Dynamics 365 to Freshservice data migration made automatedly
Encoded communications, safe servers, advanced authorization approaches
Automated method, never get downtime, no workflow drops
Fair pricing to ensure a function + rate balance
Businesses across various industries prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by assessing Source records, modus operandi, and apps. Review data cleaning and field matching to the Target. Produce a migration strategy, that encompasses the outline and agent coaching.
Security and Compliance Review
Make sure data complies with security standards. Set permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Match data fields between your Source and Target. Settle on pre-built custom options from the set or discuss particular customization for the data transmit.
Demo Migration
Start a trial Demo to figure out how the transfer app operates. Review outcomes and adapt mapping as needed.
Data Verification
Verify all replicated data in the Target is accurate, fully captured, and appropriately formatted.
Full Data Migration
Replicate all selected data, including tickets, contacts, attachments, and related information.
Delta Migration
Catch any new or updated data that altered for the time of the Full data transfer.
Interval Migration*
Data transition can be paused and restarted to match your outline, with zero interruption. You can pause up to five instances for a duration of five days each, arranged by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Decommission the Source if necessary and ensure data backups.
What Types of Data Can You Migrate from Dynamics 365 to Freshservice ?
With Help Desk Migration Wizard, you can painlessly import or export massive amount of various records entities to or from Dynamics 365 to Freshservice. Inspect the selection of entities you can import or export using automated service without any assistance from tech support agents.
Do you need nonstandard Dynamics 365 to Freshservice import needs?
Let's discuss your requirements for a nonstandard data import.
| Dynamics 365 entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Accounts | Departments | |
| Contacts | Requesters | |
| Cases | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Knowledge articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Transfer data seamlessly - keep workflows running smoothly and serve customers continuously.Increased efficiency
Quickly migrate data and map standard and tailored fields with the out-of-box Migration Wizard.Seamless ticket movement
The Migration Wizard imports tickets and all related records, keeping the data structure intact on the Target.Expert support
Our support crew is set to assist you via chat, email, or phone.Effective replication framework
Managers will create a clear plan for data import, ensuring a hassle-free process and safe data.Custom options available
Select pre-built options or request personalization, and we'll ensure your data is preserved.
How Does Dynamics 365 to Freshservice Data Migration Perform?
Our automated migration app lets you export and import data in a few simple actions. If you’re dealing with a unique data structure, feel free to go with our customized approach. We’re in place to satisfy your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Dynamics 365 to Freshservice Move
with These Functions
Acquire a tailored data transfer experience that aligns your business preferences. The Help Desk Migration service offers functionalities to aid you to accomplish your customer service data movement in the most suitable manner.
Apply a new tag to the imported tickets
Are you going to use a source help desk platform during data import? To avoid mistakes, apply extra tags to the imported tickets to differentiate them from the existing ones.
Check out our Demo with custom records by moving 20 entities
Don't waste your time on doubts. Make sure you know exactly how the entities look like after you’ve copied them. Help Desk Migration’s Demo with custom data allows you appoint 20 entities for a test export.
Move newest records first
Opt for this castomization to move your most recent records in a chronological order, from newest to oldest. The option applies only to Full Migration.
Don’t greenlight data migration to lead away you from your business
Whether you’re importing from Dynamics 365 to Freshservice, call into play our automated migration solution. It will help you to import all your records to a selected platform in just a few clicks. Thus, you will have your migration finished quickly without putting critical tasks on the shelf.
Data import with confidence
Our Migration Wizard takes care of your customer service data is safe throughout the import process. To ensure the highest guard of your data whether they are in migration or at rest, we implement established practices. These include running proper security scans, retaining our servers safe, following numerous instructions, and more.
Use the migration service that customers praise
With a plenty of successful data migrations under our belt, Help Desk migration service has gained a lot of service-associated awards and positive feedback. On top of that, we grow our functions. Help Desk Migration team move ahead to get better our app and introduce useful capabilities to cover we’re involving nearly all of your data migration requests.
Benefit from straightforward mapping to deal with your most complex needs
Help Desk Migration service will free your up from copy-pasting business data or setting missing data types during Dynamics 365 to Freshservice migration. Help Desk Migration tool lets you map entities and change your data import and export. This will sustain the starting system of your data simply on your side.
Select a convenient time for data migration
Begin by the help desk data migration anytime it fits into your business processes. Begin by moving historical data and then go for the Delta migration opportunity to move your most recently changed tickets. Then, relax and allow our migration app handle the rest.
Work with a support pros you can fully rely on
Are you encountering issues with your Supported Platform migration? Our support pros is all set to help you with any problems. With years of expertise importing business data, our experts are well-equipped to ensure a successful migration of your records.
Your Help Desk Data Import or Export is Secured at Every Stage
Employing Help Desk Migration solution, you’ll never have to worry about security of business data. We constantly analyse all servers and make updates, so that your business data is shielded according to the latest standards.
We employ a stringent 2FA authentication policy
Help Desk Migration Wizard secured your business records from illegal acquiring access with two-factor authentication. Moreover, users can only import from Dynamics 365 records if they got admin rights. Together, these safeguards remove the risk of data leakage.
We apply 3-layer
Help Desk Migration delivers three layers of data security. At the physical level, we shield our hosting equipment from any intrusion. At the application level, we prevent any unauthorized entry to your business data on our platform. And, last but not least, on the network layer, we protect our networks against cyber attacks.
We meet industry-standard regulations
We take care of your data based on all required security levels. Help Desk Migration has an extensive portfolio of compliance, and we continue expanding it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your Dynamics 365 to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Dynamics 365 to Freshservice? The price will largely build upon the business data volume you want to migrate, the complexity of your specifications, and the options you’ll use or custom work you’ll ask for. Set a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceReviews inspires us advance our solution: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Packed Dynamics 365 to Freshservice Migration in a Couple Clicks
Migrate your data from Dynamics 365 to Freshservice without trouble and without disrupting your utmost mission of settling your customers’ concerns.
Find out more additional resources about data import
Willing to know more about help desk data import and customer service improvement? Check out our resources.
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