Reliable eDesk to Zendesk data migration service
Encrypted dialogues, secured servers, newest authorization mechanisms
Automated approach, zero downtime, avoiding any workflow pauses
Reasonable pricing to ensure a feature + cost balance
Brands across many fields trust our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by assessing Source data, operations, and applications. Examine data cleansing and field matching to the Target. Formulate a transmit scenario, that covers the timeline and reps training.
Security and Compliance Review
Confirm data complies with security standards. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Connect data fields between the Source and Target. Choose in-built custom options from the menu or discuss certain personalization for the record movement.
Demo Migration
Initiate a free trial Demo to view how the movement service performs. Analyze outcomes and adapt mapping as required.
Data Verification
Confirm all transferred data in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transmit all chosen data, covering tickets, contacts, attachments, and related records.
Delta Migration
Net any fresh or updated data that changed during the Full data replication.
Interval Migration*
Data transmit can be halted and continued to suit your timeline, with no service disruption. You can halt up to five instances for a duration of five days each, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all users. Decommission the Source if needed and ensure data backups.
What Data Can You Migrate from eDesk to Zendesk ?
With our Migration tool, you can without difficulty migrate large piles of different records entities to or from eDesk to Zendesk. Examine the set of record types you can migrate implementing automation service without any assistance from tech service reps.
Do you want distinguishing eDesk to Zendesk import or export demands?
Let's discuss your specific needs for a personalized data import.
| eDesk objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Threads | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Move data without interruption - preserve workflows running smoothly and assist customers seamlessly.Enhanced efficiency
Seamlessly shift data and map default and personalized fields with the intelligent Migration Wizard.Easy ticket retrieval
The Migration Wizard transmits tickets and all connected records, ensuring the data structure intact on the Target.Always here for you
Our support agents is ready to support you using chat, email, or phone.Detailed migration strategy
Our migration experts will establish a clear plan for data import, providing a smooth process and reliable data.Flexible customizations
Opt for automated options or request customization, and we'll ensure your data is correct.
How Does eDesk to Zendesk Data Migration Run?
Our automated migration solution empowers you export and import records in five simple moves. However, if you have specific demands or a distinct data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your eDesk to Zendesk Import
with These Opportunities
Use a smooth data transmition experience that matches your company’s objectives. The Help Desk Migration service offers functions to empower you to accomplish your help desk records import in the automated and secure manner.
Bypass attachments
Does your desired support service platform enable small data storage? Leave behind attachments, particularly if your existing customer support records drop none of its value without them. The data import time will drop greatly.
Choose a additional tag to the exported tickets
Choose more tags to the imported tickets — just like that, you won’t misinterpret them with the left. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you know totally what the entities settle after you’ve exported them. Help Desk Migration’s Demo with custom data allows you handpick 20 entities for a test transfer.
Transfer newest records first
Select this option to move your most recent records in a chronological flow, from most recent to oldest. This automated option is applicable to Full Migrations.
Don’t let data migration to throw off you from your business
Our automated migration service offers a productive solution, whether you’re migrating your customer support operations from eDesk to Zendesk. With just a couple of clicks, your help desk platform will be up and running on a future solution — no need to tolerate any delay!
Data import and export meets security standards
Our Migration Wizard covers your business data is secure throughout the import or export process. To provide the supreme guard of your data whether they are in import or at rest, we apply tested procedures. Here is encompassed handling approved security audits, keeping our servers protected, following diverse instructions, and more.
Select the migration app that customers love
With numerous outstanding data exports performed by us, our migration service has obtained numerous service-associated awards and approving feedback. And our aim for high standard does not finish there. Going back to Help Desk Migration's purpose is to comprise nearly all of your import and export needs, we keep developing our tool and regularly strengthen it with new features.
Apply comprehensive mapping to handle all your needs
Relieve yourself from the enduring load of adding not included fields or help desk data at the time of eDesk to Zendesk migration. Our tool greenlights you map entities and transform your data migration. You get to preserve the structure of your business data with small job.
Pick a appropriate time for data migration
Get going by the help desk data migration anytime it fits into your business processes. Get going by migrating historical records and continue with move ahead to the Delta function to import your currently changed records. Then, relax and greenlight our service take care of the rest.
Work with a support agents you can fully rely on
Don’t worry about encountering challenges whilst performing your Supported Platform data migration. Greenlight Help Desk Migration support representatives study your task. With lots of involvement importing business data, Help Desk Migration experts are well-skilled to provide a well-done import of your records.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration app provides every import functions with no compromising on safety. We commit to the fresh recommendations, make proper updates, and consistently examine all facilities.
We apply a rigid 2FA access policy
Our Migration Wizard applies 2FA access. Besides, your business reps can only migrate eDesk data if they have admin rights. Collect, these security measures terminate the dangers of information leakage.
3-level business data safety
We enable 3 levels of data security: physical (we protect our data hosting facilities against any intrusion), network (we protect our networks against cyber harm), and app (we take care of your business records within our data importing service against forbidden entry).
We fulfill protection regulations
Help Desk Migration service fulfills to leading security levels, delivering utmost greatest safety for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection levels. And our broad compliance list keeps getting enlarged.
How much does eDesk to Zendesk data migration cost?
How much will you need to invest in the switch from eDesk to Zendesk? The price will largely depend on the records volume you require to transfer, the complexity of your demands, and the options you’ll select or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us level up our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Your Trusted Zendesk Import Tool
Regarding Zendesk import and Zendesk data migration, Help Desk Migration is your trusted partner. Our robust Zendesk data importer streamlines the entire process, offering a comprehensive suite of Zendesk import solutions. From initiating Zendesk CSV import to meticulous custom field mapping, including custom user field and custom organization field integration, we've got your data transition needs covered.
Our dedication to preserving the integrity of your data, including email addresses and business rules, is evident in our meticulous Zendesk import process. Our user-friendly import app is designed with various import types and options in mind, making Zendesk import automation a breeze. Whether you're managing extensive CSV data files, executing ticket imports, optimizing bulk user and organization imports, or exploring additional import types such as bulk user import features, Help Desk Migration ensures a seamless transition.
Discover the convenience of our bulk import feature and fine-tune your Zendesk import with the bulk user import option. Trust Help Desk Migration for a hassle-free Zendesk data migration experience, where every aspect of the Zendesk import automation is optimized to perfection.
All-packed eDesk to Zendesk Migration in Several Clicks
Migrate your records from eDesk to Zendesk painlessly and with no confusing your top objective of working out your clients’ inquiries.
Get more tips and tricks about data import and export
Willing to know more about help desk software import and export and support service upgrading? Check out our help section.
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