Secure FreeScout to Jira Service Management data migration service
Encoded chats, secure servers, leading authorization ways
Automated approach, no operations time-out, reduced workflow breaks
Fair charging to guarantee an opportunity + fee balance
We’ve won the authority of clients across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by determining Source data, procedures, and applications. Review data cleansing and field matching to the Target. Develop a replication scenario, including the agenda and customer service reps coaching.
Security and Compliance Review
Verify data adheres to security requirements. Establish permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Align records fields among the Source and Target. Opt for in-built custom settings from the menu or discuss particular customization for the data migration.
Demo Migration
Do a free test Demo to identify how the replication solution performs. Review outcomes and adapt settings as needed.
Data Verification
Verify all transmitted records in the Target is correct, complete, and adequately formatted.
Full Data Migration
Shift all required records, involving tickets, contacts, attachments, and closely connected records.
Delta Migration
Net any newest or updated records that tweaked for the duration of the Full data replication.
Interval Migration*
Data replication can be interrupted and resumed to cohere your schedule, with no service disruption. You can pause up to five instances for a duration of five days each, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Turn off the Source if required and preserve data backups.
What Entities Can You Migrate from FreeScout to Jira Service Management ?
With Help Desk Migration app, you can simply import and export huge piles of various records entities to or from FreeScout to Jira Service Management. Here’s the selection of record types you can migrate applying automation service without extra help from tech pros.
Do you need especial FreeScout to Jira Service Management migration requirements?
Drop us a line for a unique data import.
| FreeScout entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Companies | Organizations | |
| Customers | Customers | |
| Conversations | Issues | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records effortlessly - maintain workflows intact and help customers seamlessly.Increased efficiency
Easily move data and arrange predefined and custom fields with the secure Migration Wizard.Organized ticket migration
The Migration Wizard moves tickets and all linked data, maintaining the data structure unalterred on the Target.Personalized support
Our support reps is equipped to help you through chat, email, or phone.Thorough movement planning
Our migration experts will formulate a well-defined plan for data import, guaranteeing a efficient process and reliable data.Flexible customizations
Select pre-designed options or inquire about specific adjustments, and we'll verify your data is precise.
How FreeScout to Jira Service Management Data Migration Flows
Our automated migration service greenlights you import and export records in five simple moves. However, if you have specific demands or a unique data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your FreeScout to Jira Service Management Export
with These Options
Convey a automated data replication experience that meets your company’s objectives. The Help Desk Migration service brings functions to handle you to succeed your support service data movement in the painless manner.
Omit attachments
Does your future customer service tool provide definite data storage? Leave behind attachments, especially if your current support data doesn’t suffer a loss of its value without them. The data import and export time will shorten significantly.
Create a extra tag to the migrated tickets
Are you going to use a current platform during migration? To exclude chaos, take advantage of extra tags to the exported tickets to distinguish them from the remaining ones.
Apply the attachment feature to Import inline images
Don’t want to leave behind images added into the tickets? You can import them to the new platform as attachments.
Demo with custom data: Choose 20 entities for transfer
If you want to look at how selected entities will look like in the targeted support service platform, go for this free custom Demo and hand-pick 20 entities for a free test.
Import newest data first
Opt for this option to move your newest records in a chronological order, from newest to oldest. The capability is applicable exclusively to Full Migration.
Don’t empower data migration to throw off you from your tasks
Our automated migration tool delivers an effective solution, whether you’re migrating your customer service operations from FreeScout to Jira Service Management. With just a couple of clicks, your help desk will be up and running on a chosen solution — no need to accept any break!
Data import and export complies with security requirements
The Migration Wizard will handle your data security during all phases of the migration process. To ensure the maximal safety of your help desk data whether they are in migration or at rest, we use established procedures. Here is contained running approved security audits, keeping our servers secured, complying with varied instructions, and more.
Use the migration solution that clients recommend
With multiple goal-achieved data imports done by our service, our migration service has obtained numerous service-connected awards and inspiring commentaries. On top of that, we keep improving. We go to improve our Migration Wizard and introduce new options to handle we’re involving nearly all of your migration requirements.
Use clear mapping to cover all your needs
Help Desk Migration tool will relieve you from copy pasting help desk data or adding missing record types along FreeScout to Jira Service Management migration. So you can map regular and custom-made ticket fields, or else adapt your data import right in our migration app. You get to preserve the system of your business data with minimum effort.
Pick a fitting time for data import
Pick the most fitting time to set up and launch the help desk migration process. Get going by moving historical data and continue with move ahead to the Delta opportunity to migrate your during migration updated data. Then, relax and empower our migration app take care of the rest.
Work with a support representatives you can completely be sure of
Are you trying to cope with difficulties with your Supported Platform data migration? Greenlight our support representatives explore your task. With years of expertise importing records, our team are well-equipped to guarantee a well-done migration of your records.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration solution ensures endless import options with no compromising on safety. We commit to the recent requirements, make proper updates, and unfailingly test all facilities.
We enforce a firm two-factor access policy
Help Desk Migration Wizard takes advantage of two-factor access. On top of that, only users with admin access rights can export your FreeScout data. United, these security measures remove the dangers of information leakage.
Three-layer business data protection
We offer 3 levels of data protection: physical (we protect our data hosting facilities against any breach), network (we protect our networks against digital attacks), and application (we take care of your business data within our migration platform from unsanctioned entry).
We meet safety levels
Help Desk Migration service corresponds to upmost security principles, ensuring utmost greatest protection for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety standards. And our extensive compliance list continues getting large.
What is the cost of your FreeScout to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from FreeScout to Jira Service Management? The cost will mostly lean on the data volume you require to migrate, the complexity of your demands, and the options you’ll use or custom work you’ll request. Run a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us upgrade our tool: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete FreeScout to Jira Service Management Import in a Few Clicks
Import your business data from FreeScout to Jira Service Management efficiently and with no disrupting your highest purpose of setting right your customers’ inquiries.
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