Professional Dixa to Help Scout data migration services
Encrypted dialogues, secured servers, leading authorization approaches
Automated process, no downtime, no workflow pauses
Flexible pricing to ensure a feature + rate balance
Businesses among various areas pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by assessing Source records, modus operandi, and applications. Evaluate data cleaning and field alignment to the Target. Develop a migration plan, featuring the outline and reps training.
Security and Compliance Review
Confirm data complies with security standards. Set permissions and access settings to safeguard the transfer.
Migration
Data Mapping and Customization
Connect data fields between your Source and Target. Settle on in-built custom settings from the set or ask for unique tailored adjustments for the data transition.
Demo Migration
Initiate a free trial Demo to view how the migration app functions. Check results and alter settings as necessary.
Data Verification
Ensure all migrated data in the Target is accurate, fully captured, and adequately structured.
Full Data Migration
Migrate all selected data, involving tickets, contacts, attachments, and linked records.
Delta Migration
Capture any new or updated data that changed for the time of the Full data replication.
Interval Migration*
Data migration can be paused and continued to fit your timeline, with no service disruption. You can stop up to five times for five days per pause, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Decommission the Source if needed and protect data backups.
What Data Can You Import from Dixa to Help Scout ?
With our Migration tool, you can without difficulty migrate massive portions of varied data types to or from Dixa to Help Scout. Here’s the set of records you can import using automated tool without extra guidance from tech support agents.
Do you have distinguishing Dixa to Help Scout import or export needs?
Let us know you need a customized data import.
| Dixa objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Agents and admins | Users | |
| Users | Customers | |
| Conversations | Conversations | |
Why migrate with Help Desk Migration?
-
Zero downtime
Migrate data smoothly - keep workflows on track and support customers continuously. -
Enhanced efficiency
Seamlessly shift data and map default and personalized fields with the automated Migration Wizard. -
Easy ticket transfer
The Migration Wizard transmits tickets and all connected records, keeping the data structure unaffected on the Target. -
Always here for you
Our support agents is prepared to navigate you via chat, email, or phone. -
Detailed transfer strategy
Our team will establish a clear plan for data import, ensuring a hassle-free process and protected data. -
Pre-built options and customizations
Choose pre-built options or request customization, and we'll confirm your data is accurate.
How Does Dixa to Help Scout Data Migration Work?
Our automated migration solution empowers you export and import data in a few simple moves. If you’re dealing with a unique data structure, feel free to go with our customized mode. We’re all set to comply with your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Dixa to Help Scout Import
with These Functionalities
Use a smooth data transmition experience that corresponds your business needs. The Help Desk Migration service brings functionalities to assist you to achieve your customer service data transmitting in the most suitable mode.
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Bypass attachments
Does your new platform present limited data storage? Omit attachments, specially if your current support data lose no track of processes without them. The migration time will trim considerably.
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Choose a new tag to the exported tickets
Add tags to the imported tickets — this way, you won’t mess them with the existing. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
-
Migrate inline images as attachments
Migrate the images set in into tickets as attachments. The data import time might be longer, but the images will be moved to a destination help desk solution.
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Check out our Demo with custom records by migrating 20 entities
If you require to see how chosen entities settle in the future support service platform, schedule this free custom Demo and select 20 entities for a migration.
-
Transfer newest records first
Choose this castomization to transfer your newest records in a chronological order, from newest to oldest. This automated option is applicable to Full Migrations.
Fix on your main business. We'll do the heavy lifting
Our automated migration service offers a powerful solution, whether you’re migrating your customer support operations from Dixa to Help Scout. With just a couple of clicks, your help desk platform will be up and running on a selected platform — no need to bear any holdback!
Data migration meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. We provide highest business records defence using valid practices, alongside regulatory compliance, suitable server safekeeping, and proper security tests.
Choose the migration app that customers love
Myriads of outstanding migrations and numerous awards and gratifying commentaries can confirm the high quality of Help Desk migration service. And our aim for high quality does not cease there. We continue to grow our Migration Wizard and deliver fresh features to cover we’re covering all your import and export inquirements.
Apply intuitive mapping to handle your most complex needs
Our app will rescue you from copypasting business data or making wanted data types at the time of Dixa to Help Scout migration. Our tool empowers you map fields and change your data import. This will leave unchanged the starting system of your records effortlessly on your side.
Choose a appropriate time for data migration
Choose the most appropriate time to set up the help desk data migration operation. Besides, Help Desk Migration Delta migration feature will let you to migrate the currently updated entities once the historical data was imported. Then, relax and let our migration service handle the rest.
Work with a support agents you can fully rely on
Don't fret about trying to cope with hardships when running your Supported Platform data import. Help Desk Migration customer service agents is all set to aid you with any setbacks. With multiple well-done data migration expertise, they can resolve any hardship related to your customer support migration or even present guidance along the entire migration.
Your Help Desk Data Import or Export is the Whole Way Through
Help Desk Migration app comes with every migration functions with no compromising on security. We commit to the recent recommendations, make constant updates, and invariably audit all facilities.
We apply a rigid 2FA authentication policy
Help Desk Migration Wizard guards your business records from illegal getting access with 2FA authentication. Moreover, only your company representatives with admin rights can migrate your Dixa information. With these security features in order, you won’t have to worry about information leak.
3-level data safety
Help Desk Migration comes with three layers of data safety. At the physical layer, we cover our data hosting facilities from logical and physical intrusion. At the application layer, we prevent any prohibited entry to your business data on our service. And, last but not least, on the network level, we protect our networks from digital attacks.
We comply with protection regulations
We take care of your business data based on all critical security fundamentals. Our Help Desk Migration service possesses an extended portfolio of compliance, and we continue enlarging it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does Dixa to Help Scout data migration cost?
How much will you need to invest in the switch from Dixa to Help Scout? The price will largely depend on the records volume you require to move, the complexity of your specifications, and the features you’ll use or custom work you’ll request. Start a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback motivates us elevate our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
All-packed Dixa to Help Scout Migration in Several Clicks
Migrate your data from Dixa to Help Scout with ease and with no disorganizing your highest objective of sorting out your customers’ matters.
More additional resources about data import and export
Willing to learn more about help desk data migration and support service enhancement? Check out our help section.
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