Effortless FreeScout to Help Scout data migration service
Encrypted conversations, secure servers, up-to-date authorization ways
Automated method, never get downtime, excluded workflow pauses
Reasonable charging to provide an opportunity + fee balance
Brands among various fields lean on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by reviewing Source records, procedures, and applications. Review data cleaning and field alignment to the Target. Set up a replication scenario, including the framework and agent training.
Security and Compliance Review
Confirm data adheres to safety regulations. Configure permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Connect records fields amongst your Source and Target. Handpick in-built custom options from the set or ask for distinct customization for the record migration.
Demo Migration
Run a test Demo to see how the transmit solution functions. Review outcomes and modify settings as needed.
Data Verification
Confirm all replicated data in the Target is precise, complete, and adequately formatted.
Full Data Migration
Move all chosen data, consisting of tickets, contacts, attachments, and linked records.
Delta Migration
Catch any fresh or updated data that tweaked for the duration of the Full data replication.
Interval Migration*
Data transfer can be halted and resumed to align with your timeline, with no service disruption. You can pause up to five instances for five days per pause, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if required and save data backups.
What Entities Can You Migrate from FreeScout to Help Scout ?
With our Migration service, you can efficiently import and export hefty portions of various records entities to or from FreeScout to Help Scout. Take a look the details of record types you can migrate incorporating automated service without extra help from tech experts.
Do you want exclusive FreeScout to Help Scout migration inquirements?
Let's discuss your specific needs for a customized data import.
| FreeScout objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Companies | Companies | |
| Customers | Customers | |
| Conversations | Conversations | |
Why transfer with Help Desk Migration?
-
No downtime
Move records smoothly - ensure workflows on track and support customers without delays. -
Enhanced efficiency
Seamlessly transfer data and set up predefined and personalized fields with the automated Migration Wizard. -
Easy ticket movement
The Migration Wizard shifts tickets and all associated records, preserving the data structure unaffected on the Target. -
Always here for you
Our support agents is set to navigate you by means of chat, email, or phone. -
Detailed replication planning
Managers will develop a comprehensive plan for data import, securing a efficient process and protected data. -
Custom options available
Opt for automated options or seek specific adjustments, and we'll confirm your data is accurate.
How Does FreeScout to Help Scout Data Migration Run?
Our automated migration solution allows you export and import data in five simple moves. However, if you have special needs or a special data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your FreeScout to Help Scout Migrate
with These Functionalities
Have a seamless data replication experience that matches your company’s needs. The Help Desk Migration service offers functionalities to empower you to achieve your support service records migration in the smooth way.
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Bypass attachments
Does your destination help desk platform present compact data storage? Omit attachments, especially if your historical data drop none of its value without them. The migration time will scale down remarkably.
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Choose a additional tag to the migrated tickets
Are you going to run a current help desk tool during data import? To lessen mistakes, add tags to the migrated tickets to separate them from the existing ones.
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Employ the attachment option to Migrate inline images
Import the images set in into tickets as attachments. The data export time might be longer, but the images will be moved to a new customer service tool.
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Demo with custom data: Pick 20 entities for import
If you expect to look at how certain entities will look like in the new platform, schedule this free custom Demo and choose 20 entities for a migration.
-
Transfer newest data first
Opt for this castomization to transfer your newest records in a chronological order, from most recent to oldest. The option is applicable only to Full Migration.
Don’t empower data migration to mislead you from your business
Our automated migration tool offers an effective app, whether you’re migrating your customer service operations from FreeScout to Help Scout. With just a few clicks, your support service solution will be up and running on a targeted system — no need to suffer any delay!
Data import with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To ensure the maximum guard of your records whether they are in migration or at rest, we implement tried practices. These include handling frequent security scans, retaining our servers secured, complying with many regulations, and more.
Select the migration tool that customers recommend
Thousands of efficient data exports and a lot of awards and positive commentaries can prove the high quality of Help Desk migration service. And our aspiration for high quality does not terminate there. As long as our objective is to comprise most of your import and export requests, we continue getting better our solution and often strengthen it with useful capabilities.
Apply straightforward mapping to cover your most complex needs
Our solution will rescue you from copy pasting help desk data or making missing data types during FreeScout to Help Scout migration. Now you can map starting and custom-made fields, apart from that adjust your data import and export right away our tool. You preserve the structure of your support service data with small job.
Select a suitable time for data migration
Select the most suitable time to launch the help desk import operation. Get going by moving historical records and continue with move ahead to the Delta migration function to import your freshly changed data. Then, relax and allow our Migration Wizard take care of the rest.
Work with a support agents you can completely count on
Are you having issues with your Supported Platform data import? Help Desk Migration customer service representatives is ready to guide you with any setbacks. With years of experience moving data, our representatives are well-prepared to ensure a successful import/export of your data.
Your Help Desk Data Import and Export is the Whole Way Long
Employing Help Desk Migration service, you’ll never have to worry about safety of valuable data. We commit to the fresh requirements, set frequent updates, and invariably scan all servers.
We apply a strict 2FA authentication policy
Our Migration Wizard applies 2FA authentication. On top of that, only your business reps with admin rights can migrate your FreeScout data. Linked, these safety measures prevent the risk of information leakage.
3-level data safety
We ensure three levels of data safety: physical (we take care of our hosting equipment against any intrusion), network (we take care of our networks against digital attacks), and app (we protect your data within our importing service from unauthorized access).
We fulfill security fundamentals
We secure your business data based on all essential security principles. Our Help Desk Migration service holds an extended list of compliance, and we are expanding it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
How much does FreeScout to Help Scout data migration cost?
How much will you need to invest in the switch from FreeScout to Help Scout? The cost will largely lean on the records volume you require to migrate, the complexity of your specifications, and the options you’ll select or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us elevate our tool: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
All-packed FreeScout to Help Scout Import in a Few Clicks
Migrate your business records from FreeScout to Help Scout with no bother and with no disrupting your ultimate mission of dealing with your customers’ inquiries.
Find out more helpful insights about data migration
Interested to get more? Our help section is providing information on customer service advancement and help desk data import. Take a look at it!
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