Front to Freshservice data migration made painlessly
Encrypted conversations, safe servers, advanced authorization ways
Automated approach, no downtime, excluded workflow breaks
Fair charging to provide a feature + fee balance
Businesses among different sectors confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source records, procedures, and integrations. Examine data filtering and field alignment to the Target. Set up a migration strategy, featuring the framework and support reps coaching.
Security and Compliance Review
Confirm data adheres to safety regulations. Configure permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect records fields amongst your Source and Target. Opt for automated custom features from the list or ask for certain customization for the record transition.
Demo Migration
Run a test Demo to figure out how the migration solution works. Spot outcomes and alter settings as needed.
Data Verification
Verify all migrated data in the Target is precise, complete, and properly organized.
Full Data Migration
Transmit all selected data, including tickets, contacts, attachments, and correlated data.
Delta Migration
Net any new or updated data that changed for the duration of the Full data migration.
Interval Migration*
Data transmit can be paused and restarted to fit your schedule, with no downtime. You can halt up to five instances for five days per pause, managed by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Deactivate the Source if needed and protect data backups.
What Sorts of Data Can You Migrate from Front to Freshservice ?
With our Migration service, you can with no bother migrate huge volumes of varying records types to or from Front to Freshservice. Take a look the selection of entities you can import incorporating automated service without any assistance from tech service reps.
Do you need certain Front to Freshservice import inquirements?
Drop us a line for a custom data migration.
| Front objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Teammates | Agents | |
| Contacts | Requesters | |
| Conversations | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records without interruption - ensure workflows efficient and aid customers continuously.Enhanced efficiency
Seamlessly transfer data and set up default and custom fields with the smart Migration Wizard.Easy ticket transfer
The Migration Wizard shifts tickets and all associated records, preserving the data structure consistent on the Target.Always here for you
Our support agents is prepared to support you by means of chat, email, or phone.Detailed transfer framework
Our migration experts will develop a comprehensive plan for data import, securing a efficient process and secure records.Flexible customizations
Select pre-built options or seek customization, and we'll make sure your data is on point.
How Does Front to Freshservice Data Migration Perform?
You can run records migration in five simple steps, applying our automated migration service. However, if you have unique demands or a distinct data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Front to Freshservice Migrate
with These Opportunities
Use a seamless data transfer experience that corresponds your company’s requirements. The Help Desk Migration service delivers features to enhance you to succeed your customer service records movement in the smooth route.
Bypass attachments
Does your desired help desk system enable compact data storage? Skip attachments, particularly if your historical support service data lose no track of processes without them. The data import and export time will shorten greatly.
Choose a new tag to the imported tickets
Are you going to run a source help desk system during data migration? To lessen mistakes, take advantage of extra tags to the migrated tickets to highlight them from the remaining ones.
Demo with custom data: Pick 20 entities for import
Avoid any guessing. Ensure you recognize exactly what the entities will look like at the end of you’ve copied them. Our Demo with custom data empowers you appoint 20 entities for a test transfer.
Transfer newest data first
Select this feature to transfer your newest records in a chronological order, from most recent to oldest. This automated feature is exclusive to Full Migrations.
Don’t empower data migration to distract you from your work
Whether you’re migrating from Front to Freshservice, make use of our automated migration service. It will permit you to import all your records to a new help desk system in just a few clicks. Thus, you can receive your migration finished quickly without putting important works on the back burner.
Data import and export with security standards
Help Desk Migration Wizard covers your records is secure throughout the migration process. We present maximum customer support data safety using tested procedures, alongside regulatory compliance, suitable server maintenance, and constant security scans.
Use the migration tool that customers love
With numerous efficient data exports done by our Migration Wizard, our migration service has earned a lot of service-associated awards and approving commentaries. And our aspiration for high standard does not drop there. For our calling is to take in most of your import and export needs, we keep advancing our tool and frequently advance it with useful options.
Apply intuitive mapping to deal with your most complex needs
Relieve yourself from the long-lasting task of adding missing record types or business data during Front to Freshservice migration. Our tool allows you map entities and transform your data migration. You sustain the structure of your support service data with small work.
Pick a suitable time for data migration
Start by the help desk migration anytime it fits into your operations. What’s more, our Delta option will greenlight you to import the freshly changed data after the historical customer service data was imported. Then, relax and greenlight our migration app do the rest.
Communicate our savvy support team
Don’t worry about facing tasks whilst running your Supported Platform migration. Let Help Desk Migration customer support agents take a closer look at your problem. With years of successful data export/import involvement, they can sort out any task related to your help desk data import or even provide help during the whole data import and export.
Your Help Desk Data Import and Export is Protected at Every Stage
Help Desk Migration app enables every migration options without damaging on safety. We constantly audit all systems and make advancements, so that your business data is guarded based on the latest standards.
We apply a strict 2FA authentication policy
Our Migration Wizard shields your business records from unwanted getting access with 2FA authentication. What’s more, your company representatives can only migrate Front records if they have admin rights. With these safety functions in order, you won’t have to worry about data leak.
We employ Three-layer
We deliver three levels of records safety: physical (we protect our data hosting facilities against physical and logical breach), network (we protect our networks against cyber attacks), and app (we secure your business records within our data importing service against forbidden access).
Fulfill protection regulations
Help Desk Migration service accomplishes to leading security fundamentals, ensuring maximum safety for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security levels. And our broad compliance portfolio is getting large.
How much does Front to Freshservice data migration cost?
How much will you need to invest in the switch from Front to Freshservice? The cost will largely depend on the data volume you need to transfer, the complexity of your requirements, and the features you’ll select or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us level up our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
All-packed Front to Freshservice Import in a Couple Clicks
Import your data from Front to Freshservice with no bother with no disarranging from what truly matters — settling your clients’ concerns. Our app takes on all the work behind the scenes while you simply enjoy working with your chosen platform.
Get more guides about data import
Willing to learn more about help desk data import and export and support service improvement? Look at our resources.
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