96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpShift to Salesforce Service Cloud
migration service

Extremely easy , no special know how or coding required. A complete HelpShift to Salesforce Service Cloud data migration tool.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from HelpShift to Salesforce Service Cloud

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Salesforce Service Cloud.

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Maintained connectivity between object and people

When migrating your records from HelpShift to Salesforce Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpShift to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from HelpShift to Salesforce Service Cloud work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HelpShift to Salesforce Service Cloud.

  • Connect HelpShift

    Complete the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Salesforce Service Cloud

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from HelpShift to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Salesforce Service Cloud import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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