HelpShift to Jira Service Management data migration done easily
Encoded dialogues, safe servers, newest authorization approaches
Automated approach, never get time-out, reduced workflow pauses
Deal pricing to guarantee a feature + rate balance
Customers among many fields prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by determining Source data, modus operandi, and integrations. Examine data cleansing and field matching to the Target. Create a transition tactic, that covers the schedule and employee coaching.
Security and Compliance Review
Verify data complies with security requirements. Establish permissions and access settings to protect the replication.
Migration
Data Mapping and Customization
Align data fields among the Source and Target. Settle on automated custom capabilities from the menu or discuss distinct personalization for the record movement.
Demo Migration
Run a free trial Demo to check how the movement app works. Spot outcomes and adapt settings as required.
Data Verification
Check all replicated records in the Target is correct, fully captured, and properly organized.
Full Data Migration
Shift all chosen records, covering tickets, contacts, attachments, and closely connected data.
Delta Migration
Net any fresh or updated records that changed for the time of the Full data migration.
Interval Migration*
Data replication can be halted and restarted to suit your timeline, with no downtime. You can halt up to five instances for a duration of five days each, adjusted by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if needed and ensure data backups.
What Sorts of Records Can You Import from HelpShift to Jira Service Management ?
With Help Desk Migration tool, you can with ease migrate massive volumes of varying records entities to or from HelpShift to Jira Service Management. Review the details of data types you can migrate making use of automation without extra guidance from tech support agents.
Do you look for particular HelpShift to Jira Service Management import requirements?
Let us know you need a unique data migration.
| HelpShift entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Users | Customers | |
| Issues | Issues | |
| Knowledge Base | ||
| Apps | Categories | |
| Sections | Folders | |
| FAQs | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Import data smoothly - maintain workflows intact and help customers without delays.Increased efficiency
Easily shift data and arrange default and personalized fields with the secure Migration Wizard.Organized ticket movement
The Migration Wizard shifts tickets and all connected data, maintaining the data structure unalterred on the Target.Personalized support
Our support reps is set to navigate you through chat, email, or phone.Thorough replication framework
Our migration experts will establish a well-defined plan for data import, guaranteeing a hassle-free process and secure records.Flexible customizations
Decide on automated options or inquire about customization, and we'll verify your data is precise.
How HelpShift to Jira Service Management Data Migration Goes
Our automated migration service empowers you import and export records in a few simple steps. If you’re trying to organize a elaborate data structure, feel free to select our customized method. We’re ready to satisfy your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your HelpShift to Jira Service Management Import
with These Functionalities
Receive a smooth data transfer experience that meets your business requirements. The Help Desk Migration service provides functions to enable you to achieve your support service records transmitting in the secure and automated approach.
Omit attachments
Does your future support service platform present definite data storage? Skip attachments, particularly if your existing customer support records doesn’t suffer a loss of its value without them. The migration time will cut down remarkably.
Create a additional tag to the imported tickets
Are you going to work a current help desk tool during data export? To get rid of mess, apply tags to the imported tickets to mark out them from the existing ones.
Give a try to our Demo with custom records by transferring 20 entities
If you require to look at how particular entities look like in the future help desk platform, start this free custom Demo and hand-pick 20 entities for a free test.
Import newest records first
Select this option to move your newest records in a chronological flow, from most recent to oldest. This automated option is exclusive to Full Migrations.
Don’t greenlight data migration to distract you from your goals
Our automated migration tool delivers a powerful app, whether you’re migrating your help desk operations from HelpShift to Jira Service Management. With just a few clicks, your support service platform will be ready to perform on a selected system — no need to accept any delay!
Data import and export meets security standards
Our Migration Wizard includes measures for ensuring your data is safe throughout the migration process. To take care of the supreme safety of your records whether they are in import or at rest, we use proven runthrough. Here is included running regular security audits, retaining our servers safe, complying with many commands, and more.
Move ahead with the migration app that clients love
With multiple outstanding data import and exports done by our service, Help Desk migration service has earned plenty of service-connected awards and approving reviews. On top of that, we keep improving. We proceed to get better our tool and offer useful features to handle we’re including most of your import and export needs.
Use straightforward mapping to deal with all your needs
Set yourself free from the challenging chore of adding lacking data types or business data during HelpShift to Jira Service Management migration. So you can map standard and custom-made ticket fields, apart from that tailor your data migration right in our tool. This will sustain the starting structure of your data with no effort on your side.
Pick a appropriate time for data import
Start by the help desk data import anytime it fits into your workflow. Start by migrating historical records and continue with move ahead to the Delta migration opportunity to move your currently updated tickets. Then, relax and let our migration app take care of the rest.
Communicate our tech-savvy support team
Are you fighting issues with your Supported Platform data migration? Our customer support pros is ready to guide you with any tasks. With plenty of successful data migration familiarity, they can resolve any hardship related to your support service data migration or even deliver guidance along the whole data migration.
Your Help Desk Data Import or Export is Secured at Each Stage
Using Help Desk Migration service, don't worry about safety of valuable data. We commit to the fresh standards, make frequent improvements, and invariably audit all servers.
We enforce a rigid two-factor access policy
Help Desk Migration Wizard applies two-factor access. What’s more, your business reps can only import from HelpShift records if they possess admin access. Combined, these safeguards remove the risk of information leakage.
We employ 3-layer
Help Desk Migration ensures three levels of business data safety. At the physical level, we defense our hosting equipment from logical and physical breach. At the app layer, we exclude any unlawful log in to your business data on our platform. And, finally, on the network layer, we secure our networks from cyber attacks.
Meet safety regulations
Help Desk Migration service fulfills to top ranking security principles, delivering maximum safety for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety principles. And our extended compliance list continues getting large.
What is the cost of your HelpShift to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from HelpShift to Jira Service Management? The price will mostly depend on the records volume you need to transfer, the complexity of your demands, and the options you’ll choose or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews motivates us elevate our service: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete HelpShift to Jira Service Management Migration in a Couple Clicks
Import your business data from HelpShift to Jira Service Management with ease and without disturbing your top objective of dealing with your clients’ requests.
Get more tips and tricks about data import
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