Fast & safe Dixa to Salesforce Service Cloud data migration services
Encrypted communications, secured servers, newest authorization methods
Automated method, don't have time-out, excluded workflow drops
Deal pricing to deliver a function + charge balance
Customers among different industries select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, workflows, and integrations. Review data filtering and field alignment to the Target. Create a transfer tactic, involving the timeline and agent coaching.
Security and Compliance Review
Ensure data complies with security protocols. Configure permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Pick automated custom settings from the list or ask for certain customization for the record replication.
Demo Migration
Set up a trial Demo to understand how the transfer tool functions. Review outcomes and modify settings as needed.
Data Verification
Check all moved records in the Target is precise, fully captured, and properly formatted.
Full Data Migration
Move all selected records, covering tickets, contacts, attachments, and associated data.
Delta Migration
Catch any new or updated records that altered at the time of the Full data movement.
Interval Migration*
Data transfer can be paused and continued to match your outline, with no downtime. You can pause up to five instances for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Disable the Source if necessary and ensure data backups.
What Records Can You Import from Dixa to Salesforce Service Cloud ?
With our Migration Wizard, you can conveniently import or export sizable portions of various records entities to or from Dixa to Salesforce Service Cloud. Review the set of data types you can import or export implementing automation without extra guidance from tech support team.
Do you look for specific Dixa to Salesforce Service Cloud import or export inquirements?
Let's discuss your requirements for a personalized data import.
| Dixa objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Agents and admins | Users | |
| Users | Contacts | |
| Conversations | Cases | |
Why transfer with Help Desk Migration?
No downtime
Import data seamlessly - ensure workflows operational and assist customers continuously.Enhanced efficiency
Effortlessly migrate data and configure standard and tailored fields with the intelligent Migration Wizard.Streamlined ticket transmiting
The Migration Wizard replicates tickets and all related data, preserving the data structure unchanged on the Target.Dedicated support service
Our support team is available to assist you by means of chat, email, or phone.Comprehensive import strategy
Managers will create a detailed plan for data import, securing a seamless process and protected data.Custom options available
Decide on pre-built options or ask for personalization, and we'll guarantee your data is correct.
How Dixa to Salesforce Service Cloud Data Migration Runs
You can carry out records import in five simple moves, applying our automated migration service. However, if you have specific needs or a distinct data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Dixa to Salesforce Service Cloud Move
with These Functions
Share a tailored data transmition experience that corresponds your business needs. The Help Desk Migration service brings features to enable you to achieve your help desk records transfer in the automated and secure route.
Skip attachments
Does your destination platform deliver compact data storage? Omit attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The migration time will cut down remarkably.
Migrate inline images as attachments
Migrate the images added into tickets as attachments. The data import time might take more time, but the images will never disappear along with the existing a new help desk system.
Take a look our Demo with custom records by moving 20 entities
Don’t take any chances. Make sure you understand totally how the entities will look like after you’ve copied them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test import.
Migrate newest records first
Opt for this feature to transfer your newest records in a chronological order, from most recent to oldest. This out-of-the-box capability is applicable to Full Migrations.
Don’t allow data migration to mislead you from your tasks
Our automated migration tool offers an efficient app, whether you’re migrating your customer support operations from Dixa to Salesforce Service Cloud. With just a couple of clicks, your help desk system will be ready to work on a chosen solution — no need to bear any delay!
Data import with confidence
Our Migration Wizard takes care of your records is safe throughout the migration process. We deliver maximum business records safety applying tested modes, added to regulatory compliance, accepted server safekeeping, and proper security analysis.
Move ahead with the migration service that clients praise
With thousands of successful data migrations done by our Migration Wizard, Help Desk migration service has earned a lot of service-associated awards and positive reviews. And our aspiration for value does not terminate there. Help Desk Migration team go to advance our solution and deliver fresh functioning to take care of we’re meeting all your migration inquirements.
Enjoy easy mapping to handle your most complex needs
Relieve yourself from the enduring chore of adding wanted fields or records at the time of Dixa to Salesforce Service Cloud migration. So now you can map standard and custom-made fields, apart from that modify your data import and export right away our migration app. This will sustain the starting structure of your data straightforwardly on your part.
Select a convenient time for data import
Start by the help desk import anytime it fits into your workflow. On top of that, our Delta feature will greenlight you to export the freshly changed data after the historical customer service data was exported. Then, relax and greenlight our solution take care of the rest.
Work with a support team you can fully depend on
Are you dealing with hardships with your Supported Platform data import? Empower Help Desk Migration service team check your task. With multiple well-done data import and export involvement, they can fix any task connected with your customer support migration or even supply guidance along the total record migration.
Your Help Desk Data Import is the Whole Way Along
Using Help Desk Migration service, you’ll never have to worry about safety of business data. We commit to the recent recommendations, set proper advancements, and unfailingly examine all servers.
We use a stringent two-factor authentication policy
Our Migration Wizard uses two-factor authentication. Besides, your company representatives can only migrate Dixa records if they have admin rights. With these safety functions arranged, you don't worry about information leakage.
Three-layer data security
Help Desk Migration provides three levels of business records security. At the physical layer, we cover our hosting equipment from logical and physical attacks. At the app layer, we cease any unauthorized log in to your data on our service. And, finally, on the network layer, we secure our networks against cyber abuse.
We satisfy industry-standard principles
We take care of your records based on all integral security levels. Our Help Desk Migration service has an broad list of compliance, and we continue expanding it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
How much does Dixa to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Dixa to Salesforce Service Cloud? The price will mostly build upon the business data volume you need to migrate, the complexity of your requirements, and the options you’ll choose or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceFeedback inspires us advance our solution: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full Dixa to Salesforce Service Cloud Migration in Several Clicks
Export your business records from Dixa to Salesforce Service Cloud easily with no confusing from what truly matters — sorting out your clients’ inquiries. Our tool carries out all the work behind the scenes whilst you simply enjoy using your selected platform.
Find out more additional resources about data import and export
Interested to learn more? Our blog is providing information on support service advancement and help desk data migration. Take a look at it!
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