HelpShift to Salesforce Service Cloud data migration made automatedly
Encoded conversations, secure servers, up-to-date authorization methods
Automated process, don't have downtime, avoiding any workflow breaks
Bargain charging to ensure a feature + charge balance
Customers among various fields lean on our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by assessing Source data, workflows, and apps. Examine data cleaning and field alignment to the Target. Produce a transition approach, that consists of the timeline and customer service reps training.
Security and Compliance Review
Make sure data adheres to security standards. Grant permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Select pre-built custom capabilities from the set or ask for specific tailoring for the record transfer.
Demo Migration
Initiate a test Demo to see how the movement tool operates. Spot outcomes and alter mapping as you wish.
Data Verification
Review all moved data in the Target is genuine, fully captured, and appropriately organized.
Full Data Migration
Transfer all chosen data, consisting of tickets, contacts, attachments, and linked information.
Delta Migration
Capture any fresh or updated data that changed at the time of the Full data transfer.
Interval Migration*
Data movement can be halted and resumed to suit your schedule, with zero interruption. You can halt up to five instances for five days per pause, coordinated by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Decommission the Source if needed and secure data backups.
What Kind of Records Can You Migrate from HelpShift to Salesforce Service Cloud ?
With Help Desk Migration service, you can easily migrate big amount of varying records types to or from HelpShift to Salesforce Service Cloud. Inspect the parameters of data entities you can import implementing automated tool without extra guidance from tech experts.
Do you require certain HelpShift to Salesforce Service Cloud migration demands?
Schedule a call and tell us about a personalized data migration.
| HelpShift entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Users | Contacts | |
| Issues | Cases | |
| Knowledge Base | ||
| Apps | Top level categories | |
| Sections | Second level categories | |
| FAQs | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records without disruption - preserve workflows on track and assist customers continuously.Increased efficiency
Quickly transfer data and map default and custom fields with the intelligent Migration Wizard.Seamless ticket transmiting
The Migration Wizard transmits tickets and all associated records, ensuring the data structure unaffected on the Target.Expert support
Our support crew is available to guide you using chat, email, or phone.Effective import planning
Our team will develop a clear plan for data import, providing a seamless process and safe records.Pre-built options and customizations
Pick automated options or request customization, and we'll confirm your data is correct.
How Does HelpShift to Salesforce Service Cloud Data Migration Go?
You can do records migration in a few simple actions, applying our automated migration tool. If you’re trying to organize a elaborate data structure, feel free to select our custom route. We’re up for it to fulfill your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your HelpShift to Salesforce Service Cloud Migrate
with These Features
Acquire a seamless data replication experience that matches your business preferences. The Help Desk Migration service provides functionalities to facilitate you to accomplish your support service records import in the automated and secure way.
Leave behind attachments
Does your expected help desk platform offer small data storage? Bypass attachments, particularly if your current support data loses none of its value without them. The data import time will trim remarkably.
Check out our Demo with custom records by transferring 20 entities
If you want to look at how certain entities look like in the new help desk, start this free custom Demo and pick 20 entities for a migration.
Move newest data first
Select this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. The feature is applicable only to Full Migration.
Don’t allow data migration to lead away you from your goals
Whether you’re importing from HelpShift to Salesforce Service Cloud, use our automated migration solution. It will allow you to migrate all your records to a chosen help desk in just a few clicks. Thus, you can receive your import accomplished in a timely manner without putting urgent tasks on the shelf.
Data migration with security standards
Help Desk Migration Wizard ensures your business data is safe throughout the import process. We provide highest business data safety applying proven runthrough, containing regulatory compliance, established server maintenance, and proper security scans.
Go with the migration tool that customers love
A collection of efficient data imports and countless awards and positive reviews can prove the high standard of our migration service. Besides, we keep developing our feature list. Going back to our calling is to enclose all your data import inquirements, we remain improving our service and frequently strengthen it with useful options.
Benefit from easy mapping to cover all your needs
Spare yourself the laborious mission of adding not included data types or data entities along HelpShift to Salesforce Service Cloud migration. Help Desk Migration service lets you map record fields and adjust your data import. This will preserve the starting system of your data effortlessly on your side.
Choose a suitable time for data migration
Begin by the help desk data import anytime it fits into your schedule. Besides, Help Desk Migration Delta migration feature will greenlight you to import the freshly changed entities once the historical customer support data was migrated. Then, relax and greenlight our platform do the rest.
Communicate our proficient support agents
Don't fret about experiencing issues whilst running your Supported Platform data import and export. Our service representatives is in place to work with you with any obstacles. With multiple mastery migrating records, our pros are well-seasoned to confirm a accomplished migration of your business data.
Your Help Desk Data Import is Secured at Each Step
With Help Desk Migration solution, don't worry about safety of critical records. We frequently check all systems and make improvements, so that your data is safe matching to the recent requirements.
We employ a strict 2FA access policy
Help Desk Migration Wizard secured your business records from illegal getting access with two-factor access. On top of that, users can only import from HelpShift records if they possess admin access. With these security functions arranged, you don't worry about data leak.
We use Three-layer
Help Desk Migration enables 3 layers of records protection. At the physical level, we defense our hosting facilities from any breach. At the app level, we cease any forbidden log in to your data on our platform. And, finally, on the network layer, we protect our networks from digital abuse.
Follow security fundamentals
Our Help Desk Migration service accomplishes to top security levels, ensuring maximum safety for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data safety principles. And our extensive compliance list continues getting expanded.
What is the cost of your HelpShift to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from HelpShift to Salesforce Service Cloud? The cost will largely depend on the data volume you want to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll inquire. Start a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews encourages us improve our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed HelpShift to Salesforce Service Cloud Import in a Few Clicks
Import your business data from HelpShift to Salesforce Service Cloud without trouble without disrupting from what actually matters — resolving your clients’ issues. Help Desk Migration app carries out all the work behind the scenes whilst you simply enjoy applying your chosen platform.
More helpful insights about data migration
Want to get more? Our knowledge base is constantly updating information on support service enhancement and help desk software import. Take a look at it!
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