HelpDesk to Zendesk
Trouble-free, no special skill set or programming required. A complete HelpDesk to Zendesk data migration instrument.
The best HelpDesk to Zendesk tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition right away.
Easy transition processNo specific expertise required. Just pick what data will go to the new system and see the miracle happening.
Data structure maintenanceTransfer your help desk records in full to ensure that no ticket is missing vital customer service information.
Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Link the platforms, pick data, click ok, and the migration is ready!
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we created a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to Zendesk
Strong safety of your informationThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard as well as custom fields, thus helping you to be sure that the records end up in the right places in Zendesk.
Sustained link between object and peopleWhen migrating your records from HelpDesk to Zendesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from HelpDesk to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Zendesk work
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from HelpDesk to Zendesk.
Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences.
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Zendesk all data
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from HelpDesk to Zendesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let an expert perform your Zendesk import
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