Effortless Gladly to Gorgias data migration services
Encrypted dialogues, secure servers, up-to-date authorization methods
Automated method, no operations time-out, no workflow drops
Flexible pricing to deliver an opportunity + charge balance
Companies across various fields rely on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source records, workflows, and integrations. Evaluate data cleansing and field alignment to the Target. Develop a movement strategy, that encompasses the framework and employee coaching.
Security and Compliance Review
Ensure data complies with security protocols. Set permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Pick automated custom features from the menu or ask for distinct personalization for the data transmit.
Demo Migration
Carry out a free trial Demo to identify how the transmit tool performs. Examine results and alter settings as required.
Data Verification
Ensure all transmitted records in the Target is accurate, fully captured, and properly structured.
Full Data Migration
Move all selected records, consisting of tickets, contacts, attachments, and associated data.
Delta Migration
Catch any new or updated records that tweaked at the time of the Full data movement.
Interval Migration*
Data transfer can be paused and resumed to align with your outline, with no downtime. You can stop up to five times for five days per pause, adjusted by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Disable the Source if required and protect data backups.
What Entities Can You Import from Gladly to Gorgias ?
With our Migration tool, you can with no trouble import and export sizable piles of diverse data types to or from Gladly to Gorgias. Here’s the selection of entities you can import or export incorporating automation without any assistance from tech experts.
Do you have particular Gladly to Gorgias migration needs?
Let's discuss your requirements for a nonstandard data migration.
| Gladly objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Customers | |
| Conversations | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Migrate data seamlessly - keep workflows operational and serve customers continuously.Enhanced efficiency
Effortlessly shift data and configure predefined and tailored fields with the out-of-box Migration Wizard.Streamlined ticket migration
The Migration Wizard migrates tickets and all connected data, keeping the data structure unchanged on the Target.Dedicated support service
Our support team is equipped to assist you via chat, email, or phone.Comprehensive movement planning
Managers will establish a detailed plan for data import, ensuring a seamless process and reliable records.Custom options available
Choose pre-built options or ask for specific adjustments, and we'll guarantee your data is preserved.
How Gladly to Gorgias Data Migration Flows
Our automated migration tool empowers you import and export data in a few simple steps. If you’re managing a elaborate data structure, feel free to go with our custom approach. We’re in place to satisfy your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Gladly to Gorgias Import
with These Functions
Share a smooth data replication experience that matches your business objectives. The Help Desk Migration service delivers functions to facilitate you to succeed your customer service data movement in the smooth manner.
Add a new tag to the migrated tickets
Apply tags to the migrated tickets — in such a manner, you won’t mistake them with the existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take a look our Demo with custom records by exporting 20 entities
Don’t take any chances. Make certain you understand entirely how the entities will look like at the end of you’ve exported them. Our Demo with custom data empowers you appoint 20 entities for a test export.
Migrate newest records first
Choose this option to transfer your newest records in a chronological flow, from newest to oldest. The option applies exclusively to Full Migration.
Stay focused on your target processes. We'll do the heavy lifting
Our automated migration service provides a productive solution, whether you’re importing your customer service operations from Gladly to Gorgias. With just a couple of clicks, your support service platform will be ready to perform on a desired platform — no need to bear any interruption!
Data import meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To guarantee the supreme protection of your help desk data whether they are in import or at rest, we implement established modes. Here is included controlling constant security analysis, retaining our servers guarded, complying with diverse directs, and more.
Choose the migration app that clients recommend
Lots of outstanding data migrations and many awards and favorable feedback can assure the quality of Help Desk migration service. And our striving towards quality does not drop there. As long as Help Desk Migration's mission is to encompass nearly all of your data import requirements, we keep getting better our tool and often advance it with useful features.
Enjoy clear mapping to cover your most complex needs
Our app will free your up from copy pasting records or adding absent record types during Gladly to Gorgias migration. Our service permits you map record fields and tailor your data migration. This will keep the starting structure of your records simply on your side.
Select a appropriate time for data import
Select the most appropriate time to set up the help desk data migration workflow. Start by migrating historical data and then set up the Delta migration feature to import your most recently changed data entities. Then, relax and greenlight our service take care of the rest.
Talk to our proficient support pros
Are you dealing with difficulties with your Supported Platform migration? Let our customer service team examine your obstacle. With years of involvement importing data, our representatives are well-prepared to guarantee a successful import of your records.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration service comes with endless migration features with no damaging on security. We commit to the latest requirements, make regular improvements, and consistently test all servers.
We use a rigid two-factor authentication policy
Our Migration Wizard uses two-factor authentication. What’s more, only your business reps with admin access rights can export your Gladly information. United, these security measures avoid the dangers of data leakage.
Three-layer data security
Help Desk Migration provides three levels of data security. At the physical layer, we safeguard our data hosting facilities from logical and physical intrusion. At the application level, we block any unlawful entry to your data on our platform. And, last but not least, on the network level, we secure our networks against digital harm.
Compliance with security levels
We secure your data based on all integral security fundamentals. Help Desk Migration carries an comprehensive set of compliance, and we are enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does Gladly to Gorgias data migration cost?
How much will you need to invest in the switch from Gladly to Gorgias? The price will mostly lean on the business data volume you need to move, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Set a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us advance our tool: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Gladly to Gorgias Migration in a Few Clicks
Import your data from Gladly to Gorgias conveniently and with no disordering your top mission of dealing with your clients’ concerns.
Find out more additional resources about data migration
Interested to learn more? Our blog is packed with information on support service upgrading and help desk business data import and export. Take a look at it!
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