HelpDesk to Gorgias data migration done painlessly
Encoded chats, safe servers, leading authorization approaches
Automated process, zero time-out, no workflow breaks
Fair charging to deliver an opportunity + rate balance
Businesses among different sectors trust our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by evaluating Source records, modus operandi, and applications. Examine data cleaning and field alignment to the Target. Create a movement scenario, that covers the timeline and reps training.
Security and Compliance Review
Make sure data adheres to security protocols. Set permissions and access settings to safeguard the transmit.
Migration
Data Mapping and Customization
Match records fields amid your Source and Target. Decide on in-built custom settings from the set or ask for particular tailoring for the record movement.
Demo Migration
Run a free test Demo to check how the transmit app operates. Analyze results and alter settings as you wish.
Data Verification
Verify all transferred records in the Target is accurate, fully captured, and adequately organized.
Full Data Migration
Transfer all selected records, involving tickets, contacts, attachments, and related records.
Delta Migration
Capture any new or updated records that tweaked for the time of the Full data transmit.
Interval Migration*
Data movement can be paused and restarted to align with your schedule, with no service disruption. You can halt up to five times for five days per pause, arranged by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Disable the Source if required and protect data backups.
What Kind of Data Can You Import from HelpDesk to Gorgias ?
With Help Desk Migration app, you can smoothly import and export significant amount of different data types to or from HelpDesk to Gorgias. Review the set of record types you can migrate implementing automated tool without extra assistance from tech service reps.
Do you need peculiar HelpDesk to Gorgias import needs?
Schedule a call and tell us about a unique data import.
| HelpDesk entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records seamlessly - keep workflows running smoothly and help customers effectively.Increased efficiency
Quickly move data and configure predefined and custom fields with the secure Migration Wizard.Seamless ticket retrieval
The Migration Wizard shifts tickets and all linked data, keeping the data structure intact on the Target.Expert support
Our support crew is ready to assist you via chat, email, or phone.Effective migration framework
Our team will formulate a detailed plan for data import, ensuring a hassle-free process and safe data.Pre-built options and customizations
Select pre-built options or ask for specific adjustments, and we'll ensure your data is precise.
How HelpDesk to Gorgias Data Migration Works
You can carry out data migration in five simple steps, applying our automated migration service. If you’re trying to organize a unique data structure, feel free to select our adjusted way. We’re up for it to meet your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your HelpDesk to Gorgias Export
with These Functions
Leverage a automated data transfer experience that corresponds your business preferences. The Help Desk Migration service brings functionalities to help you to achieve your customer service records movement in the automated and secure approach.
Leave behind attachments
Does your expected help desk system deliver limited data storage? Bypass attachments, particularly if your current data loses none of its value without them. The migration time will trim greatly.
Apply a new tag to the imported tickets
Add tags to the moved tickets — in such a manner, you won’t mess them with those left. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Migrate the images added into tickets as attachments. The data import time might go up, but the images will be moved to a desired help desk solution.
Take a look our Demo with custom records by exporting 20 entities
Don't waste your time on doubts. Prove that you understand absolutely how the entities settle after you’ve imported them. Our Demo with custom data lets you handpick 20 entities for a test transfer.
Move newest data first
Select this castomization to transfer your newest records in a chronological flow, from most recent to oldest. This custom feature is exclusive to Full Migrations.
Put mind to your core processes. We'll do the heavy lifting
Our automated migration service provides a productive solution, whether you’re importing your customer support operations from HelpDesk to Gorgias. With just a couple of clicks, your help desk system will be live on a desired solution — no need to suffer any holdback!
Data migration complies with security requirements
Help Desk Migration Wizard takes care of your records is safe throughout the import or export process. To provide the utmost protection of your records whether they are in import or at rest, we apply established practices. Here is encompassed conducting frequent security audits, reserving our servers protected, following several instructions, and more.
Use the migration solution that clients recommend
With a plenty of goal-achieved data migrations under our belt, Help Desk migration service has obtained many service-linked awards and positive reviews. And our pursuit of excellence does not drop there. Help Desk Migration team go to advance our solution and move forward fresh functioning to cover we’re covering nearly all of your migration inquirements.
Benefit from comprehensive mapping to deal with your most complex needs
Help Desk Migration tool will free your up from copy pasting business data or setting lacking data types during HelpDesk to Gorgias migration. Help Desk Migration service permits you map fields and change your data migration. This will preserve the starting system of your data simply on your part.
Choose a fitting time for data import
Get going by the help desk import whenever it fits into your schedule. Get going by exporting historical records and continue with move ahead to the Delta option to import your during migration updated records. Then, relax and greenlight our migration app handle the rest.
Work with a support pros you can completely depend on
Don't fret about having hardships when running your Supported Platform data import and export. Greenlight Help Desk Migration customer support pros inspect your setback. With years of well-done data migration involvement, they can fix any challenge related to your help desk migration or even supply assistance along the entire data import and export.
Your Help Desk Data Import or Export is Secured at Every Stage
With Help Desk Migration service, don't worry about safety of valuable data. We commit to the latest recommendations, make proper upgrades, and consistently audit all facilities.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard guards your business data from illegal getting access with 2FA access. On top of that, your company representatives can only export HelpDesk data if they got admin rights. Together, these security measures remove the dangers of information leak.
We use Three-layer
Help Desk Migration enables 3 levels of data protection. At the physical level, we cover our data hosting facilities from logical and physical intrusion. At the app layer, we cease any prohibited log in to your records on our service. And, finally, on the network level, we protect our networks against cyber harm.
We meet safety principles
We secure your records based on all required security standards. Help Desk Migration carries an extensive set of compliance, and we continue enlarging it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your HelpDesk to Gorgias data migration?
And now to the burning question. How much will it cost to switch from HelpDesk to Gorgias? The cost will mostly lean on the data volume you require to transfer, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews helps us advance our tool: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Packed HelpDesk to Gorgias Import in a Couple Clicks
Migrate your data from HelpDesk to Gorgias simply without disarranging from what actually matters — sorting out your customers’ inquiries. Our service takes on all the work behind the scenes whilst you simply enjoy applying your chosen platform.
More guides about data import
Willing to learn more about help desk records import and export and support service improvement? Check out our knowledge base.
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