Kustomer to Help Scout data migration done automatedly
Encoded conversations, secure servers, up-to-date authorization mechanisms
Automated process, never get time-out, no workflow pauses
Reasonable charging to guarantee a feature + cost balance
Companies among many niches prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source records, operations, and integrations. Examine data filtering and field mapping to the Target. Make a replication scenario, that covers the framework and support reps coaching.
Security and Compliance Review
Verify data adheres to security requirements. Set permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Define automated custom options from the list or request specific customization for the record movement.
Demo Migration
Initiate a test Demo to identify how the migration service works. Analyze results and adjust mapping as needed.
Data Verification
Confirm all replicated records in the Target is accurate, complete, and properly organized.
Full Data Migration
Transfer all chosen records, consisting of tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any fresh or updated records that changed during the Full data migration.
Interval Migration*
Data movement can be halted and resumed to fit your timeline, with no downtime. You can halt up to five times for five days each, coordinated by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if needed and protect data backups.
What Kind of Records Can You Import from Kustomer to Help Scout ?
With Help Desk Migration service, you can simply migrate solid volumes of different data types to or from Kustomer to Help Scout. Check out the set of record types you can migrate incorporating automation without any assistance from tech support team.
Do you want exclusive Kustomer to Help Scout migration needs?
Let's discuss your specific needs for a nonstandard data import.
| Kustomer entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Users | Users | |
| Companies | Companies | |
| Customers | Customers | |
| Conversations | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Subcategories | Categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Move records seamlessly - keep workflows intact and serve customers without hassle.Increased efficiency
Easily transfer data and arrange default and personalized fields with the out-of-box Migration Wizard.Organized ticket movement
The Migration Wizard transmits tickets and all associated data, keeping the data structure unalterred on the Target.Personalized support
Our support reps is set to assist you via chat, email, or phone.Thorough replication planning
Our team will develop a well-defined plan for data import, ensuring a smooth process and secure data.Pre-built options and customizations
Opt for automated options or inquire about customization, and we'll verify your data is preserved.
How Kustomer to Help Scout Data Migration Goes
Our automated migration service allows you import and export data in five simple steps. However, if you have special demands or a distinct data structure, feel free to choose a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Kustomer to Help Scout Migrate
with These Functions
Convey a seamless data replication experience that matches your company’s requirements. The Help Desk Migration service offers features to assist you to accomplish your support service records transfer in the smooth way.
Migrate knowledge base articles translations
Take your multilingual help center to your new help desk platform effortlessly! Use our “Migrate content translations” option and import translated versions of each article automatedly.
Omit attachments
Does your expected help desk platform deliver limited data storage? Skip attachments, particularly if your existing customer support records lose no track of processes without them. The data import time will drop greatly.
Create a additional tag to the migrated tickets
Are you going to work a current help desk system during data export? To lessen mess, apply extra tags to the imported tickets to differentiate them from the existing ones.
Apply the attachment option to Import inline images
Import the images added into tickets as attachments. The data export time might be longer, but the images will never disappear along with the source a desired platform.
Demo with custom data: Choose 20 entities for import
Don't waste your time on guessing. Ensure you comprehend entirely what the entities will look like after you’ve exported them. Our Demo with custom data allows you handpick 20 entities for a test transfer.
Import newest data first
Select this feature to import your most recent records in a chronological order, from most recent to oldest. This automated option is exclusive to Full Migrations.
Focus on your major goals. We'll do the heavy lifting
Our automated migration tool delivers an efficient tool, whether you’re migrating your customer service operations from Kustomer to Help Scout. With just a couple of clicks, your support service platform will be up and running on a future system — no need to accept any interruption!
Data migration with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To provide the supreme security of your data whether they are in migration or at rest, we implement valid practices. These contain running frequent security scans, retaining our servers safe, complying with diverse regulations, and more.
Select the migration tool that clients love
Thousands of goal-achieved data import and exports and a lot of awards and positive mentions can prove the high standard of Help Desk migration service. And our goal of high quality does not finish there. As long as Help Desk Migration's calling is to comprise nearly all of your import and export inquirements, we continue developing our app and often enhance it with novel capacity.
Use straightforward mapping to cover your most complex needs
Spare yourself the enduring load of adding lacking record types or business data along Kustomer to Help Scout migration. Now you can map starting and custom-made ticket fields, apart from that tailor your data import right away our migration app. This will sustain the original system of your records smoothly on your side.
Choose a suitable time for data import
Choose the most suitable time to set up and start the help desk data migration operation. Start by moving historical records and continue with move ahead to the Delta migration opportunity to move your currently changed tickets. Then, relax and greenlight our Migration Wizard do the rest.
Work with a support representatives you can completely be sure of
Don’t worry about dealing with challenges when doing your Supported Platform migration. Greenlight Help Desk Migration customer support team examine your setback. With plenty of accomplished data migration familiarity, they can settle any task linked with your support service data migration or even offer help throughout the full migration.
Your Help Desk Data Migration is Secured at Each Step
Help Desk Migration solution delivers endless migration functions without compromising on security. We commit to the fresh requirements, make proper updates, and consistently scan all facilities.
We enforce a strict two-factor authentication policy
Our Migration Wizard shields your records from unwanted accessing with two-factor authentication. On top of that, only your company representatives with admin rights can import your Kustomer information. Linked, these security measures prevent the dangers of information leakage.
We use Three-layer
Help Desk Migration enables 3 levels of data safety. At the physical level, we shield our data hosting facilities from any breach. At the app layer, we block any unsanctioned entry to your business records on our platform. And, last but not least, on the network layer, we secure our networks against digital harm.
We fulfill security levels
Our Help Desk Migration service accomplishes to highest security standards, delivering maximum safety for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety levels. And our extended compliance list is getting large.
What is the cost of your Kustomer to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Kustomer to Help Scout? The cost will mostly depend on the records volume you need to transfer, the complexity of your requirements, and the features you’ll choose or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us advance our service: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Complete Kustomer to Help Scout Import in a Few Clicks
Import your data from Kustomer to Help Scout painlessly and without confusing your top mission of putting right your customers’ inquiries.
More helpful insights about data migration
Want to get more? Our resources is packed with information on customer service improvement and help desk business records migration. Check it out!
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