Intercom to Help Scout data migration done simply
Encrypted communications, secured servers, advanced authorization ways
Automated approach, no time-out, avoiding any workflow pauses
Reasonable pricing to deliver a function + fee balance
Businesses among many industries select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by evaluating Source data, procedures, and applications. Examine data filtering and field mapping to the Target. Set up a transition tactic, featuring the timeline and agent coaching.
Security and Compliance Review
Ensure data complies with security protocols. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Map data fields amid the Source and Target. Handpick in-built custom options from the list or request distinct tailoring for the data transition.
Demo Migration
Carry out a trial Demo to understand how the transition solution operates. Analyze results and change settings as you wish.
Data Verification
Confirm all migrated records in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transmit all selected records, including tickets, contacts, attachments, and correlated records.
Delta Migration
Net any new or updated records that altered for the duration of the Full data transmit.
Interval Migration*
Data transmit can be paused and continued to accommodate your timeline, with no service disruption. You can halt up to five times for five days each, adjusted by our sales crew during business hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Disable the Source if necessary and ensure data backups.
What Sorts of Data Can You Import from Intercom to Help Scout ?
With our Migration Wizard, you can conveniently import or export hefty amount of different data entities to or from Intercom to Help Scout. Take a look the set of data types you can import implementing automated service by yourself from tech support team.
Do you want specific Intercom to Help Scout import or export demands?
Let's discuss your specific needs for a customized data import.
| Intercom objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Admins | Users | |
| Companies | Companies | |
| Users and leads | Customers | |
| Conversations | Conversations | |
| Knowledge Base | ||
| Collections | Collections | |
| Sections | Categories | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Move data without disruption - preserve workflows efficient and support customers seamlessly.Enhanced efficiency
Effortlessly migrate data and configure standard and personalized fields with the automated Migration Wizard.Streamlined ticket transfer
The Migration Wizard migrates tickets and all related data, ensuring the data structure consistent on the Target.Dedicated support service
Our support team is prepared to guide you using chat, email, or phone.Comprehensive transfer strategy
Our migration experts will create a detailed plan for data import, providing a efficient process and safe data.Flexible customizations
Opt for pre-built options or ask for personalization, and we'll make sure your data is accurate.
How Intercom to Help Scout Data Migration Performs
You can perform data import in five simple actions, using our automated migration app. If you’re trying to organize a unique data structure, feel free to go with our tailored method. We’re up for it to satisfy your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Intercom to Help Scout Move
with These Features
Share a tailored data transmition experience that meets your company’s preferences. The Help Desk Migration service offers features to handle you to achieve your support service data transmitting in the automated and secure route.
Skip attachments
Does your desired platform offer small data storage? Bypass attachments, particularly if your existing customer support records doesn’t suffer a loss of its value without them. The migration time will shorten considerably.
Add a new tag to the exported tickets
Are you going to run a current help desk platform during data export? To reduce mistakes, apply extra tags to the imported tickets to distinguish them from the existing ones.
Demo with custom data: Select 20 entities for migration
Don’t take any chances. Make sure you understand exactly what the entities settle after you’ve exported them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test export.
Migrate newest records first
Select this feature to import your newest records in a chronological flow, from newest to oldest. This out-of-the-box option is exclusive to Full Migrations.
Stay focused on your main processes. We'll take care of the heavy lifting
Our automated migration tool offers a productive solution, whether you’re migrating your customer support operations from Intercom to Help Scout. With just a couple of clicks, your help desk platform will be live on a new system — no need to suffer any stoppage!
Data import and export with confidence
The Migration Wizard will covers your data security during all phases of the migration process. To provide the supreme safety of your records whether they are in import or at rest, we use proven modes. These include controlling regular security audits, retaining our servers safe, complying with several instructions, and more.
Select the migration service that clients praise
With thousands of successful migrations performed by us, our migration service has obtained numerous service-related awards and approving reviews. And our aspiration for high quality does not terminate there. Because Help Desk Migration's mission is to enclose all your migration requests, we remain refining our app and often increase it with new capacity.
Enjoy intuitive mapping to handle all your needs
Our service will spare you from copy-pasting help desk data or setting lacking fields at the time of Intercom to Help Scout migration. So you can map regular and custom-made fields, or otherwise adapt your data import and export right in our Migration Wizard. This will leave unchanged the original structure of your records smoothly on your part.
Pick a convenient time for data import
Pick the most convenient time to set up and start the help desk data import operation. Get going by exporting historical data and later move ahead to the Delta migration feature to move your freshly updated tickets. Then, relax and let our importing tool take care of the rest.
Work with a support team you can fully depend on
Don’t worry about experiencing challenges while doing your Supported Platform data import and export. Help Desk Migration service pros is ready to guide you with any setbacks. With plenty of well-done data migration expertise, they can fix any hardship associated with your help desk migration or even deliver assistance throughout the full record migration.
Your Help Desk Data Import and Export is Protected at Every Phase
Using Help Desk Migration service, don't worry about security of critical records. We commit to the fresh recommendations, make constant upgrades, and unfailingly test all facilities.
We use a stringent two-factor access policy
Our Migration Wizard uses two-factor access. Additionally, only your company representatives with admin access rights can migrate your Intercom information. Linked, these safety measures terminate the dangers of data leak.
We employ 3-layer
Help Desk Migration offers three levels of records safety. At the physical level, we shield our data hosting equipment from logical and physical breach. At the application layer, we cease any unauthorized entry to your business records on our service. And, finally, on the network layer, we secure our networks against cyber abuse.
We fulfill industry-standard principles
We take care of your business data based on all critical security levels. Our Help Desk Migration service carries an extended list of compliance, and we continue enlarging it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does Intercom to Help Scout data migration cost?
How much will you need to invest in the switch from Intercom to Help Scout? The price will mostly build upon the records volume you require to transfer, the complexity of your requirements, and the options you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback inspires us improve our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Full Intercom to Help Scout Migration in Several Clicks
Import your business data from Intercom to Help Scout efficiently with no confusing from what actually matters — fixing your clients’ requests. Our Wizard carries out all the work behind the scenes whilst you simply enjoy using your new platform.
Get more additional resources about data import and export
Interested to learn more? Our blog is constantly updating information on customer service enhancement and help desk business records migration. Check it out!
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