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Dixa to CSV
migration service

Extremely easy , no special know how or programming required. A complete Dixa to CSV data migration tool.

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The best Dixa to CSV tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on customer info you need to transfer and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as possible.

Attach the platforms, pick records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is key which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Dixa to CSV

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in CSV.

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Maintained connectivity between object and people

When migrating your records from Dixa to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dixa to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to CSV work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Dixa to CSV.

  • Connect Dixa

    Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect CSV

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV all data

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from Dixa to CSV.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your CSV import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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