HelpDesk to Zendesk data migration done painlessly
Encoded chats, safe servers, newest authorization mechanisms
Automated method, no time-out, no workflow drops
Bargain charging to guarantee an opportunity + cost balance
We’ve earned the authority of companies across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by determining Source records, operations, and apps. Evaluate data cleansing and field alignment to the Target. Create a migration tactic, that consists of the agenda and agent coaching.
Security and Compliance Review
Verify data adheres to security requirements. Set permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Define pre-built custom settings from the menu or ask for specific tailored adjustments for the data transfer.
Demo Migration
Run a free test Demo to check how the transmit service operates. Check outcomes and modify settings as necessary.
Data Verification
Review all migrated records in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Replicate all chosen records, covering tickets, contacts, attachments, and closely connected information.
Delta Migration
Catch any fresh or updated records that tweaked during the Full data transfer.
Interval Migration*
Data transition can be halted and restarted to align with your outline, with zero interruption. You can stop up to five instances for five days per pause, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Turn off the Source if required and preserve data backups.
What Types of Records Can You Import from HelpDesk to Zendesk ?
With Help Desk Migration app, you can with ease import and export solid amount of varied records entities to or from HelpDesk to Zendesk. Review the details of data types you can import applying automated service without extra help from tech representatives.
Do you require peculiar HelpDesk to Zendesk import needs?
Let us know about a unique data import.
| HelpDesk entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Customers | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Shift records seamlessly - keep workflows intact and help customers without delays.Increased efficiency
Easily move data and arrange predefined and tailored fields with the secure Migration Wizard.Organized ticket transfer
The Migration Wizard shifts tickets and all linked data, keeping the data structure unalterred on the Target.Personalized support
Our support reps is prepared to assist you via chat, email, or phone.Thorough transfer framework
Managers will formulate a well-defined plan for data import, ensuring a smooth process and safe data.Custom options available
Pick automated options or inquire about specific adjustments, and we'll verify your data is precise.
How HelpDesk to Zendesk Data Migration Performs
You can carry out records import in five simple steps, with our automated migration tool. However, if you have distinct needs or a special data structure, feel free to choose a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your HelpDesk to Zendesk Export
with These Functions
Convey a automated data transfer experience that matches your company’s preferences. The Help Desk Migration service brings functions to enable you to achieve your customer service data import in the painless manner.
Omit attachments
Does your targeted help desk platform deliver limited data storage? Bypass attachments, specially if your current data doesn’t suffer a loss of its value without them. The migration time will drop significantly.
Create a additional tag to the imported tickets
Are you going to work a source platform during migration? To exclude mistakes, apply extra tags to the exported tickets to distinguish them from the left ones.
Apply the attachment option to Import inline images
Don’t want to leave behind images embedded into the tickets? You can migrate them to the new support service platform as attachments.
Demo with custom data: Choose 20 entities for transfer
Don't waste your time on guessing. Prove that you comprehend totally what the entities look like after you’ve imported them. Help Desk Migration’s Demo with custom data lets you pick 20 entities for a test migration.
Import newest data first
Choose this option to transfer your newest records in a chronological order, from newest to oldest. The option is applicable exclusively to Full Migration.
Don’t let data migration to lead away you from your tasks
Our automated migration tool delivers an efficient tool, whether you’re importing your help desk operations from HelpDesk to Zendesk. With just a couple of clicks, your support service solution will be ready to work on a chosen platform — no need to suffer any holdback!
Data import complies with security requirements
Help Desk Migration Wizard takes care of your business data is secure throughout the import process. We offer maximal records protection using tested procedures, which includes regulatory compliance, accepted server preserving, and regular security checks.
Go with the migration solution that clients recommend
Myriads of successful data imports and many awards and favorable mentions can prove the excellence of Help Desk migration service. And our pursuit of high quality does not hold there. For Help Desk Migration's goal is to involve all your import and export requests, we remain developing our app and oftentimes add to it with new functioning.
Use intuitive mapping to deal with your most complex needs
Spare yourself the challenging chore of adding absent fields or business data along HelpDesk to Zendesk migration. Help Desk Migration tool enables you map entities and change your data import. This will keep the starting system of your data effortlessly on your side.
Select a fitting time for data import
Begin by the help desk import anytime it fits into your workflow. On top of that, our Delta migration option will allow you to migrate the most recently changed data entities after the historical business data was exported. Then, relax and allow our platform do the rest.
Work with a support representatives you can completely be sure of
Are you trying to cope with tasks with your Supported Platform migration? Empower our customer service agents examine your setback. With years of successful data migration mastery, they can sort out any issue linked with your help desk migration or even deliver help along the complete data migration.
Your Help Desk Data Migration is Secured at Each Stage
Using Help Desk Migration service, you’ll never have to worry about security of critical records. We commit to the latest standards, make regular advancements, and unfailingly scan all facilities.
We enforce a firm two-factor authentication policy
Our Migration Wizard secured your information from unauthorized getting access with 2FA authentication. On top of that, your agents can only export HelpDesk records if they possess admin rights. With these safety features in order, you don't worry about information leakage.
We apply Three-layer
Help Desk Migration delivers 3 levels of data security. At the physical level, we cover our hosting equipment from logical and physical intrusion. At the application level, we forbid any unauthorized entry to your business records on our service. And, last but not least, on the network layer, we protect our networks against digital abuse.
We follow safety levels
We protect your business data based on all major security levels. Help Desk Migration service has an extended list of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your HelpDesk to Zendesk data migration?
And now to the burning question. How much will it cost to switch from HelpDesk to Zendesk? The cost will mostly lean on the business data volume you want to move, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our tool: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Mastering Zendesk Import Automation with Help Desk Migration
Experience Zen-like tranquility in your Zendesk import way, thanks to Help Desk Migration's expertise. Our advanced Zendesk data importer is your key to a smooth transition. We offer a comprehensive array of Zendesk import solutions, spanning Zendesk CSV import, and clear custom field management, including custom user field and custom organization field mapping. Say goodbye to the complexities of data migration.
We prioritize preserving your data's integrity, including email addresses and business rules, throughout the Zendesk import process. Our import app boasts many import types and options, ensuring a tailored Zendesk import automation experience. Whether you're managing extensive CSV data files, executing ticket imports, optimizing bulk user and organization imports, or exploring additional import types like sample import, Help Desk Migration simplifies every step.
Complete HelpDesk to Zendesk Import in a Couple Clicks
Import your business data from HelpDesk to Zendesk efficiently with no disorganizing from what actually matters — settling your clients’ inquiries. Our Wizard handles all the work behind the scenes while you simply enjoy applying your chosen platform.
Find out more helpful insights about data import
Want to get more? Our resources is packed with information on customer service enhancement and help desk platforms import and export. Take a look at it!
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