Secure Gladly to Freshdesk data migration services
Encoded chats, safe servers, newest authorization methods
Automated method, no time-out, avoiding any workflow pauses
Fair charging to deliver an opportunity + charge balance
Companies across various verticals choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source data, workflows, and applications. Examine data cleaning and field alignment to the Target. Produce a transition plan, including the agenda and customer service reps training.
Security and Compliance Review
Make sure data adheres to security protocols. Grant permissions and access settings to safeguard the replication.
Migration
Data Mapping and Customization
Match records fields amid the Source and Target. Select in-built custom features from the set or ask for unique tailoring for the record migration.
Demo Migration
Do a free test Demo to check how the replication tool functions. Spot outcomes and alter mapping as you wish.
Data Verification
Verify all migrated records in the Target is genuine, fully captured, and adequately organized.
Full Data Migration
Replicate all chosen records, containing tickets, contacts, attachments, and associated records.
Delta Migration
Catch any fresh or updated records that tweaked at the time of the Full data replication.
Interval Migration*
Data transition can be halted and restarted to cohere your timeline, with no service disruption. You can halt up to five instances for five days per pause, organized by our sales crew during work hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Disable the Source if required and store data backups.
What Entities Can You Import from Gladly to Freshdesk ?
With Help Desk Migration app, you can smoothly import and export big portions of varying records types to or from Gladly to Freshdesk. Inspect the list of records you can migrate applying automation service without extra guidance from tech support team.
Do you need especial Gladly to Freshdesk import demands?
Let us know you need a customized data migration.
| Gladly entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Contacts | |
| Conversations | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Transfer records effortlessly - preserve workflows operational and support customers effectively.Increased efficiency
Quickly move data and configure predefined and personalized fields with the automated Migration Wizard.Seamless ticket transfer
The Migration Wizard moves tickets and all linked data, ensuring the data structure unchanged on the Target.Expert support
Our support crew is prepared to help you using chat, email, or phone.Effective transfer framework
Managers will formulate a detailed plan for data import, providing a seamless process and protected records.Custom options available
Select automated options or ask for specific adjustments, and we'll guarantee your data is accurate.
How Gladly to Freshdesk Data Migration Performs
Our automated migration app greenlights you import and export records in a few simple moves. However, if you have distinct requirements or a non-standard data structure, feel free to choose a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Gladly to Freshdesk Export
with These Options
Leverage a automated data transfer experience that reconciles your business needs. The Help Desk Migration service delivers functionalities to facilitate you to accomplish your support service records migration in the painless way.
Apply a additional tag to the imported tickets
Apply more tags to the moved tickets — like so, you won’t blend them with the left. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take a look our Demo with custom records by copying 20 entities
If you expect to see how certain entities look like in the desired support service platform, go for this free custom Demo and choose 20 entities for a free test.
Move newest data first
Select this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. The option is applicable exclusively to Full Migration.
Don’t allow data migration to mislead you from your work
Our automated migration service offers a powerful app, whether you’re migrating your customer service operations from Gladly to Freshdesk. With just a few clicks, your support service platform will be up and running on a targeted platform — no need to tolerate any holdback!
Data import complies with security requirements
Help Desk Migration Wizard handles your support service data is safe throughout the import or export process. We provide maximal records guard using valid modes, including regulatory compliance, proper server safekeeping, and proper security checks.
Use the migration solution that clients recommend
With a plenty of goal-achieved data imports performed by us, Help Desk migration service has obtained many service-associated awards and favorable feedback. What’s more, we keep improving. Following our purpose is to comprise most of your data migration needs, we keep developing our tool and oftentimes advance it with useful features.
Benefit from intuitive mapping to deal with all your needs
Help Desk Migration tool will relieve you from copy pasting records or making not included data types amidst Gladly to Freshdesk migration. So you can map standard and custom fields, or else adjust your data migration right in our tool. You get to preserve the structure of your support service data with slight work.
Select a fitting time for data import
Get going by the help desk migration anytime it fits into your schedule. Moreover, Help Desk Migration Delta migration opportunity will let you to migrate the during migration updated data entities after the historical customer service data was moved. Then, relax and let our importing tool handle the rest.
Talk to our proficient support representatives
Don't fret about trying to cope with tasks whilst running your Supported Platform data import and export. Help Desk Migration customer support agents is ready to assist you with any setbacks. With plenty of accomplished data migration familiarity, they can resolve any issue related to your help desk data import or even provide help throughout the complete data import and export.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration tool delivers endless import functions with no damaging on safety. We commit to the fresh requirements, make frequent updates, and invariably audit all servers.
We employ a firm two-factor access policy
Help Desk Migration Wizard guards your business data from illegal getting access with two-factor access. Besides, your company representatives can only migrate Gladly data if they have admin access. With these safety features arranged, you won’t have to worry about information leak.
Three-layer business data safety
We provide three levels of data safety: physical (we secure our data hosting facilities against any intrusion), network (we protect our networks against cyber attacks), and application (we protect your business records within our importing and exporting service from unsanctioned access).
Follow security principles
Help Desk Migration corresponds to upmost security levels, delivering utmost greatest safety for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety levels. And our wast compliance portfolio continues getting expanded.
What is the cost of your Gladly to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Gladly to Freshdesk? The cost will mostly lean on the records volume you require to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews helps us upgrade our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Gladly to Freshdesk Import in a Couple Clicks
Import your records from Gladly to Freshdesk smoothly and with no disturbing your supreme aim of addressing your clients’ matters.
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