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Help Scout to CSV
migration service

Smooth , no special expertise or coding required. A complete Help Scout to CSV data migration software.

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Your best tool for Help Scout to CSV data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the wonders happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to migrate and let the tool deal with the rest for you.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to pick what goes where, when it starts, and how.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Help Scout to CSV

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in CSV.

Next

When migrating your data from Help Scout to CSV we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Help Scout to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Help Scout to CSV work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Help Scout to CSV.

  • Connect Help Scout

    Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect CSV

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV all data

    Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Help Scout to CSV.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CSV import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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