Reliable HelpSpot to Freshservice data migration services
Encrypted dialogues, secure servers, newest authorization methods
Automated process, never get time-out, reduced workflow breaks
Bargain pricing to deliver a feature + charge balance
Clients across different verticals pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by evaluating Source data, workflows, and integrations. Evaluate data filtering and field alignment to the Target. Formulate a replication approach, that encompasses the timeline and customer service reps training.
Security and Compliance Review
Confirm data complies with security protocols. Establish permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Connect data fields amid the Source and Target. Select automated custom features from the list or ask for specific customization for the data transmit.
Demo Migration
Start a free trial Demo to identify how the movement tool functions. Examine outcomes and modify mapping as needed.
Data Verification
Review all replicated records in the Target is correct, fully captured, and properly structured.
Full Data Migration
Migrate all chosen records, covering tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any fresh or updated records that changed at the time of the Full data movement.
Interval Migration*
Data migration can be halted and resumed to suit your schedule, with no downtime. You can stop up to five instances for five days per pause, coordinated by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Disable the Source if needed and store data backups.
What Data Can You Import from HelpSpot to Freshservice ?
With our Migration tool, you can with no trouble migrate big portions of diverse records entities to or from HelpSpot to Freshservice. Examine the set of data entities you can import or export implementing automated tool without extra help from tech support team.
Do you require particular HelpSpot to Freshservice migration requirements?
Schedule a call and tell us about a custom data migration.
| HelpSpot objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Categories | Groups | |
| Staffs | Agents | |
| Customers | Requesters | |
| Requests | Tickets | |
| Knowledge Base | ||
| Books | Categories | |
| Chapters | Folders | |
| Pages | Articles | |
Why migrate with Help Desk Migration?
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Zero downtime
Shift data without interruption - maintain workflows efficient and aid customers without delays. -
Enhanced efficiency
Seamlessly shift data and configure default and custom fields with the smart Migration Wizard. -
Easy ticket movement
The Migration Wizard imports tickets and all connected data, maintaining the data structure consistent on the Target. -
Always here for you
Our support agents is set to support you through chat, email, or phone. -
Detailed replication planning
Our team will establish a detailed plan for data import, guaranteeing a seamless process and protected records. -
Pre-built options and customizations
Pick automated options or ask for customization, and we'll make sure your data is on point.
How HelpSpot to Freshservice Data Migration Goes
Our automated migration solution empowers you import and export records in a few simple steps. However, if you have unique requirements or a distinct data structure, feel free to select a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpSpot to Freshservice Import
with These Opportunities
Have a smooth data replication experience that reconciles your business needs. The Help Desk Migration service delivers features to enable you to complete your support service data transfer in the automated and secure way.
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Bypass attachments
Does your new support service platform enable definite data storage? Omit attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will cut down significantly.
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Choose a additional tag to the migrated tickets
Add more tags to the migrated tickets — just like that, you won’t blend them with the existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
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Import inline images as attachments
Don’t want to leave behind images embedded into the tickets? You can import them to the new help desk solution as attachments.
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Take a look our Demo with custom records by transferring 20 entities
Avoid any guessing. Make certain you understand totally how the entities will look like at the end of you’ve exported them. Help Desk Migration’s Demo with custom data greenlights you handpick 20 entities for a test migration.
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Transfer newest records first
Choose this feature to transfer your most recent records in a chronological order, from newest to oldest. The feature applies exclusively to Full Migration.
Don’t allow data migration to mislead you from your work
Our automated migration service provides an efficient app, whether you’re migrating your help desk operations from HelpSpot to Freshservice. With just a couple of clicks, your support service platform will be ready to perform on a future platform — no need to accept any break!
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We provide utmost data safety incorporating valid modes, along with regulatory compliance, proper server safekeeping, and approved security analysis.
Go with the migration app that clients love
With numerous outstanding data exports done by our service, Help Desk migration service has earned plenty of service-connected awards and positive mentions. Besides, we keep developing our feature list. For Help Desk Migration's purpose is to include nearly all of your data migration inquirements, we keep refining our app and constantly add to it with useful capabilities.
Apply straightforward mapping to cover all your needs
Our app will set you free from copypasting records or making absent fields during HelpSpot to Freshservice migration. Our app greenlights you map data fields and transform your data migration. This will leave unchanged the native structure of your records effortlessly on your part.
Choose a appropriate time for data import
Choose the most appropriate time to launch the help desk migration process. Besides, our Delta feature will greenlight you to import the freshly updated data entities after the historical customer support data was moved. Then, relax and greenlight our migration app make the rest.
Communicate our proficient support representatives
Don't fret about fighting tasks just as running your Supported Platform migration. Help Desk Migration customer support agents is in place to assist you with any obstacles. With multiple successful data export/import familiarity, they can settle any issue joined with your support service data migration or even provide assistance during the total data migration.
Your Help Desk Data Import is the Whole Way Through
Help Desk Migration app provides endless import options with no damaging on safety. We commit to the recent standards, run proper improvements, and consistently check all facilities.
We apply a rigid two-factor access policy
Our Migration Wizard applies two-factor access. Besides, only users with admin access rights can export your HelpSpot data. With these safety features in order, you won’t have to worry about information leakage.
Three-layer business data protection
Help Desk Migration comes with three levels of business data protection. At the physical layer, we safeguard our hosting equipment from any breach. At the application level, we cease any forbidden access to your data on our service. And, finally, on the network level, we protect our networks against cyber attacks.
Meet security principles
Our Help Desk Migration service fulfills to leading security principles, ensuring utmost greatest security for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data safety standards. And our extensive compliance set continues getting enlarged.
How much does HelpSpot to Freshservice data migration cost?
How much will you need to invest in the switch from HelpSpot to Freshservice? The price will mostly depend on the data volume you need to move, the complexity of your requirements, and the options you’ll select or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceFeedback motivates us level up our service: Some words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed HelpSpot to Freshservice Migration in a Few Clicks
Import your business data from HelpSpot to Freshservice with no trouble and with no disordering your top mission of putting right your customers’ issues.
More tips and tricks about data migration
Interested to learn more? Our blog is full of information on support service advancement and help desk business data migration. Take a look at it!
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