FreeScout to Intercom data migration made painlessly
Encrypted chats, safe servers, leading authorization mechanisms
Automated process, never get downtime, reduced workflow drops
Bargain charging to provide a function + cost balance
Customers across many fields choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by reviewing Source data, operations, and integrations. Review data cleansing and field mapping to the Target. Develop a movement plan, including the agenda and employee training.
Security and Compliance Review
Confirm data adheres to safety regulations. Establish permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Connect records fields amongst the Source and Target. Define automated custom features from the menu or request specific personalization for the record migration.
Demo Migration
Start a free test Demo to figure out how the transition service works. Verify results and adjust settings as required.
Data Verification
Review all replicated data in the Target is correct, complete, and properly formatted.
Full Data Migration
Migrate all selected data, involving tickets, contacts, attachments, and linked data.
Delta Migration
Capture any new or updated data that altered during the Full data migration.
Interval Migration*
Data migration can be paused and restarted to accommodate your outline, with no downtime. You can pause up to five times for five days each, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if necessary and store data backups.
What Kind of Data Can You Migrate from FreeScout to Intercom ?
With our Migration app, you can with no bother import or export solid volumes of differing data types to or from FreeScout to Intercom. Here’s the details of records you can migrate applying automated service without extra help from tech support team.
Do you require especial FreeScout to Intercom import requirements?
Let us know about a nonstandard data migration.
| FreeScout objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Users | Admins | |
| Companies | Companies | |
| Customers | Users and leads | |
| Conversations | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records seamlessly - maintain workflows on track and serve customers effectively.Enhanced efficiency
Seamlessly move data and set up standard and tailored fields with the out-of-box Migration Wizard.Easy ticket movement
The Migration Wizard imports tickets and all linked records, maintaining the data structure unaffected on the Target.Always here for you
Our support agents is set to assist you through chat, email, or phone.Detailed replication framework
Our team will formulate a comprehensive plan for data import, guaranteeing a smooth process and secure records.Pre-built options and customizations
Pick pre-built options or seek personalization, and we'll confirm your data is preserved.
How Does FreeScout to Intercom Data Migration Go?
You can run data migration in five simple steps, with our automated migration tool. If you’re trying to organize a elaborate data structure, feel free to choose our tailored route. We’re ready to follow your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your FreeScout to Intercom Export
with These Functions
Have a automated data transfer experience that corresponds your company’s requirements. The Help Desk Migration service delivers functions to assist you to succeed your customer service records transfer in the painless approach.
Bypass attachments
Does your new help desk system deliver definite data storage? Skip attachments, especially if your current data lose no track of processes without them. The data import and export time will go down remarkably.
Choose a new tag to the imported tickets
Add tags to the moved tickets — so, you won’t blend them with those remaining. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Employ the attachment feature to Migrate inline images
Don’t want to lose images embedded into the tickets? You can migrate them to the targeted platform as attachments.
Demo with custom data: Pick 20 entities for transfer
Avoid any guessing. Prove that you recognize absolutely what the entities will look like at the end of you’ve imported them. Our Demo with custom data empowers you pick 20 entities for a test import.
Transfer newest data first
Opt for this option to import your newest records in a chronological flow, from most recent to oldest. The feature is applicable only to Full Migration.
Fix on your major tasks. We'll take the heavy lifting
Our automated migration service provides a productive solution, whether you’re importing your customer support operations from FreeScout to Intercom. With just a couple of clicks, your help desk system will be ready to work on a new solution — no need to tolerate any stoppage!
Data migration complies with security requirements
Help Desk Migration Wizard takes care of your records is secure throughout the migration process. To assure the utmost security of your help desk data whether they are in import or at rest, we implement valid procedures. Here is included conducting frequent security analysis, retaining our servers protected, complying with diverse regulations, and more.
Go with the migration solution that customers praise
Lots of efficient data import and exports and countless awards and approving reviews can prove the high standard of our migration service. Additionally, we don’t stop there. Going back to Help Desk Migration's calling is to involve all your data migration needs, we continue developing our tool and regularly enhance it with new options.
Apply straightforward mapping to deal with all your needs
Spare yourself the challenging work of adding not included data types or data entities along FreeScout to Intercom migration. So now you can map standard and custom data fields, apart from that change your data import and export right away our Migration Wizard. You retain the system of your business data with slight work.
Choose a fitting time for data migration
Start by the help desk migration whenever it fits into your operations. Start by migrating historical records and continue with move ahead to the Delta migration option to move your during migration updated records. Then, relax and greenlight our Migration Wizard make the rest.
Contact to our reliable support team
Don’t worry about facing tasks while doing your Supported Platform data migration. Help Desk Migration customer support team is ready to guide you with any problems. With years of mastery importing records, our pros are well-seasoned to provide a accomplished import of your data.
Your Help Desk Data Migration is Protected at Every Stage
Help Desk Migration app enables every import features without damaging on security. We commit to the latest recommendations, run frequent advancements, and unfailingly examine all facilities.
We apply a firm 2FA access policy
Our Migration Wizard uses 2FA access. On top of that, your company representatives can only import from FreeScout data if they got admin rights. Together, these safety measures eliminate the dangers of information leak.
We use Three-layer
We deliver 3 levels of records protection: physical (we protect our data hosting facilities against any intrusion), network (we take care of our networks against cyber abuse), and app (we take care of your business data within our importing service from illegal log in).
Meet industry-standard regulations
Our Help Desk Migration service corresponds to highest security principles, providing maximum protection for your data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security principles. And our extensive compliance list continues getting expanded.
How much does FreeScout to Intercom data migration cost?
How much will you need to invest in the switch from FreeScout to Intercom? The cost will largely build upon the business data volume you need to migrate, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceFeedback helps us advance our solution: Several thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
All-packed FreeScout to Intercom Import in a Couple Clicks
Migrate your records from FreeScout to Intercom effortlessly without confusing from what truly matters — fixing your customers’ concerns. Our service handles all the work behind the scenes whilst you simply enjoy applying your chosen platform.
More guides about data import
Interested to get more? Our help section is full of information on customer service improvement and help desk records import and export. Check it out!
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