage of 2FA authentication. Moreover, your business reps can only import from Kustomer data if they have admin rights. With these security features arranged, you don't worry about data leak.
We apply Three-layer
Help Desk Migration provides 3 layers of business records protection. At the physical level, we safeguard our data hosting facilities from any breach. At the app layer, we exclude any unsanctioned access to your data on our platform. And, finally, on the network level, we protect our networks against cyber harm.
Fulfill industry-standard regulations
We secure your business records based on all essential security fundamentals. Our Help Desk Migration service has an comprehensive set of compliance, and we keep enlarging it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does Kustomer to Jira Service Management data migration cost?
How much will you need to invest in the switch from Kustomer to Jira Service Management? The cost will largely build upon the data volume you require to move, the complexity of your demands, and the features you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us improve our solution: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Full Kustomer to Jira Service Management Import in a Couple Clicks
Migrate your data from Kustomer to Jira Service Management with no bother with no disrupting from what truly matters — dealing with your customers’ concerns. Our solution takes on all the work behind the scenes while you simply enjoy using your selected platform.
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