Professional Groove to Freshdesk data migration service
Encoded communications, safe servers, leading authorization ways
Automated method, don't have time-out, excluded workflow breaks
Fair pricing to deliver a feature + fee balance
Businesses across different industries lean on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, procedures, and apps. Evaluate data filtering and field alignment to the Target. Set up a transmit scenario, that consists of the agenda and agent training.
Security and Compliance Review
Make sure data complies with security protocols. Configure permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Match data fields amid your Source and Target. Opt for pre-built custom settings from the list or ask for distinct personalization for the record transfer.
Demo Migration
Carry out a trial Demo to check how the migration solution performs. Check results and alter settings as required.
Data Verification
Verify all moved records in the Target is precise, complete, and appropriately structured.
Full Data Migration
Replicate all required records, involving tickets, contacts, attachments, and linked information.
Delta Migration
Catch any newest or updated records that changed for the duration of the Full data transition.
Interval Migration*
Data transition can be interrupted and restarted to fit your schedule, with zero interruption. You can stop up to five times for five days per pause, adjusted by our sales squad during operating hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Disable the Source if needed and secure data backups.
What Data Can You Migrate from Groove to Freshdesk ?
With Help Desk Migration Wizard, you can smoothly migrate huge piles of varied data types to or from Groove to Freshdesk. Take a look the set of record types you can import applying automated service without any assistance from tech experts.
Do you need specific Groove to Freshdesk import inquirements?
Drop us a line for a personalized data import.
| Groove entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Customers | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Category | Categories | |
| Categories | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Transfer data smoothly - ensure workflows on track and assist customers without delays.Increased efficiency
Quickly migrate data and configure default and custom fields with the intelligent Migration Wizard.Seamless ticket transmiting
The Migration Wizard migrates tickets and all related data, preserving the data structure unaffected on the Target.Expert support
Our support crew is available to navigate you by means of chat, email, or phone.Effective import framework
Managers will create a detailed plan for data import, securing a efficient process and reliable data.Custom options available
Select pre-designed options or ask for customization, and we'll confirm your data is correct.
How Groove to Freshdesk Data Migration Runs
Our automated migration app lets you import and export data in five simple actions. However, if you have distinct requirements or a unique data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Groove to Freshdesk Move
with These Functionalities
Acquire a tailored data transfer experience that meets your company’s objectives. The Help Desk Migration service brings features to help you to achieve your help desk records transmitting in the painless route.
Leave behind attachments
Does your targeted help desk solution present compact data storage? Leave behind attachments, specially if your historical support service data loses none of its value without them. The migration time will go down greatly.
Apply a extra tag to the imported tickets
Are you going to run a existing help desk system during data import? To exclude mistakes, add tags to the migrated tickets to distinguish them from the remaining ones.
Take advantage of the attachment feature to Import inline images
Don’t want to lose images inserted into the tickets? You can export and import them to the expected support service platform as attachments.
Demo with custom data: Handpick 20 entities for migration
If you expect to check how handpicked entities will look like in the new platform, go for this free custom Demo and choose 20 entities for a import.
Put mind to your crucial processes. We'll deal with the heavy lifting
Whether you’re migrating from Groove to Freshdesk, use our automated migration service. It will help you to import or export all your data to a new help desk in just a couple of clicks. Thus, you can receive your import or export finished in a timely fashion without putting important works on the back burner.
Data import with confidence
The Migration Wizard will handle your data security during all phases of the migration process. To confirm the highest protection of your records whether they are in import or at rest, we apply proven procedures. These include conducting regular security audits, keeping our servers safe, obeying many directs, and more.
Use the migration service that clients love
With a plenty of successful data import and exports done by our Migration Wizard, our migration service has gained plenty of service-related awards and inspiring reviews. What’s more, we grow our functions. Help Desk Migration team proceed to improve our service and move forward fresh capabilities to ensure we’re covering nearly all of your import and export inquirements.
Benefit from easy mapping to deal with your most complex needs
Help Desk Migration service will rescue you from copypasting help desk data or adding wanted fields along Groove to Freshdesk migration. So you can map regular and custom-made data fields, apart from that modify your data migration right in our migration service. You retain the structure of your business data with small job.
Select a convenient time for data import
Select the most convenient time to start the help desk import process. Begin by migrating historical records and later set up the Delta migration option to import your during migration updated tickets. Then, relax and empower our service handle the rest.
Work with a support pros you can fully depend on
Don’t worry about encountering hardships while running your Supported Platform data migration. Help Desk Migration service pros is up for it to assist you with any obstacles. With lots of well-done data export/import experience, they can find an answer to any task linked with your support service data migration or even deliver help along the total migration.
Your Help Desk Data Import and Export is the Whole Way Through
With Help Desk Migration service, don't worry about safety of critical records. We constantly test all systems and make improvements, so that your data is protected according to the recent standards.
We employ a stringent two-factor authentication policy
Our Migration Wizard secured your information from unwanted getting access with 2FA access. On top of that, only your business reps with admin access rights can migrate your Groove data. Collect, these safeguards remove the risk of information leakage.
Three-layer data protection
We offer three levels of data protection: physical (we protect our data hosting equipment against physical and logical attacks), network (we secure our networks against digital abuse), and application (we protect your data within our migration platform from unlawful entry).
We meet industry-standard principles
Help Desk Migration commits to top ranking security fundamentals, ensuring utmost greatest security for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection levels. And our wast compliance set keeps getting expanded.
What is the cost of your Groove to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Groove to Freshdesk? The price will mostly depend on the data volume you want to move, the complexity of your requirements, and the features you’ll select or customizations you’ll inquire. Start a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceReviews inspires us elevate our service: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Packed Groove to Freshdesk Migration in a Couple Clicks
Import your business records from Groove to Freshdesk efficiently and with no disorganizing your utmost purpose of dealing with your clients’ inquiries.
Find out more information about data import
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