Secure Kayako Classic to Freshdesk data migration service
Encrypted chats, secure servers, leading authorization ways
Automated method, no operations time-out, avoiding any workflow pauses
Deal charging to deliver an opportunity + fee balance
Companies among many fields select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source data, procedures, and integrations. Examine data cleansing and field alignment to the Target. Create a movement scenario, involving the agenda and employee coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Grant permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Handpick automated custom features from the menu or ask for unique tailoring for the record replication.
Demo Migration
Initiate a free test Demo to identify how the replication solution functions. Spot results and alter settings as you wish.
Data Verification
Check all transmitted records in the Target is genuine, complete, and properly organized.
Full Data Migration
Move all required records, involving tickets, contacts, attachments, and related data.
Delta Migration
Catch any newest or updated records that tweaked for the duration of the Full data movement.
Interval Migration*
Data transfer can be interrupted and resumed to cohere your timeline, with no downtime. You can halt up to five times for five days per pause, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if required and store data backups.
What Entities Can You Migrate from Kayako Classic to Freshdesk ?
With our Migration app, you can with no trouble import and export hefty portions of varying data types to or from Kayako Classic to Freshdesk. Review the details of record types you can import or export applying automated service without any assistance from tech support agents.
Do you look for especial Kayako Classic to Freshdesk migration demands?
Let's discuss your specific needs for a customized data migration.
| Kayako Classic objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Staffs | Agents | |
| Organizations | Companies | |
| Users | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import records smoothly - preserve workflows running smoothly and support customers continuously.Enhanced efficiency
Seamlessly move data and configure predefined and personalized fields with the automated Migration Wizard.Easy ticket migration
The Migration Wizard transmits tickets and all linked data, ensuring the data structure intact on the Target.Always here for you
Our support agents is equipped to navigate you using chat, email, or phone.Detailed movement planning
Managers will formulate a detailed plan for data import, providing a efficient process and protected records.Custom options available
Decide on pre-designed options or ask for specific adjustments, and we'll ensure your data is accurate.
How Kayako Classic to Freshdesk Data Migration Flows
You can run data migration in five simple steps, with our automated migration service. However, if you have specific needs or a distinct data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Kayako Classic to Freshdesk Export
with These Functionalities
Have a automated data replication experience that aligns your company’s needs. The Help Desk Migration service delivers functions to help you to achieve your customer service records migration in the painless approach.
Choose a extra tag to the migrated tickets
Are you going to work a source help desk system during data migration? To exclude mistakes, apply extra tags to the imported tickets to mark out them from the existing ones.
Fix on your target processes. We'll take care of the heavy lifting
Our automated migration tool offers a powerful solution, whether you’re migrating your customer support operations from Kayako Classic to Freshdesk. With just a few clicks, your help desk platform will be ready to work on a targeted system — no need to accept any delay!
Data import complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. We support maximal business data guard applying tried practices, which includes regulatory compliance, proper server preserving, and constant security analysis.
Move ahead with the migration solution that clients recommend
A collection of goal-achieved data exports and a lot of awards and approving feedback can confirm the value of our migration service. Besides, we keep developing our feature list. We go to advance our service and present fresh capabilities to handle we’re comprising nearly all of your import and export inquirements.
Apply clear mapping to cover all your needs
Our tool will rescue you from copy pasting help desk data or making not included record types amidst Kayako Classic to Freshdesk migration. So you can map regular and custom-made fields, or otherwise transform your data import and export right away our tool. This will leave unchanged the starting system of your records effortlessly on your part.
Select a fitting time for data import
Select the most fitting time to set up the help desk data import operation. Besides, Help Desk Migration Delta feature will greenlight you to migrate the during migration changed data entities once the historical business data was moved. Then, relax and greenlight our platform handle the rest.
Talk to our savvy support representatives
Don’t worry about fighting tasks while running your Supported Platform data import and export. Our service representatives is all set to assist you with any setbacks. With multiple well-done data migration expertise, they can fix any issue related to your support service data migration or even present assistance along the total migration.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration app ensures endless import functions with no damaging on security. We commit to the recent recommendations, make frequent advancements, and invariably audit all servers.
We apply a firm two-factor access policy
Our Migration Wizard shields your business records from unauthorized getting access with 2FA access. On top of that, only your agents with admin rights can export your Kayako Classic information. With these safety measures arranged, you won’t have to worry about information leakage.
Three-layer business data safety
Help Desk Migration provides 3 levels of records safety. At the physical layer, we safeguard our data hosting facilities from logical and physical intrusion. At the app layer, we forbid any unlawful entry to your records on our platform. And, finally, on the network layer, we protect our networks from cyber abuse.
Follow protection principles
Help Desk Migration corresponds to top ranking security levels, delivering utmost greatest safety for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security levels. And our broad compliance list continues getting extended.
How much does Kayako Classic to Freshdesk data migration cost?
How much will you need to invest in the switch from Kayako Classic to Freshdesk? The cost will mostly lean on the records volume you need to transfer, the complexity of your demands, and the features you’ll choose or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us elevate our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Kayako Classic to Freshdesk Import in a Few Clicks
Export your business records from Kayako Classic to Freshdesk effortlessly with no disturbing from what actually matters — fixing your clients’ issues. Help Desk Migration Wizard carries out all the work behind the scenes whilst you simply enjoy respond to your customer tickets your selected platform.
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