Dixa to Intercom data migration done easily
Encoded dialogues, safe servers, newest authorization mechanisms
Automated process, no operations time-out, reduced workflow breaks
Fair pricing to deliver a feature + cost balance
Businesses across different niches trust us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source data, operations, and integrations. Review data cleansing and field mapping to the Target. Formulate a transmit tactic, involving the timeline and agent coaching.
Security and Compliance Review
Make sure data complies with security protocols. Establish permissions and access controls to protect the migration.
Migration
Data Mapping and Customization
Match data fields amid the Source and Target. Choose automated custom settings from the menu or request distinct tailoring for the data replication.
Demo Migration
Carry out a free trial Demo to check how the movement service works. Review outcomes and adjust mapping as you wish.
Data Verification
Verify all transmitted records in the Target is correct, complete, and properly formatted.
Full Data Migration
Transfer all chosen records, covering tickets, contacts, attachments, and related data.
Delta Migration
Capture any fresh or updated records that changed during the Full data migration.
Interval Migration*
Data movement can be halted and restarted to suit your schedule, with no downtime. You can pause up to five instances for five days each, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Disable the Source if needed and secure data backups.
What Kind of Records Can You Import from Dixa to Intercom ?
With Help Desk Migration tool, you can smoothly migrate large volumes of various records types to or from Dixa to Intercom. Examine the parameters of data types you can import or export implementing automated service without extra help from tech service reps.
Do you need distinguishing Dixa to Intercom import requirements?
Drop us a line for a personalized data import.
| Dixa entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Agents and admins | Admins | |
| Users | Users and leads | |
| Conversations | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data smoothly - maintain workflows running smoothly and assist customers seamlessly.Increased efficiency
Quickly shift data and configure default and custom fields with the intelligent Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all connected data, maintaining the data structure intact on the Target.Expert support
Our support crew is equipped to navigate you through chat, email, or phone.Effective movement framework
Our team will establish a detailed plan for data import, guaranteeing a smooth process and secure data.Pre-built options and customizations
Select automated options or ask for customization, and we'll ensure your data is correct.
How Dixa to Intercom Data Migration Flows
You can carry out records migration in a few simple moves, using our automated migration service. If you’re trying to organize a unique data structure, feel free to select our adjusted approach. We’re all set to satisfy your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Dixa to Intercom Import
with These Functionalities
Leverage a smooth data transfer experience that reconciles your company’s requirements. The Help Desk Migration service brings functions to enhance you to accomplish your help desk data import in the automated and secure manner.
Leave behind attachments
Does your expected support service platform present definite data storage? Skip attachments, especially if your historical support service data lose no track of processes without them. The data import time will decrease significantly.
Apply a additional tag to the imported tickets
Are you going to run a existing platform during data migration? To reduce mistakes, apply tags to the migrated tickets to highlight them from the existing ones.
Take advantage of the attachment option to Import inline images
Import the images set in into tickets as attachments. The data migration time might go up, but the images will never disappear along with the source a new help desk platform.
Demo with custom data: Handpick 20 entities for export
If you need to look at how selected entities look like in the expected help desk solution, schedule this free custom Demo and hand-pick 20 entities for a import.
Move newest records first
Opt for this option to import your most recent records in a chronological flow, from newest to oldest. This automated feature is exclusive to Full Migrations.
Don’t let data migration to distract you from your tasks
Our automated migration tool delivers a powerful tool, whether you’re importing your customer service operations from Dixa to Intercom. With just a couple of clicks, your support service platform will be ready to work on a selected solution — no need to suffer any delay!
Data migration meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. We keep supreme data defence incorporating proven modes, with regulatory compliance, proper server safekeeping, and constant security analysis.
Use the migration app that clients love
A collection of successful data imports and a lot of awards and favorable mentions can prove the quality of Help Desk migration service. And our goal of quality does not end there. Help Desk Migration team proceed to grow our Migration Wizard and move forward novel functioning to handle we’re covering all your data migration needs.
Benefit from clear mapping to deal with all your needs
Help Desk Migration app will rescue you from copypasting data entities or creating missing record types at the time of Dixa to Intercom migration. So now you can map starting and custom-made ticket fields, or else transform your data migration right in our Migration Wizard. This will retain the original structure of your records without difficulty on your part.
Choose a appropriate time for data import
Choose the most appropriate time to run the help desk migration process. Additionally, Help Desk Migration Delta function will empower you to import the currently changed entities after the historical data was moved. Then, relax and empower our platform take care of the rest.
Work with a support pros you can fully depend on
Are you confronting difficulties with your Supported Platform data migration? Help Desk Migration customer service pros is up for it to work with you with any issues. With lots of accomplished data export/import familiarity, they can fin a solution to any hardship joined with your help desk migration or even offer help throughout the total data import.
Your Help Desk Data Migration is Secured at Each Stage
Help Desk Migration tool provides endless import options without compromising on safety. We commit to the up-to-date requirements, run constant advancements, and invariably check all servers.
We employ a rigid two-factor access policy
Help Desk Migration Wizard applies two-factor access. Additionally, only your agents with admin rights can migrate your Dixa records. With these security functions arranged, you won’t have to worry about information leak.
We use 3-layer
Help Desk Migration enables three levels of business data protection. At the physical level, we cover our hosting facilities from any attacks. At the application layer, we cease any unauthorized log in to your records on our service. And, last but not least, on the network layer, we secure our networks from cyber attacks.
We meet protection principles
We secure your business data based on all key security levels. Help Desk Migration service possesses an comprehensive portfolio of compliance, and we are growing it. At the moment, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
What is the cost of your Dixa to Intercom data migration?
And now to the burning question. How much will it cost to switch from Dixa to Intercom? The price will mostly depend on the data volume you need to migrate, the complexity of your demands, and the features you’ll select or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews motivates us elevate our service: Some thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Packed Dixa to Intercom Migration in a Couple Clicks
Export your data from Dixa to Intercom efficiently with no disarranging from what truly matters — working out your clients’ requests. Help Desk Migration solution does all the work behind the scenes when you simply enjoy applying your chosen platform.
More tips and tricks about data import
Willing to know more about help desk software migration and support service improvement? Check out our resources.
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