Secure eDesk to CSV data migration service
Encoded chats, secure servers, newest authorization mechanisms
Automated process, no operations downtime, avoiding any workflow drops
Flexible charging to provide an opportunity + cost balance
We’ve gained the authority of clients across areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by reviewing Source data, operations, and integrations. Evaluate data cleansing and field mapping to the Target. Develop a movement strategy, featuring the outline and employee training.
Security and Compliance Review
Make sure data adheres to safety regulations. Grant permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Match records fields amongst the Source and Target. Define automated custom settings from the menu or request unique personalization for the data transition.
Demo Migration
Start a free test Demo to see how the replication service performs. Check outcomes and adjust settings as required.
Data Verification
Ensure all transmitted data in the Target is genuine, complete, and properly structured.
Full Data Migration
Transfer all selected data, containing tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any new or updated data that tweaked during the Full data movement.
Interval Migration*
Data movement can be paused and resumed to cohere your outline, with no downtime. You can stop up to five instances for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Deactivate the Source if required and store data backups.
What Entities Can You Migrate from eDesk to CSV ?
With Help Desk Migration app, you can efficiently import and export solid piles of varied records types to or from eDesk to CSV. Here’s the set of entities you can import using automated service by yourself from tech representatives.
Do you have peculiar eDesk to CSV migration demands?
Let us know about a customized data import.
| eDesk entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Contacts | |
| Threads | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records seamlessly - preserve workflows intact and support customers without delays.Increased efficiency
Quickly move data and set up predefined and tailored fields with the automated Migration Wizard.Seamless ticket migration
The Migration Wizard imports tickets and all linked records, ensuring the data structure unalterred on the Target.Expert support
Our support crew is equipped to assist you using chat, email, or phone.Effective movement planning
Our team will formulate a comprehensive plan for data import, providing a smooth process and reliable data.Pre-built options and customizations
Choose pre-built options or seek specific adjustments, and we'll verify your data is accurate.
How Does eDesk to CSV Data Migration Work?
You can carry out records migration in five simple steps, with our automated migration app. If you’re dealing with a elaborate data structure, feel free to choose our tailored method. We’re all set to meet your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your eDesk to CSV Export
with These Functions
Acquire a automated data replication experience that matches your company’s objectives. The Help Desk Migration service brings functions to enhance you to succeed your customer service data transmitting in the most suitable manner.
Leave behind attachments
Does your expected help desk system deliver small data storage? Leave behind attachments, specially if your existing customer support records lose no track of processes without them. The data import and export time will scale down significantly.
Demo with custom data: Handpick 20 entities for transfer
Don't waste your time on doubts. Prove that you recognize fully what the entities will look like after you’ve exported them. Our Demo with custom data empowers you handpick 20 entities for a test migration.
Move newest data first
Choose this option to import your newest records in a chronological flow, from newest to oldest. This custom capability is applicable to Full Migrations.
Don’t let data migration to throw off you from your tasks
Whether you’re moving from eDesk to CSV, make use of our automated migration service. It will allow you to import all your records to a future help desk platform in just a couple of clicks. Thus, you will receive your migration finished in a timely fashion without putting critical works on the shelf.
Data migration complies with security requirements
Help Desk Migration Wizard takes care of your business data is secure throughout the migration process. To confirm the supreme security of your help desk data whether they are in import or at rest, we implement proven modes. Here is included handling proper security scans, retaining our servers protected, meeting several commands, and more.
Choose the migration solution that customers recommend
Lots of successful migrations and lots of awards and favorable commentaries can confirm the value of Help Desk migration service. What’s more, we enlarge our feature list. Help Desk Migration team proceed to get better our solution and present fresh features to handle we’re covering all your data import needs.
Benefit from clear mapping to cover all your needs
Rescue yourself from the enduring task of adding nonexistent data types or help desk data amidst eDesk to CSV migration. Help Desk Migration service lets you map entities and transform your data import. You retain the system of your records with minimal job.
Choose a fitting time for data migration
Start by the help desk import anytime it fits into your operations. Start by migrating historical data and later go for the Delta migration function to migrate your during migration changed records. Then, relax and greenlight our solution take care of the rest.
Work with a support pros you can completely count on
Don’t worry about encountering hardships whilst doing your Supported Platform data migration. Let Help Desk Migration customer service agents explore your issue. With multiple well-done data export/import familiarity, they can fix any hardship associated with your help desk data import or even deliver help along the full record migration.
Your Help Desk Data Migration is the Whole Way Long
Applying Help Desk Migration app, don't worry about security of critical records. We constantly test all facilities and make updates, so that your business data is protected according to the latest recommendations.
We employ a firm 2FA access policy
Help Desk Migration Wizard uses 2FA access. Moreover, your company representatives can only import from eDesk data if they got admin rights. Combined, these safeguards avoid the dangers of data leak.
3-level business data security
We provide 3 layers of business data protection: physical (we take care of our data hosting equipment against physical and logical attacks), network (we take care of our networks against cyber abuse), and application (we take care of your records within our data migration platform from illegal access).
We comply with safety fundamentals
Our Help Desk Migration service corresponds to highest security levels, providing utmost greatest security for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security standards. And our extended compliance portfolio continues getting enlarged.
What is the cost of your eDesk to CSV data migration?
And now to the burning question. How much will it cost to switch from eDesk to CSV? The cost will largely lean on the business data volume you need to move, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
Packed eDesk to CSV Import in a Few Clicks
Import your business data from eDesk to CSV effortlessly without disorganizing from what really matters — putting right your customers’ inquiries. Our tool manages all the work behind the scenes whilst you simply enjoy using your selected platform.
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