Jitbit HelpDesk to Freshservice data migration made automatedly
Encoded conversations, secured servers, newest authorization methods
Automated process, no operations downtime, avoiding any workflow drops
Fair charging to provide a feature + charge balance
Customers among many industries select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by reviewing Source data, workflows, and integrations. Examine data cleaning and field mapping to the Target. Make a transition tactic, that covers the outline and agent coaching.
Security and Compliance Review
Make sure data adheres to safety regulations. Grant permissions and access settings to protect the replication.
Migration
Data Mapping and Customization
Match records fields amongst the Source and Target. Select automated custom capabilities from the set or request certain personalization for the record movement.
Demo Migration
Carry out a test Demo to view how the movement tool works. Spot outcomes and change mapping as required.
Data Verification
Verify all transmitted data in the Target is genuine, fully captured, and properly organized.
Full Data Migration
Transfer all chosen data, containing tickets, contacts, attachments, and related data.
Delta Migration
Capture any fresh or updated data that changed at the time of the Full data migration.
Interval Migration*
Data movement can be halted and continued to suit your outline, with no downtime. You can halt up to five instances for five days each, managed by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Deactivate the Source if needed and save data backups.
What Kind of Records Can You Migrate from Jitbit HelpDesk to Freshservice ?
With Help Desk Migration service, you can effortlessly migrate big volumes of varying records entities to or from Jitbit HelpDesk to Freshservice. Check out the details of data types you can migrate using automated service by yourself from tech support team.
Do you need exclusive Jitbit HelpDesk to Freshservice import or export demands?
Let's discuss your requirements for a custom data migration.
| Jitbit HelpDesk entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Categories | Groups | |
| Technicians | Agents | |
| Companies | Departments | |
| Users | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories(KB) | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records without interruption - preserve workflows running smoothly and aid customers effectively.Increased efficiency
Quickly transfer data and set up default and tailored fields with the smart Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all associated records, ensuring the data structure intact on the Target.Expert support
Our support crew is equipped to support you using chat, email, or phone.Effective movement strategy
Our team will develop a comprehensive plan for data import, providing a seamless process and secure records.Pre-built options and customizations
Select automated options or seek customization, and we'll ensure your data is on point.
How Does Jitbit HelpDesk to Freshservice Data Migration Perform?
You can do records import in a few simple actions, applying our automated migration app. If you’re trying to organize a unique data structure, feel free to select our custom method. We’re ready to meet your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Jitbit HelpDesk to Freshservice Migrate
with These Opportunities
Acquire a seamless data transmition experience that aligns your business requirements. The Help Desk Migration service provides functionalities to enable you to accomplish your support service records import in the most suitable mode.
Leave behind attachments
Does your expected help desk platform enable small data storage? Skip attachments, particularly if your historical support service data doesn’t suffer a loss of its value without them. The data import time will decrease remarkably.
Apply a additional tag to the exported tickets
Add more tags to the imported tickets — just like that, you won’t jumble them with those left. You may further arrange the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Don’t want to leave behind images fixed into the tickets? You can import them to the targeted help desk system as attachments.
Test drive our Demo with custom records by transferring 20 entities
If you require to look at how chosen entities look like in the desired help desk platform, start this free custom Demo and choose 20 entities for a migration.
Don’t allow data migration to distract you from your goals
Whether you’re importing from Jitbit HelpDesk to Freshservice, apply our automated migration solution. It will allow you to migrate all your records to a chosen platform in just a few clicks. Thus, you can get your import finished quickly without putting crucial works on the shelf.
Data migration with security standards
Help Desk Migration Wizard covers your customer service data is safe throughout the migration process. To take care of the highest safety of your data whether they are in import or at rest, we apply tested procedures. These include controlling approved security audits, retaining our servers guarded, following many instructions, and more.
Use the migration tool that customers love
Lots of efficient data imports and countless awards and gratifying feedback can guarantee the value of our migration service. And our pursuit of high quality does not drop there. Help Desk Migration team proceed to grow our app and offer novel capacity to include measures for ensuring we’re covering all your import and export requirements.
Benefit from clear mapping to handle all your needs
Help Desk Migration solution will set you free from copypasting records or creating not included data types throughout Jitbit HelpDesk to Freshservice migration. So you can map standard and custom fields, apart from that adapt your data import right away our migration service. You preserve the structure of your data with minor work.
Choose a suitable time for data migration
Start by the help desk data import anytime it fits into your workflow. Start by migrating historical records and continue with move ahead to the Delta migration feature to move your during migration updated data entities. Then, relax and greenlight our importing tool handle the rest.
Communicate our proficient support team
Don't fret about dealing with issues just as doing your Supported Platform data migration. Help Desk Migration customer support agents is all set to assist you with any setbacks. With years of mastery importing business data, Help Desk Migration pros are well-skilled to ensure a well-done import of your business data.
Your Help Desk Data Import is Secured at Each Phase
Using Help Desk Migration solution, don't worry about safety of valuable records. We constantly scan all servers and make improvements, so that your data is protected based on the recent recommendations.
We employ a strict 2FA access policy
Help Desk Migration Wizard shields your business data from illegal accessing with two-factor access. Besides, your company representatives can only import from Jitbit HelpDesk data if they have admin access. Linked, these security measures prevent the risk of data leak.
We use Three-layer
We ensure three layers of records protection: physical (we take care of our hosting equipment against physical and logical breach), network (we take care of our networks against cyber abuse), and application (we take care of your business records within our importing service against unsanctioned entry).
Follow security regulations
We take care of your records based on all key security fundamentals. Our Help Desk Migration service holds an extended set of compliance, and we keep expanding it. Currently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
What is the cost of your Jitbit HelpDesk to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Jitbit HelpDesk to Freshservice? The cost will largely depend on the business data volume you need to transfer, the complexity of your specifications, and the options you’ll choose or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us level up our service: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Jitbit HelpDesk to Freshservice Import in Several Clicks
Migrate your records from Jitbit HelpDesk to Freshservice efficiently with no confusing from what actually matters — fixing your customers’ issues. Help Desk Migration Wizard takes on all the work behind the scenes while you simply enjoy respond to your clients questions your new platform.
More helpful insights about data import and export
Want to get more? Our help section is constantly updating information on support service improvement and help desk software import. Check it out!
ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You
Why should you look for ServiceNow alternatives? We all agree that smooth IT ...
Top 14 Freshdesk Alternatives to Fuel Your Support Strategy
As businesses aim to deliver exceptional customer support, the demand for Freshdesk alternatives ...
The Best Customer Service Software Solutions 2024
It makes typing a single query into the Google search engine to get ...