Gladly to Zendesk data migration made easy
Encoded conversations, secure servers, advanced authorization methods
Automated method, don't have downtime, avoiding any workflow drops
Reasonable charging to provide a feature + charge balance
Companies among different sectors prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by reviewing Source data, workflows, and apps. Evaluate data filtering and field mapping to the Target. Make a transmit scenario, that covers the agenda and user coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Grant permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Select pre-built custom options from the list or request certain tailoring for the record movement.
Demo Migration
Initiate a test Demo to see how the movement tool operates. Check outcomes and adjust mapping as you wish.
Data Verification
Confirm all moved data in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Replicate all selected data, including tickets, contacts, attachments, and associated information.
Delta Migration
Catch any new or updated data that changed at the time of the Full data transfer.
Interval Migration*
Data transition can be paused and resumed to suit your outline, with zero interruption. You can stop up to five instances for five days each, managed by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Deactivate the Source if needed and store data backups.
What Types of Data Can You Migrate from Gladly to Zendesk ?
With Help Desk Migration service, you can efficiently migrate big amount of varied records types to or from Gladly to Zendesk. Check out the parameters of record types you can migrate applying automation service without extra guidance from tech support team.
Do you want exclusive Gladly to Zendesk migration demands?
Let's discuss your requirements for a nonstandard data import.
| Gladly entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Customers | |
| Conversations | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Move records seamlessly - preserve workflows operational and serve customers effectively.Increased efficiency
Easily transfer data and set up default and tailored fields with the out-of-box Migration Wizard.Organized ticket transmiting
The Migration Wizard transmits tickets and all associated records, ensuring the data structure unchanged on the Target.Personalized support
Our support reps is available to assist you using chat, email, or phone.Thorough import planning
Managers will develop a comprehensive plan for data import, providing a seamless process and safe data.Custom options available
Opt for pre-built options or seek customization, and we'll guarantee your data is preserved.
How Does Gladly to Zendesk Data Migration Run?
Our automated migration service allows you export and import records in a few simple actions. If you’re managing a complex data structure, feel free to go with our tailored way. We’re up for it to fulfill your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Gladly to Zendesk Migrate
with These Functions
Convey a seamless data replication experience that reconciles your business preferences. The Help Desk Migration service offers features to enhance you to accomplish your help desk records import in the painless manner.
Create a new tag to the migrated tickets
Are you going to work a existing help desk system during data migration? To exclude chaos, apply extra tags to the imported tickets to separate them from the existing ones.
Test drive our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Ensure you recognize exactly how the entities look like after you’ve migrated them. Our Demo with custom data allows you select 20 entities for a test transfer.
Import newest data first
Choose this feature to import your most recent records in a chronological flow, from most recent to oldest. This automated capability is exclusive to Full Migrations.
Don’t allow data migration to lead away you from your business
Whether you’re migrating from Gladly to Zendesk, make use of our automated migration solution. It will help you to import all your records to a chosen system in just a few clicks. Thus, you will be able to get your import or export completed quickly without putting critical processes on the shelf.
Data import with security standards
The Migration Wizard will covers your data security during all phases of the migration process. We present highest business records defence applying established practices, with regulatory compliance, accepted server maintenance, and constant security scans.
Select the migration tool that customers love
A collection of goal-achieved data imports and many awards and favorable mentions can confirm the excellence of our migration service. And our pursuit of high quality does not terminate there. Help Desk Migration team move ahead to improve our Migration Wizard and offer neat functioning to handle we’re meeting most of your data migration needs.
Use easy mapping to cover all your needs
Relieve yourself from the laborious load of adding absent record types or business data amidst Gladly to Zendesk migration. Help Desk Migration service empowers you map fields and adjust your data import and export. You retain the system of your data with minimum work.
Select a suitable time for data migration
Select the most suitable time to run the help desk data import workflow. Additionally, our Delta migration feature will empower you to export the currently updated entities once the historical business data was exported. Then, relax and empower our importing tool take care of the rest.
Work with a support representatives you can completely count on
Are you trying to cope with hardships with your Supported Platform data import and export? Help Desk Migration service representatives is all set to assist you with any setbacks. With multiple accomplished data import and export expertise, they can find an answer to any hardship related to your support service data migration or even arrange assistance throughout the whole data migration.
Your Help Desk Data Import is Secured at Every Step
Applying Help Desk Migration solution, don't worry about safety of valuable records. We properly analyse all servers and make updates, so that your data is safe based on the up-to-date standards.
We enforce a strict 2FA access policy
Help Desk Migration Wizard uses 2FA access. On top of that, only your agents with admin access rights can import your Gladly information. With these security functions arranged, you don't worry about data leakage.
We apply Three-layer
We ensure 3 layers of business records safety: physical (we protect our data hosting equipment against physical and logical intrusion), network (we protect our networks against digital abuse), and app (we take care of your records within our importing and exporting solution against prohibited log in).
We fulfill security fundamentals
Help Desk Migration accomplishes to highest security levels, providing maximum security for your records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection levels. And our broad compliance set is getting large.
What is the cost of your Gladly to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Gladly to Zendesk? The cost will largely depend on the business data volume you want to move, the complexity of your requirements, and the features you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us advance our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Gladly to Zendesk Import in a Few Clicks
Migrate your records from Gladly to Zendesk conveniently and without disorganizing your ultimate goal of working out your clients’ inquiries.
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