Professional HelpShift to Intercom data migration services
Encrypted chats, safe servers, newest authorization methods
Automated process, never get time-out, excluded workflow pauses
Deal charging to deliver a feature + charge balance
Customers across different areas prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by evaluating Source records, workflows, and applications. Review data cleansing and field matching to the Target. Set up a migration plan, including the schedule and reps coaching.
Security and Compliance Review
Ensure data adheres to security protocols. Configure permissions and access settings to safeguard the migration.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Pick in-built custom settings from the menu or discuss distinct customization for the record migration.
Demo Migration
Set up a free test Demo to check how the migration tool functions. Review results and adapt settings as needed.
Data Verification
Check all replicated records in the Target is precise, fully captured, and adequately formatted.
Full Data Migration
Migrate all chosen records, covering tickets, contacts, attachments, and associated records.
Delta Migration
Capture any fresh or updated records that changed at the time of the Full data replication.
Interval Migration*
Data migration can be halted and restarted to fit your timeline, with no service disruption. You can pause up to five times for a duration of five days each, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Disable the Source if needed and protect data backups.
What Data Can You Import from HelpShift to Intercom ?
With our Migration app, you can smoothly migrate sizable portions of various data entities to or from HelpShift to Intercom. Take a look the selection of records you can migrate making use of automation service without extra guidance from tech support agents.
Do you look for peculiar HelpShift to Intercom import inquirements?
Let us know you need a unique data import.
| HelpShift objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Agents | Admins | |
| Users | Users and leads | |
| Issues | Conversations | |
| Knowledge Base | ||
| Apps | Collections | |
| Sections | Sections | |
| FAQs | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Import records smoothly - ensure workflows operational and help customers continuously.Enhanced efficiency
Effortlessly move data and configure default and personalized fields with the secure Migration Wizard.Streamlined ticket movement
The Migration Wizard replicates tickets and all linked data, preserving the data structure unchanged on the Target.Dedicated support service
Our support team is set to navigate you by means of chat, email, or phone.Comprehensive replication framework
Our team will formulate a detailed plan for data import, securing a seamless process and protected data.Pre-built options and customizations
Decide on automated options or ask for customization, and we'll guarantee your data is precise.
How HelpShift to Intercom Data Migration Goes
Our automated migration tool greenlights you import and export data in a few simple moves. However, if you have unique needs or a distinct data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpShift to Intercom Export
with These Functionalities
Share a automated data transfer experience that reconciles your business needs. The Help Desk Migration service brings functions to empower you to succeed your customer service records transfer in the secure and automated approach.
Skip attachments
Does your new help desk platform present compact data storage? Omit attachments, especially if your existing customer support records drop none of its value without them. The data import and export time will scale down remarkably.
Add a additional tag to the imported tickets
Are you going to run a source help desk tool during data import? To get rid of chaos, apply tags to the imported tickets to distinguish them from the remaining ones.
Take a look our Demo with custom records by migrating 20 entities
If you expect to check how particular entities look like in the future help desk system, go for this free custom Demo and choose 20 entities for a import.
Migrate newest data first
Opt for this option to move your newest records in a chronological order, from most recent to oldest. The feature is applicable exclusively to Full Migration.
Stay focused on your major processes. We'll deal with the heavy lifting
Whether you’re moving from HelpShift to Intercom, call into play our automated migration service. It will allow you to migrate all your data to a new system in just a couple of clicks. Thus, you can get your import or export completed quickly without putting important processes on the back burner.
Data migration complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. To ensure the supreme guard of your help desk data whether they are in migration or at rest, we apply valid modes. Here is encompassed running regular security audits, keeping our servers safe, complying with many commands, and more.
Move ahead with the migration solution that clients love
Thousands of efficient data import and exports and many awards and approving mentions can vouch for the value of our migration service. What’s more, we grow our functions. Help Desk Migration team go to develop our tool and move forward useful capacity to cover we’re involving most of your migration requests.
Enjoy straightforward mapping to deal with your most complex needs
Set yourself free from the long-lasting work of adding absent fields or business data during HelpShift to Intercom migration. Our app enables you map data fields and change your data import and export. This will leave unchanged the starting structure of your records simply on your part.
Choose a fitting time for data import
Choose the most fitting time to run the help desk import operation. Get going by moving historical records and continue with set up the Delta opportunity to move your freshly updated tickets. Then, relax and greenlight our migration app take care of the rest.
Work with a support team you can completely depend on
Are you dealing with issues with your Supported Platform data import? Allow our customer service representatives inspect your problem. With lots of experience moving data, our pros are well-qualified to provide a well-done import/export of your support data.
Your Help Desk Data Import is the Whole Way Through
Help Desk Migration service delivers endless migration functions with no compromising on security. We properly scan all servers and make improvements, so that your data is protected matching to the recent recommendations.
We use a firm two-factor authentication policy
Our Migration Wizard applies two-factor authentication. Moreover, only your business reps with admin access rights can migrate your HelpShift records. Linked, these safety measures eliminate the dangers of data leakage.
Three-layer data safety
Help Desk Migration comes with 3 levels of business records safety. At the physical layer, we cover our data hosting equipment from logical and physical intrusion. At the app level, we exclude any prohibited log in to your records on our service. And, finally, on the network layer, we secure our networks from cyber abuse.
We satisfy safety principles
We take care of your business data based on all major security levels. Help Desk Migration service holds an extended list of compliance, and we keep growing it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
How much does HelpShift to Intercom data migration cost?
How much will you need to invest in the switch from HelpShift to Intercom? The cost will mostly depend on the records volume you require to migrate, the complexity of your demands, and the options you’ll select or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us elevate our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full HelpShift to Intercom Import in a Couple Clicks
Import your business records from HelpShift to Intercom smoothly and with no disrupting your top mission of dealing with your customers’ matters.
More helpful insights about data import
Willing to learn more about help desk data import and export and customer service advancement? Check out our resources.
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