Ivanti to Jira Service Management data migration done simply

Encrypted communications, secure servers, modern authorization methods

Automated process, no operations time-out, reduced workflow pauses

Reasonable pricing to guarantee a function + charge balance

Our customers

Companies among different industries pick us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transition by determining Source data, workflows, and apps. Review data cleansing and field mapping to the Target. Set up a movement strategy, featuring the framework and agent training.

Security and Compliance Review

Confirm data complies with security requirements. Establish permissions and access settings to secure the migration.

Preparation

Migration

Data Mapping and Customization

Connect data fields among the Source and Target. Pick pre-built custom options from the menu or request specific personalization for the record transition.

Demo Migration

Perform a trial Demo to identify how the transition tool works. Review results and change settings as required.

Data Verification

Confirm all transmitted records in the Target is correct, fully captured, and appropriately formatted.

Full Data Migration

Migrate all selected records, encompassing tickets, contacts, attachments, and linked information.

Delta Migration

Capture any new or updated records that altered at the time of the Full data transfer.

Interval Migration*

Data migration can be paused and resumed to accommodate your timeline, with zero interruption. You can pause up to five times for five days each, coordinated by our sales team during business hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all customer service agents. Turn off the Source if necessary and protect data backups.

Post-Migration Phase

What Kind of Data Can You Import from Ivanti to Jira Service Management ?

With our Migration Wizard, you can simply import or export sizable volumes of various data entities to or from Ivanti to Jira Service Management. Take a look the details of entities you can import incorporating automated service without any assistance from tech support team.

Do you want specific Ivanti to Jira Service Management migration requirements?

Let us know you need a unique data import.

Ivanti objectsJira Service Management objects
Help desk
UsersUsers
CustomersCustomers
IncidentsIssues
Get Started

Why migrate with Help Desk Migration?

Your data is the backbone of your business, and your customers’ history matters. Migrating with Help Desk Migration guarantees:

  • Zero downtime
    Stay operational while transferring. Your processes stay on track, allowing you to keep working and helping customers as usual.
  • Enhanced efficiency
    The automated, secure Migration Wizard makes data migrations effortless. Effortlessly map both standard and custom fields.
  • Easy ticket migration
    The Migration Wizard transfers your tickets and related data, keeping everything connected as it was.
  • Always here for you
    Whether you require help via live chat, email, or phone, our support team is ready to guide you every step of the way.
  • Complete data transfer planning
    The experts will prepare a solid plan for the data transfer that covers all the points, so everything runs smoothly. This way, you can bypass any issues during the relocation, and your data will be in good hands.
  • Pre-built options and customizations
    Use pre-built options or fine-tune your migration by requesting customization. Whether it's data filtering or field adjustments, we'll take care of your data lands just right.

How Ivanti to Jira Service Management Data Migration Flows

Our automated migration solution lets you import and export records in a few simple actions. However, if you have special needs or a non-standard data structure, feel free to go with a custom approach.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your Ivanti to Jira Service Management Move
with These Functionalities

Have a tailored data replication experience that meets your business requirements. The Help Desk Migration service offers functions to enable you to achieve your customer service records migration in the smooth route.

  • Choose a new tag to the migrated tickets

    Add tags to the migrated tickets — so, you won’t mistake them with those remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Your Help Desk Data Import is Protected at Every Step

Help Desk Migration app comes with endless import functions without compromising on security. We constantly check all servers and make improvements, so that your data is safe matching to the fresh recommendations.

We apply a stringent two-factor access policy

Our Migration Wizard uses two-factor access. Additionally, your company representatives can only export Ivanti data if they ​​possess admin access. With these safety measures in place, you won’t have to worry about data leakage.

We use 3-layer

We deliver three levels of data protection: physical (we take care of our hosting facilities against physical and logical attacks), network (we secure our networks against cyber abuse), and application (we secure your business records within our data importing platform from prohibited access).

We fulfill industry-standard levels

We take care of your records based on all key security standards. Help Desk Migration service possesses an vast list of compliance, and we keep expanding it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.

How much does Ivanti to Jira Service Management data migration cost?

How much will you need to invest in the switch from Ivanti to Jira Service Management? The price will mostly build upon the records volume you want to migrate, the complexity of your demands, and the options you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

Feedback inspires us elevate our solution: Few thoughts from our customers

All-packed Ivanti to Jira Service Management Migration in a Few Clicks

Import your business data from Ivanti to Jira Service Management smoothly and without disrupting your highest objective of resolving your clients’ concerns.

More additional resources about data migration

Interested to learn more? Our resources is full of information on support service improvement and help desk data import and export. Check it out!

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