Secure FreeScout to Salesforce Service Cloud data migration services
Encrypted chats, safe servers, advanced authorization methods
Automated approach, no operations time-out, reduced workflow pauses
Reasonable charging to deliver an opportunity + charge balance
Businesses across many sectors prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by evaluating Source data, workflows, and integrations. Examine data filtering and field mapping to the Target. Develop a transfer scenario, that consists of the agenda and user coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Establish permissions and access settings to protect the replication.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Pick automated custom capabilities from the list or request particular customization for the data transfer.
Demo Migration
Start a free test Demo to check how the replication tool functions. Spot outcomes and change settings as needed.
Data Verification
Confirm all transmitted records in the Target is correct, fully captured, and properly organized.
Full Data Migration
Transmit all required records, including tickets, contacts, attachments, and correlated data.
Delta Migration
Net any newest or updated records that tweaked at the time of the Full data movement.
Interval Migration*
Data transmit can be interrupted and restarted to cohere your timeline, with no downtime. You can halt up to five instances for five days each, arranged by our sales squad during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if required and protect data backups.
What Entities Can You Import from FreeScout to Salesforce Service Cloud ?
With our Migration app, you can smoothly import and export sizable portions of varying records entities to or from FreeScout to Salesforce Service Cloud. Here’s the parameters of record types you can import applying automation service by yourself from tech support agents.
Do you want peculiar FreeScout to Salesforce Service Cloud import requirements?
Let us know you need a nonstandard data migration.
| FreeScout objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Companies | Accounts | |
| Customers | Contacts | |
| Conversations | Cases | |
Why transmit with Help Desk Migration?
Without downtime
Move records without interruption - maintain workflows efficient and serve customers seamlessly.Enhanced efficiency
Seamlessly move data and configure predefined and personalized fields with the out-of-box Migration Wizard.Easy ticket migration
The Migration Wizard imports tickets and all linked data, maintaining the data structure consistent on the Target.Always here for you
Our support agents is equipped to support you through chat, email, or phone.Detailed movement framework
Our migration experts will formulate a detailed plan for data import, guaranteeing a seamless process and protected records.Flexible customizations
Opt for pre-designed options or ask for specific adjustments, and we'll make sure your data is preserved.
How FreeScout to Salesforce Service Cloud Data Migration Flows
Our automated migration solution greenlights you import and export records in a few simple steps. However, if you have unique needs or a unique data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your FreeScout to Salesforce Service Cloud Export
with These Opportunities
Have a automated data transfer experience that corresponds your business needs. The Help Desk Migration service provides features to enable you to achieve your help desk data transmitting in the painless approach.
Bypass attachments
Does your desired customer service tool enable definite data storage? Omit attachments, particularly if your current support data doesn’t suffer a loss of its value without them. The migration time will cut down considerably.
Import inline images as attachments
Export the images inserted into tickets as attachments. The data import time might be longer, but the images will never disappear along with the current a future help desk system.
Take a look our Demo with custom records by copying 20 entities
Avoid any guessing. Prove that you understand exactly how the entities will look like at the end of you’ve moved them. Help Desk Migration’s Demo with custom data lets you select 20 entities for a test export.
Transfer newest data first
Select this feature to import your newest records in a chronological order, from newest to oldest. The capability is applicable exclusively to Full Migration.
Don’t allow data migration to mislead you from your goals
Our automated migration service delivers an efficient solution, whether you’re importing your customer support operations from FreeScout to Salesforce Service Cloud. With just a couple of clicks, your help desk system will be up and running on a chosen platform — no need to suffer any stoppage!
Data import and export complies with security requirements
Help Desk Migration Wizard covers your records is safe throughout the migration process. To take care of the maximal safety of your records whether they are in migration or at rest, we implement proven runthrough. There encompass running regular security audits, reserving our servers protected, meeting several commands, and more.
Select the migration solution that clients recommend
With numerous goal-achieved data exports done by our service, Help Desk migration service has earned numerous service-connected awards and inspiring reviews. Besides, we enlarge our feature list. We go to advance our Migration Wizard and introduce new features to handle we’re meeting most of your migration requests.
Apply clear mapping to deal with all your needs
Our tool will set you free from copy pasting records or making not included fields along FreeScout to Salesforce Service Cloud migration. So you can map standard and custom ticket fields, or otherwise tailor your data import and export right in our migration app. This will leave unchanged the native structure of your data smoothly on your part.
Pick a fitting time for data import
Start by the help desk data import anytime it fits into your workflow. Start by moving historical data and later move ahead to the Delta opportunity to move your freshly updated records. Then, relax and empower our Migration Wizard make the rest.
Talk to our proficient support representatives
Don't fret about fighting issues just as doing your Supported Platform migration. Greenlight our service representatives study your problem. With years of involvement moving support data, our pros are well-equipped to guarantee a successful import of your business data.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration app ensures endless import functions with no damaging on safety. We commit to the latest recommendations, set proper updates, and unfailingly check all systems.
We apply a firm two-factor access policy
Our Migration Wizard takes advantage of two-factor access. What’s more, your agents can only export FreeScout data if they possess admin rights. Linked, these safety measures prevent the dangers of information leakage.
Three-layer business data safety
Help Desk Migration offers 3 levels of business data safety. At the physical layer, we defense our hosting equipment from logical and physical attacks. At the application level, we forbid any illegal entry to your records on our service. And, finally, on the network level, we protect our networks against cyber abuse.
Meet security principles
We take care of your business data based on all critical security standards. Help Desk Migration service has an extended list of compliance, and we continue expanding it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
How much does FreeScout to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from FreeScout to Salesforce Service Cloud? The cost will mostly lean on the records volume you need to transfer, the complexity of your requirements, and the options you’ll use or custom work you’ll ask for. Start a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us level up our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
All-packed FreeScout to Salesforce Service Cloud Import in a Couple Clicks
Import your business data from FreeScout to Salesforce Service Cloud smoothly and with no disturbing your highest purpose of setting right your customers’ inquiries.
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