Professional Halo Service Solutions to Freshdesk data migration services
Encrypted chats, safe servers, leading authorization methods
Automated process, no operations time-out, excluded workflow breaks
Flexible charging to guarantee a feature + charge balance
Companies among different niches confident in our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by determining Source records, workflows, and apps. Examine data cleaning and field alignment to the Target. Create a transition tactic, that consists of the agenda and employee coaching.
Security and Compliance Review
Confirm data adheres to security requirements. Configure permissions and access settings to secure the transmit.
Migration
Data Mapping and Customization
Connect records fields among your Source and Target. Pick pre-built custom settings from the set or ask for specific tailoring for the record transfer.
Demo Migration
Run a free test Demo to check how the migration tool performs. Analyze results and modify settings as you wish.
Data Verification
Ensure all transmitted records in the Target is precise, fully captured, and appropriately organized.
Full Data Migration
Migrate all selected records, involving tickets, contacts, attachments, and correlated information.
Delta Migration
Capture any new or updated records that changed at the time of the Full data transition.
Interval Migration*
Data migration can be paused and restarted to fit your schedule, with zero interruption. You can halt up to five times for five days per pause, coordinated by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Turn off the Source if needed and ensure data backups.
What Data Can You Import from Halo Service Solutions to Freshdesk ?
With our Migration app, you can with ease migrate sizable piles of different data entities to or from Halo Service Solutions to Freshdesk. Review the list of data types you can import applying automated service without extra help from tech service reps.
Do you have especial Halo Service Solutions to Freshdesk import inquirements?
Schedule a call and tell us about a personalized data import.
| Halo Service Solutions objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Clients | Companies | |
| Users | Contacts | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level FAQ lists | Categories | |
| Low level FAQ lists | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
-
Zero downtime
Migrate records smoothly - ensure workflows efficient and assist customers without hassle. -
Enhanced efficiency
Seamlessly move data and arrange default and custom fields with the intelligent Migration Wizard. -
Easy ticket migration
The Migration Wizard shifts tickets and all linked data, preserving the data structure consistent on the Target. -
Always here for you
Our support agents is equipped to navigate you by means of chat, email, or phone. -
Detailed movement framework
Our team will formulate a well-defined plan for data import, securing a seamless process and reliable data. -
Pre-built options and customizations
Choose pre-built options or inquire about customization, and we'll make sure your data is correct.
How Halo Service Solutions to Freshdesk Data Migration Flows
Our automated migration solution greenlights you import and export data in a few simple actions. However, if you have special requirements or a non-standard data structure, feel free to choose a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Halo Service Solutions to Freshdesk Export
with These Functionalities
Use a automated data transfer experience that reconciles your business objectives. The Help Desk Migration service brings functionalities to aid you to achieve your support service records movement in the painless route.
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Migrate content translations
Take your multilingual help center articles to your target help desk platform easily! Choose our “Migrate content translations” opportunity and transfe translated language versions of each article automatedly.
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Bypass attachments
Does your new help desk system present compact data storage? Leave behind attachments, particularly if your historical support service data drop none of its value without them. The migration time will shorten greatly.
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Choose a new tag to the imported tickets
Add tags to the moved tickets — this way, you won’t misinterpret them with the left. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
-
Migrate inline images as attachments
Migrate the images set in into tickets as attachments. The data migration time might go up, but the images will stay along on a desired help desk solution.
-
Give a try to our Demo with custom records by migrating 20 entities
If you expect to look at how handpicked entities settle in the expected help desk solution, run this free custom Demo and appoint 20 entities for a migration.
-
Transfer newest data first
Select this castomization to transfer your newest records in a chronological flow, from most recent to oldest. The feature is applicable exclusively to Full Migration.
Fix on your target goals. We'll deal with the heavy lifting
Our automated migration service delivers an effective tool, whether you’re importing your help desk operations from Halo Service Solutions to Freshdesk. With just a couple of clicks, your support service platform will be ready to perform on a chosen system — no need to bear any delay!
Data migration complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your support service data is safe throughout the import process. To provide the highest guard of your records whether they are in import or at rest, we implement established runthrough. Here is included running approved security analysis, keeping our servers protected, complying with different regulations, and more.
Choose the migration solution that clients love
A collection of goal-achieved data migrations and a lot of awards and inspiring mentions can guarantee the high standard of Help Desk migration service. Additionally, we keep developing our feature list. We go ahead to advance our app and offer new capacity to take care of we’re covering all your migration needs.
Apply clear mapping to deal with your most complex needs
Our tool will rescue you from copypasting records or adding lacking data types amidst Halo Service Solutions to Freshdesk migration. So now you can map typical and custom ticket fields, or otherwise adapt your data migration right in our Migration Wizard. This will sustain the original structure of your data simply on your part.
Choose a fitting time for data import
Begin by the help desk import whenever it fits into your business processes. Begin by exporting historical records and later move ahead to the Delta migration opportunity to import your during migration changed records. Then, relax and let our migration service take care of the rest.
Work with a support agents you can completely be sure of
Don't fret about encountering hardships when running your Supported Platform data import and export. Empower our service agents look at your task. With years of successful data migration familiarity, they can settle any issue joined with your customer support migration or even deliver help throughout the entire data migration.
Your Help Desk Data Import is the Whole Way Through
Employing Help Desk Migration service, don't worry about safety of critical data. We commit to the latest standards, make constant improvements, and unfailingly check all servers.
We apply a firm two-factor authentication policy
Our Migration Wizard uses two-factor authentication. Besides, your company representatives can only migrate Halo Service Solutions data if they possess admin access. Collect, these safeguards remove the dangers of data leakage.
Three-layer data protection
Help Desk Migration comes with 3 levels of business records protection. At the physical layer, we cover our data hosting equipment from logical and physical breach. At the app level, we forbid any unlawful entry to your business data on our service. And, last but not least, on the network level, we secure our networks from digital attacks.
We comply with safety levels
We secure your records based on all crucial security standards. Help Desk Migration service holds an vast portfolio of compliance, and we keep enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
How much does Halo Service Solutions to Freshdesk data migration cost?
How much will you need to invest in the switch from Halo Service Solutions to Freshdesk? The cost will mostly depend on the data volume you want to transfer, the complexity of your specifications, and the options you’ll choose or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceFeedback helps us elevate our service: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed Halo Service Solutions to Freshdesk Import in a Couple Clicks
Import your business records from Halo Service Solutions to Freshdesk with no trouble and with no confusing your utmost aim of resolving your clients’ requests.
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