Dixa to CSV data migration done automatedly
Encoded conversations, safe servers, up-to-date authorization mechanisms
Automated process, don't have time-out, reduced workflow pauses
Flexible charging to guarantee a feature + cost balance
We’ve built the of customers among sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by determining Source data, operations, and applications. Examine data cleaning and field alignment to the Target. Make a transition tactic, including the outline and customer service reps training.
Security and Compliance Review
Make sure data adheres to security requirements. Establish permissions and access controls to safeguard the replication.
Migration
Data Mapping and Customization
Match records fields among the Source and Target. Choose in-built custom capabilities from the set or ask for unique tailoring for the data migration.
Demo Migration
Carry out a test Demo to check how the movement service operates. Spot outcomes and alter mapping as you wish.
Data Verification
Ensure all moved records in the Target is correct, complete, and adequately organized.
Full Data Migration
Transfer all required records, consisting of tickets, contacts, attachments, and linked records.
Delta Migration
Capture any newest or updated records that changed during the Full data transmit.
Interval Migration*
Data movement can be interrupted and restarted to suit your timeline, with no service disruption. You can halt up to five instances for five days per pause, organized by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Turn off the Source if needed and protect data backups.
What Kind of Entities Can You Import from Dixa to CSV ?
With Help Desk Migration service, you can with ease migrate large amount of varying records types to or from Dixa to CSV. Check out the list of data types you can migrate using automated tool without extra help from tech pros.
Do you have exclusive Dixa to CSV import requirements?
Let's discuss your specific needs for a nonstandard data migration.
| Dixa entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Agents and admins | Agents | |
| Users | Contacts | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records without interruption - maintain workflows on track and serve customers seamlessly.Increased efficiency
Quickly transfer data and arrange default and personalized fields with the out-of-box Migration Wizard.Seamless ticket transmiting
The Migration Wizard migrates tickets and all associated data, maintaining the data structure unaffected on the Target.Expert support
Our support crew is available to support you through chat, email, or phone.Effective import framework
Our team will develop a well-defined plan for data import, guaranteeing a smooth process and safe records.Pre-built options and customizations
Choose pre-designed options or inquire about customization, and we'll confirm your data is preserved.
How Dixa to CSV Data Migration Runs
Our automated migration app allows you import and export records in five simple moves. If you’re managing a elaborate data structure, feel free to choose our customized route. We’re in place to follow your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Dixa to CSV Migrate
with These Opportunities
Acquire a seamless data transfer experience that matches your company’s preferences. The Help Desk Migration service provides functionalities to help you to complete your support service data transfer in the most suitable way.
Leave behind attachments
Does your expected customer service tool enable definite data storage? Bypass attachments, particularly if your current support data loses none of its value without them. The data migration time will go down significantly.
Take advantage of the attachment feature to Import inline images
Don’t want to lose images set in into the tickets? You can import them to the new platform as attachments.
Demo with custom data: Handpick 20 entities for import
If you expect to check how certain entities will look like in the targeted help desk system, kick off this free custom Demo and appoint 20 entities for a import.
Move newest data first
Select this castomization to transfer your most recent records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Don’t let data migration to lead away you from your goals
Our automated migration tool delivers a powerful app, whether you’re importing your help desk operations from Dixa to CSV. With just a couple of clicks, your support service solution will be up and running on a new platform — no need to bear any stoppage!
Data migration with security standards
The Migration Wizard will take care of your data security during all phases of the migration process. We maintain highest business data guard applying proven procedures, which includes regulatory compliance, established server safekeeping, and proper security checks.
Choose the migration tool that clients love
A collection of successful data import and exports and many awards and positive reviews can assure the high standard of Help Desk migration service. Additionally, we grow our functions. Help Desk Migration team go ahead to improve our Migration Wizard and move forward new functioning to include measures for ensuring we’re comprising all your migration needs.
Benefit from easy mapping to deal with all your needs
Help Desk Migration solution will set you free from copypasting data entities or setting not included data types throughout Dixa to CSV migration. So now you can map typical and custom-made ticket fields, apart from that tailor your data migration right in our Migration Wizard. This will preserve the original system of your records effortlessly on your part.
Choose a suitable time for data import
Choose the most suitable time to set up the help desk migration operation. Additionally, Help Desk Migration Delta migration option will empower you to import the during migration updated records after the historical customer support data was migrated. Then, relax and empower our migration app handle the rest.
Communicate our reliable support agents
Don’t worry about having issues just as running your Supported Platform data import and export. Empower our support pros search into your obstacle. With years of successful data export/import mastery, they can find an answer to any challenge joined with your customer support migration or even deliver assistance throughout the complete data import and export.
Your Help Desk Data Migration is Secured at Each and Every Stage
With Help Desk Migration tool, don't worry about security of valuable records. We commit to the latest standards, run frequent updates, and unfailingly check all systems.
We employ a strict two-factor access policy
Our Migration Wizard guards your data from illegal getting access with two-factor access. Additionally, only your business reps with admin access rights can export your Dixa data. With these security features in place, you don't worry about information leakage.
We use Three-layer
Help Desk Migration enables 3 levels of business data safety. At the physical level, we defense our hosting facilities from any breach. At the application level, we prevent any forbidden access to your business data on our service. And, last but not least, on the network layer, we secure our networks from digital attacks.
Meet industry-standard fundamentals
We protect your business data based on all essential security levels. Help Desk Migration service possesses an extensive portfolio of compliance, and we keep growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your Dixa to CSV data migration?
And now to the burning question. How much will it cost to switch from Dixa to CSV? The cost will mostly depend on the records volume you require to transfer, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us level up our service: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
Packed Dixa to CSV Import in a Couple Clicks
Import your business data from Dixa to CSV painlessly and without disturbing your highest goal of addressing your clients’ requests.
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