Secure Kayako Classic to Salesforce Service Cloud data migration service
Encoded conversations, secure servers, advanced authorization ways
Automated method, don't have downtime, reduced workflow drops
Bargain charging to provide an opportunity + fee balance
We’ve earned the trust of businesses among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by reviewing Source data, procedures, and applications. Review data filtering and field matching to the Target. Formulate a transfer strategy, that covers the agenda and reps coaching.
Security and Compliance Review
Make sure data adheres to safety regulations. Establish permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Match records fields amongst the Source and Target. Handpick in-built custom settings from the list or discuss unique customization for the data movement.
Demo Migration
Initiate a test Demo to see how the replication solution functions. Review outcomes and tweak mapping as needed.
Data Verification
Review all moved data in the Target is correct, complete, and adequately formatted.
Full Data Migration
Replicate all selected data, including tickets, contacts, attachments, and associated records.
Delta Migration
Catch any new or updated data that tweaked for the duration of the Full data replication.
Interval Migration*
Data transition can be paused and resumed to cohere your outline, with no service disruption. You can pause up to five instances for a duration of five days each, organized by our sales squad during operating hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Deactivate the Source if required and protect data backups.
What Entities Can You Migrate from Kayako Classic to Salesforce Service Cloud ?
With Help Desk Migration service, you can efficiently import and export hefty portions of various records types to or from Kayako Classic to Salesforce Service Cloud. Examine the list of entities you can migrate applying automated tool by yourself from tech pros.
Do you require exclusive Kayako Classic to Salesforce Service Cloud migration requirements?
Let us know about a customized data import.
| Kayako Classic entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Staffs | Users | |
| Organizations | Accounts | |
| Users | Contacts | |
| Tickets | Cases | |
| Knowledge Base | ||
| Top level categories | Top level categories | |
| Second level categories | Second level categories | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift records effortlessly - maintain workflows operational and support customers without delays.Increased efficiency
Quickly transfer data and set up predefined and tailored fields with the automated Migration Wizard.Seamless ticket transmiting
The Migration Wizard transmits tickets and all associated records, maintaining the data structure unchanged on the Target.Expert support
Our support crew is available to help you through chat, email, or phone.Effective import planning
Managers will develop a comprehensive plan for data import, guaranteeing a efficient process and protected data.Custom options available
Pick pre-built options or seek specific adjustments, and we'll guarantee your data is accurate.
How Does Kayako Classic to Salesforce Service Cloud Data Migration Go?
You can carry out records migration in a few simple moves, applying our automated migration service. If you’re trying to organize a unique data structure, feel free to choose our customized approach. We’re up for it to fulfill your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Don’t empower data migration to mislead you from your tasks
Our automated migration service delivers an effective solution, whether you’re migrating your customer support operations from Kayako Classic to Salesforce Service Cloud. With just a couple of clicks, your help desk system will be live on a new solution — no need to bear any break!
Data import with security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To ensure the utmost protection of your support service records whether they are in migration or at rest, we apply proven procedures. Here is encompassed controlling approved security audits, reserving our servers guarded, meeting different instructions, and more.
Go with the migration tool that customers recommend
With a plenty of efficient data imports done by our service, our migration service has obtained plenty of service-associated awards and favorable mentions. And our aspiration for value does not terminate there. Because Help Desk Migration's goal is to contain all your import and export requirements, we continue refining our solution and oftentimes add to it with useful capacity.
Benefit from easy mapping to cover all your needs
Rescue yourself from the time-consuming task of adding not included fields or records at the time of Kayako Classic to Salesforce Service Cloud migration. So you can map regular and custom ticket fields, or otherwise tailor your data import and export right in our Migration Wizard. This will preserve the native structure of your records with no effort on your side.
Select a suitable time for data migration
Select the most suitable time to set up and start the help desk migration workflow. Get going by moving historical data and continue with move ahead to the Delta feature to migrate your currently updated data entities. Then, relax and let our importing tool take care of the rest.
Work with a support pros you can completely count on
Are you encountering hardships with your Supported Platform data migration? Our service agents is in place to guide you with any tasks. With lots of expertise importing business data, Help Desk Migration representatives are well-equipped to provide a well-done import/export of your support data.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration tool enables every import features with no compromising on safety. We commit to the fresh recommendations, run regular upgrades, and unfailingly audit all facilities.
We employ a strict 2FA access policy
Help Desk Migration Wizard uses 2FA access. What’s more, only your agents with admin access rights can migrate your Kayako Classic data. Combined, these safety measures avoid the dangers of data leak.
3-level business data security
Help Desk Migration delivers 3 layers of business data security. At the physical layer, we cover our hosting facilities from any attacks. At the application layer, we forbid any prohibited access to your business data on our platform. And, finally, on the network level, we protect our networks from cyber abuse.
We follow security fundamentals
We protect your business records based on all integral security fundamentals. Help Desk Migration service holds an broad list of compliance, and we continue growing it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your Kayako Classic to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from Kayako Classic to Salesforce Service Cloud? The cost will largely lean on the business data volume you require to migrate, the complexity of your requirements, and the features you’ll select or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us upgrade our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Kayako Classic to Salesforce Service Cloud Import in a Few Clicks
Migrate your records from Kayako Classic to Salesforce Service Cloud simply with no disordering from what actually matters — sorting out your customers’ matters. Help Desk Migration tool carries out all the work behind the scenes whilst you simply enjoy respond to your clients queries your chosen platform.
Find out more guides about data migration
Willing to know more about help desk business records import and export and support service upgrading? Check out our blog.
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