Fast & safe HelpShift to Zendesk data migration service
Encoded communications, secured servers, advanced authorization mechanisms
Automated approach, zero downtime, no workflow drops
Bargain pricing to ensure a function + cost balance
We’ve gained the trust of companies across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by assessing Source records, operations, and integrations. Evaluate data filtering and field alignment to the Target. Create a migration approach, that encompasses the agenda and employee coaching.
Security and Compliance Review
Make sure data complies with security standards. Set permissions and access controls to protect the transition.
Migration
Data Mapping and Customization
Match data fields between your Source and Target. Choose automated custom capabilities from the list or ask for particular tailored adjustments for the record transmit.
Demo Migration
Do a trial Demo to view how the transfer service performs. Examine results and modify settings as necessary.
Data Verification
Review all transferred data in the Target is accurate, complete, and properly structured.
Full Data Migration
Shift all selected data, including tickets, contacts, attachments, and correlated data.
Delta Migration
Net any new or updated data that altered during the Full data movement.
Interval Migration*
Data replication can be paused and continued to match your outline, with no downtime. You can stop up to five times for five days per pause, arranged by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all users. Decommission the Source if necessary and protect data backups.
What Records Can You Migrate from HelpShift to Zendesk ?
With Help Desk Migration Wizard, you can without difficulty import or export large piles of diverse data entities to or from HelpShift to Zendesk. Review the list of data entities you can import or export applying automated service without extra help from tech representatives.
Do you require specific HelpShift to Zendesk import or export needs?
Let us know about a personalized data migration.
| HelpShift entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Users | Customers | |
| Issues | Tickets | |
| Knowledge Base | ||
| Apps | Categories | |
| Sections | Sections | |
| FAQs | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Shift data seamlessly - keep workflows efficient and assist customers effectively.Increased efficiency
Quickly migrate data and map standard and tailored fields with the intelligent Migration Wizard.Seamless ticket retrieval
The Migration Wizard moves tickets and all related records, keeping the data structure consistent on the Target.Expert support
Our support crew is ready to assist you via chat, email, or phone.Effective migration strategy
Our migration experts will create a clear plan for data import, ensuring a smooth process and reliable records.Flexible customizations
Pick pre-built options or request personalization, and we'll make sure your data is correct.
How Does HelpShift to Zendesk Data Migration Go?
Our automated migration app lets you export and import data in five simple steps. If you’re dealing with a elaborate data structure, feel free to choose our custom method. We’re in place to fulfill your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your HelpShift to Zendesk Move
with These Functions
Acquire a tailored data transmition experience that aligns your company’s objectives. The Help Desk Migration service provides features to enable you to achieve your customer service records migration in the painless route.
Leave behind attachments
Does your future platform deliver limited data storage? Leave behind attachments, specially if your current data doesn’t suffer a loss of its value without them. The migration time will cut down greatly.
Apply a new tag to the exported tickets
Are you going to work a source help desk system during data import? To exclude mistakes, take advantage of extra tags to the exported tickets to differentiate them from the existing ones.
Demo with custom data: Handpick 20 entities for migration
If you expect to see how handpicked entities will look like in the destination support service platform, schedule this free custom Demo and pick 20 entities for a export.
Move newest records first
Choose this feature to transfer your newest records in a chronological order, from most recent to oldest. The capability applies only to Full Migration.
Put mind to your core business. We'll do the heavy lifting
Our automated migration tool delivers a powerful solution, whether you’re importing your help desk operations from HelpShift to Zendesk. With just a few clicks, your support service solution will be ready to perform on a selected platform — no need to tolerate any holdback!
Data import and export with confidence
Our Migration Wizard takes care of your customer service data is secure throughout the migration process. To guarantee the utmost safety of your records whether they are in migration or at rest, we implement tried runthrough. Here is included controlling regular security scans, retaining our servers safe, meeting many instructions, and more.
Go with the migration service that customers praise
Myriads of goal-achieved data exports and numerous awards and inspiring feedback can vouch for the value of Help Desk migration service. And our striving towards high standard does not hold there. For our purpose is to encompass most of your import and export needs, we keep refining our app and oftentimes increase it with new capabilities.
Benefit from comprehensive mapping to handle your most complex needs
Free yourself from the time-consuming mission of adding missing data types or records during HelpShift to Zendesk migration. Help Desk Migration app empowers you map entities and modify your data migration. You retain the system of your data with minimal effort.
Pick a convenient time for data migration
Start by the help desk data import whenever it fits into your workflow. Start by importing historical records and then go for the Delta migration feature to migrate your most recently changed tickets. Then, relax and allow our platform handle the rest.
Contact to our reliable support pros
Don’t worry about encountering issues while running your Supported Platform data import. Our support pros is in place to help you with any obstacles. With lots of successful data import and export mastery, they can settle any challenge related to your help desk data import or even provide assistance throughout the complete record migration.
Your Help Desk Data Migration is the Whole Way Along
Help Desk Migration tool comes with every migration features with no damaging on security. We commit to the up-to-date standards, set proper improvements, and invariably audit all systems.
We employ a stringent 2FA authentication policy
Our Migration Wizard shields your business data from unwanted getting access with 2FA authentication. What’s more, users can only import from HelpShift records if they possess admin access. Collect, these safety measures eliminate the risk of information leakage.
3-level data security
We deliver three levels of business records safety: physical (we secure our data hosting facilities against any intrusion), network (we protect our networks against cyber harm), and application (we secure your business data within our migration service against forbidden access).
Compliance with industry-standard levels
Help Desk Migration service commits to highest security standards, providing utmost greatest security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data security levels. And our wast compliance portfolio continues getting extended.
What is the cost of your HelpShift to Zendesk data migration?
And now to the burning question. How much will it cost to switch from HelpShift to Zendesk? The price will largely build upon the business data volume you need to move, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us advance our solution: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed HelpShift to Zendesk Migration in Several Clicks
Migrate your data from HelpShift to Zendesk without difficulty and with no disordering your supreme mission of setting right your customers’ issues.
Get more additional resources about data import and export
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