Secure eDesk to Intercom data migration service
Encrypted chats, secure servers, up-to-date authorization ways
Automated approach, zero downtime, avoiding any workflow breaks
Flexible charging to ensure an opportunity + fee balance
Clients across various industries pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by assessing Source data, procedures, and integrations. Examine data cleansing and field alignment to the Target. Make a transfer strategy, that encompasses the agenda and agent training.
Security and Compliance Review
Ensure data adheres to security standards. Grant permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Map records fields between the Source and Target. Handpick automated custom options from the menu or ask for unique customization for the data transmit.
Demo Migration
Initiate a free test Demo to see how the replication solution performs. Analyze results and modify mapping as needed.
Data Verification
Ensure all transferred data in the Target is genuine, complete, and properly organized.
Full Data Migration
Transmit all chosen data, consisting of tickets, contacts, attachments, and correlated data.
Delta Migration
Net any fresh or updated data that tweaked for the duration of the Full data movement.
Interval Migration*
Data transmit can be halted and resumed to cohere your schedule, with no downtime. You can halt up to five times for five days per pause, organized by our sales squad during business hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Decommission the Source if required and save data backups.
What Entities Can You Migrate from eDesk to Intercom ?
With our Migration app, you can easily import and export hefty piles of different data entities to or from eDesk to Intercom. Check out the selection of entities you can import or export applying automation without any assistance from tech support agents.
Do you have peculiar eDesk to Intercom migration demands?
Drop us a line for a customized data import.
| eDesk objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Users | Admins | |
| Customers | Users and leads | |
| Threads | Conversations | |
Why transmit with Help Desk Migration?
Without downtime
Migrate records without disruption - preserve workflows efficient and support customers seamlessly.Enhanced efficiency
Effortlessly move data and map predefined and custom fields with the automated Migration Wizard.Streamlined ticket retrieval
The Migration Wizard transmits tickets and all linked records, ensuring the data structure consistent on the Target.Dedicated support service
Our support team is ready to guide you using chat, email, or phone.Comprehensive migration planning
Our migration experts will formulate a clear plan for data import, providing a efficient process and reliable data.Flexible customizations
Choose automated options or request specific adjustments, and we'll make sure your data is accurate.
How Does eDesk to Intercom Data Migration Work?
Our automated migration tool greenlights you export and import records in five simple steps. If you’re dealing with a unique data structure, feel free to select our adjusted approach. We’re up for it to satisfy your unique requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your eDesk to Intercom Export
with These Features
Get a automated data replication experience that aligns your company’s objectives. The Help Desk Migration service offers functions to aid you to complete your help desk data transfer in the painless route.
Skip attachments
Does your desired help desk platform offer small data storage? Leave behind attachments, particularly if your historical data drop none of its value without them. The data migration time will go down significantly.
Add a additional tag to the migrated tickets
Choose more tags to the migrated tickets — like so, you won’t jumble them with the left. You may further categorize the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Demo with custom data: Select 20 entities for transfer
Don’t take any chances. Prove that you know entirely what the entities will look like after you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you appoint 20 entities for a test migration.
Migrate newest data first
Select this option to transfer your most recent records in a chronological order, from newest to oldest. The capability is applicable only to Full Migration.
Stay focused on your core business. We'll take care of the heavy lifting
Our automated migration service provides an efficient solution, whether you’re importing your customer service operations from eDesk to Intercom. With just a few clicks, your support service solution will be up and running on a selected system — no need to tolerate any interruption!
Data import and export complies with security requirements
The Migration Wizard will take care of your data security during all phases of the migration process. To provide the maximum guard of your support service records whether they are in migration or at rest, we use valid practices. These include handling proper security analysis, reserving our servers protected, obeying several directs, and more.
Choose the migration solution that customers recommend
Thousands of successful data import and exports and numerous awards and inspiring commentaries can confirm the quality of our migration service. And our striving towards excellence does not drop there. Help Desk Migration team continue to refine our Migration Wizard and introduce new options to ensure we’re covering all your migration requirements.
Enjoy comprehensive mapping to cover all your needs
Rescue yourself from the long-lasting task of adding missing fields or help desk data amidst eDesk to Intercom migration. So now you can map regular and custom data fields, or otherwise tailor your data import right in our migration service. You preserve the structure of your records with minimum work.
Pick a fitting time for data migration
Pick the most fitting time to launch the help desk data import process. Start by moving historical data and then go for the Delta migration function to move your freshly updated records. Then, relax and let our platform handle the rest.
Work with a support team you can completely rely on
Don’t worry about confronting challenges while running your Supported Platform migration. Let our customer support team inspect your issue. With years of familiarity importing business data, our representatives are well-equipped to provide a accomplished import/export of your data.
Your Help Desk Data Import and Export is the Whole Way Long
Employing Help Desk Migration tool, you’ll never have to worry about security of business data. We commit to the latest requirements, run proper updates, and invariably audit all systems.
We use a firm 2FA access policy
Our Migration Wizard shields your data from unauthorized getting access with two-factor authentication. What’s more, only users with admin rights can migrate your eDesk records. Together, these security measures remove the risk of information leakage.
3-level business data protection
We offer three levels of data safety: physical (we take care of our data hosting equipment against any attacks), network (we protect our networks against digital abuse), and application (we take care of your business records within our importing platform against forbidden log in).
We comply with safety regulations
Help Desk Migration service corresponds to top security levels, ensuring utmost greatest safety for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection standards. And our extensive compliance portfolio keeps getting enlarged.
How much does eDesk to Intercom data migration cost?
How much will you need to invest in the switch from eDesk to Intercom? The cost will largely lean on the data volume you need to transfer, the complexity of your demands, and the options you’ll choose or custom work you’ll request. Set a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us improve our tool: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Full eDesk to Intercom Import in a Few Clicks
Migrate your records from eDesk to Intercom efficiently and with no confusing your ultimate goal of addressing your customers’ concerns.
Get more helpful insights about data migration
Willing to know more about help desk business records migration and customer service improvement? Check out our help section.
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