Professional FreeScout to Freshservice data migration services
Encrypted communications, secured servers, newest authorization approaches
Automated approach, don't have time-out, no workflow drops
Flexible pricing to guarantee a feature + rate balance
Companies across many industries lean on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by determining Source records, modus operandi, and integrations. Examine data cleaning and field alignment to the Target. Create a migration plan, that encompasses the timeline and customer service reps training.
Security and Compliance Review
Confirm data complies with security requirements. Set permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Connect data fields among your Source and Target. Decide on automated custom options from the set or ask for particular customization for the record transmit.
Demo Migration
Initiate a trial Demo to understand how the migration app functions. Analyze outcomes and modify settings as needed.
Data Verification
Ensure all moved records in the Target is accurate, fully captured, and properly organized.
Full Data Migration
Transmit all chosen records, covering tickets, contacts, attachments, and linked data.
Delta Migration
Net any fresh or updated records that changed for the time of the Full data movement.
Interval Migration*
Data transmit can be halted and continued to fit your outline, with no downtime. You can halt up to five instances for five days per pause, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Turn off the Source if needed and secure data backups.
What Data Can You Import from FreeScout to Freshservice ?
With our Migration Wizard, you can without trouble migrate significant portions of different records entities to or from FreeScout to Freshservice. Review the set of records you can import or export implementing automation service without any assistance from tech experts.
Do you have specific FreeScout to Freshservice import or export needs?
Let's discuss your requirements for a custom data import.
| FreeScout objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Departments | |
| Customers | Requesters | |
| Conversations | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data without interruption - keep workflows on track and aid customers seamlessly.Enhanced efficiency
Seamlessly migrate data and arrange default and tailored fields with the smart Migration Wizard.Easy ticket transmiting
The Migration Wizard transmits tickets and all related data, keeping the data structure unaffected on the Target.Always here for you
Our support agents is available to support you via chat, email, or phone.Detailed import strategy
Our migration experts will create a well-defined plan for data import, ensuring a hassle-free process and protected data.Flexible customizations
Choose automated options or inquire about customization, and we'll confirm your data is on point.
How FreeScout to Freshservice Data Migration Runs
Our automated migration solution lets you import and export data in a few simple steps. If you’re trying to organize a elaborate data structure, feel free to choose our tailored method. We’re ready to follow your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your FreeScout to Freshservice Move
with These Opportunities
Use a tailored data transmition experience that meets your business needs. The Help Desk Migration service offers functionalities to handle you to achieve your customer service records migration in the automated and secure manner.
Bypass attachments
Does your desired support service platform enable limited data storage? Omit attachments, particularly if your historical data doesn’t suffer a loss of its value without them. The migration time will scale down remarkably.
Choose a additional tag to the exported tickets
Are you going to work a source help desk tool during data import? To reduce chaos, add tags to the migrated tickets to identify them from the remaining ones.
Migrate inline images as attachments
Import the images inserted into tickets as attachments. The migration time might take more time, but the images will never disappear along with the current a desired customer service tool.
Give a try to our Demo with custom records by migrating 20 entities
Avoid any guessing. Make sure you comprehend totally how the entities will look like after you’ve migrated them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test import.
Transfer newest records first
Select this castomization to transfer your newest records in a chronological order, from most recent to oldest. The capability applies exclusively to Full Migration.
Don’t greenlight data migration to mislead you from your business
Our automated migration tool offers a productive solution, whether you’re importing your help desk operations from FreeScout to Freshservice. With just a few clicks, your support service platform will be up and running on a selected system — no need to tolerate any break!
Data import and export with confidence
The Migration Wizard will take care of your data security during all phases of the migration process. To provide the maximum safety of your records whether they are in migration or at rest, we use tried practices. Here is contained handling constant security analysis, keeping our servers secured, following several instructions, and more.
Choose the migration service that clients love
Thousands of efficient data exports and a lot of awards and favorable commentaries can assure the value of our migration service. And our aspiration for value does not hold there. Since our aim is to comprise most of your import and export needs, we continue developing our tool and often enhance it with neat functioning.
Apply easy mapping to handle your most complex needs
Free yourself from the enduring work of adding lacking data types or help desk data throughout FreeScout to Freshservice migration. Our app empowers you map entities and transform your data import and export. This will preserve the original system of your records simply on your part.
Pick a convenient time for data import
Pick the most convenient time to set up the help desk data migration workflow. Start by moving historical records and then move ahead to the Delta function to import your most recently updated data. Then, relax and empower our Migration Wizard handle the rest.
Work with a support agents you can fully be sure of
Are you experiencing hardships with your Supported Platform migration? Our customer support representatives is all set to guide you with any tasks. With lots of successful data import and export familiarity, they can settle any hardship linked with your help desk data import or even arrange help throughout the full migration.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration service, you’ll never have to worry about safety of business data. We commit to the up-to-date standards, set regular updates, and invariably scan all facilities.
We apply a stringent two-factor authentication policy
Help Desk Migration Wizard shields your data from illegal getting access with 2FA authentication. Moreover, only your business reps with admin rights can export your FreeScout data. Combined, these safety measures terminate the risk of data leakage.
Three-layer data security
Help Desk Migration offers three levels of data security. At the physical layer, we shield our hosting equipment from logical and physical intrusion. At the app level, we cease any forbidden access to your business records on our platform. And, finally, on the network layer, we protect our networks against cyber abuse.
We comply with industry-standard levels
Help Desk Migration service commits to leading security standards, providing utmost greatest safety for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security principles. And our wast compliance list continues getting enlarged.
How much does FreeScout to Freshservice data migration cost?
How much will you need to invest in the switch from FreeScout to Freshservice? The price will mostly depend on the business data volume you need to transfer, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Set a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceFeedback inspires us level up our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
All-packed FreeScout to Freshservice Migration in Several Clicks
Import your data from FreeScout to Freshservice without trouble and with no confusing your ultimate purpose of setting right your customers’ matters.
Get more tips and tricks about data import and export
Interested to learn more? Our resources is packed with information on support service advancement and help desk business records import. Take a look at it!
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