Help Scout to CSV data migration made painlessly
Encrypted dialogues, safe servers, newest authorization ways
Automated approach, no downtime, no workflow pauses
Flexible pricing to provide a function + fee balance
We’ve built the of brands among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source records, procedures, and integrations. Examine data cleaning and field alignment to the Target. Make a migration scenario, including the framework and agent coaching.
Security and Compliance Review
Confirm data complies with safety regulations. Set permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect data fields amongst your Source and Target. Handpick automated custom capabilities from the set or ask for unique tailored adjustments for the record migration.
Demo Migration
Set up a free trial Demo to figure out how the transfer solution works. Spot results and modify mapping as necessary.
Data Verification
Ensure all migrated data in the Target is accurate, complete, and properly organized.
Full Data Migration
Transmit all required data, covering tickets, contacts, attachments, and closely connected data.
Delta Migration
Net any newest or updated data that altered for the duration of the Full data migration.
Interval Migration*
Data transmit can be interrupted and restarted to match your timeline, with no downtime. You can halt up to five times for five days per pause, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Deactivate the Source if necessary and store data backups.
What Sorts of Entities Can You Migrate from Help Scout to CSV ?
With our Migration tool, you can with no bother import or export hefty volumes of varying data entities to or from Help Scout to CSV. Check out the list of record types you can migrate incorporating automation without extra guidance from tech pros.
Do you have particular Help Scout to CSV import needs?
Let's discuss your specific needs for a unique data migration.
| Help Scout objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Teams | Departments | |
| Users | Agents | |
| Companies | Companies | |
| Customers | Contacts | |
| Conversations | Tickets | |
| Knowledge Base | ||
| Collections | Categories | |
| Categories | Folders | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data seamlessly - keep workflows intact and help customers effectively.Enhanced efficiency
Seamlessly shift data and set up standard and personalized fields with the secure Migration Wizard.Easy ticket transfer
The Migration Wizard replicates tickets and all connected records, keeping the data structure unalterred on the Target.Always here for you
Our support agents is prepared to assist you via chat, email, or phone.Detailed transfer framework
Our migration experts will establish a comprehensive plan for data import, ensuring a efficient process and secure records.Flexible customizations
Choose pre-designed options or seek personalization, and we'll verify your data is precise.
How Does Help Scout to CSV Data Migration Work?
Our automated migration solution empowers you export and import data in five simple steps. If you’re dealing with a unique data structure, feel free to select our customized method. We’re up for it to meet your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Help Scout to CSV Import
with These Functions
Have a smooth data transfer experience that aligns your company’s requirements. The Help Desk Migration service provides functionalities to handle you to accomplish your customer service records migration in the smooth route.
Bypass attachments
Does your desired help desk solution deliver limited data storage? Skip attachments, particularly if your existing customer support records doesn’t suffer a loss of its value without them. The data import time will trim greatly.
Employ the attachment feature to Migrate inline images
Export the images added into tickets as attachments. The data import and export time might be longer, but the images will never disappear along with the current a future help desk solution.
Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you recognize totally what the entities will look like at the end of you’ve exported them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test transfer.
Transfer newest records first
Select this castomization to transfer your most recent records in a chronological order, from most recent to oldest. The capability applies only to Full Migration.
Fix on your main tasks. We'll do the heavy lifting
Whether you’re importing from Help Scout to CSV, apply our automated migration solution. It will permit you to import or export all your records to a selected help desk platform in just a few clicks. Thus, you will get your migration done quickly without putting pivotal projects on the back burner.
Data import and export meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To take care of the supreme safety of your data whether they are in migration or at rest, we implement tried runthrough. These include controlling constant security scans, keeping our servers guarded, meeting several commands, and more.
Choose the migration app that customers praise
Myriads of goal-achieved data exports and numerous awards and inspiring feedback can assure the value of our migration service. What’s more, we grow our functions. We continue to grow our solution and present new features to ensure we’re meeting nearly all of your migration requirements.
Apply intuitive mapping to deal with your most complex needs
Our app will free your up from copy-pasting help desk data or creating not included data types at the time of Help Scout to CSV migration. Now you can map regular and custom fields, or otherwise tweak your data import right in our migration service. This will sustain the native structure of your records with no effort on your part.
Pick a appropriate time for data migration
Pick the most appropriate time to set up and launch the help desk data migration operation. Start by importing historical records and continue with go for the Delta migration feature to migrate your currently updated data entities. Then, relax and let our migration app make the rest.
Contact to our savvy support team
Are you having tasks with your Supported Platform migration? Greenlight our service team inspect your obstacle. With lots of involvement moving support data, our experts are well-prepared to guarantee a accomplished import/export of your support data.
Your Help Desk Data Import and Export is Protected at Each and Every Stage
Using Help Desk Migration solution, you’ll never have to worry about safety of valuable data. We regularly scan all facilities and make updates, so that your data is protected based on the up-to-date recommendations.
We apply a rigid 2FA authentication policy
Our Migration Wizard takes advantage of 2FA authentication. On top of that, only users with admin rights can migrate your Help Scout records. Combined, these security measures remove the risk of information leakage.
We employ 3-layer
Help Desk Migration offers three layers of data safety. At the physical level, we defense our data hosting equipment from any intrusion. At the app level, we block any unauthorized log in to your business data on our platform. And, finally, on the network level, we protect our networks against cyber harm.
Compliance with protection regulations
We protect your business records based on all crucial security fundamentals. Our Help Desk Migration service carries an broad set of compliance, and we are expanding it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
How much does Help Scout to CSV data migration cost?
How much will you need to invest in the switch from Help Scout to CSV? The price will largely build upon the records volume you need to transfer, the complexity of your specifications, and the options you’ll choose or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us advance our solution: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
All-packed Help Scout to CSV Migration in a Couple Clicks
Migrate your data from Help Scout to CSV with no bother and without disturbing your top objective of addressing your customers’ inquiries.
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Willing to know more about help desk data import and customer service enhancement? Check out our blog.
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